Heads up for Harrods Grotto tickets 2010:)

alim66

xHayles84x wrote: »

When i try to ring that number i just get an engaged tone and that's it???? Is that right?

If anybody does get through, would they mind checking if they have any Friday's available in December? Thank you.

yes - i just kept hitting redial.

adea

been trying since 9am, got through to the confirm your booking stage and tried to.... 6 times:mad::mad::mad::mad:
Rang the number only to get a recorded message saying try again later online, saying the site is having an unprecedented amount of hits!!!
They won't transfer to the grotto line either:mad::mad::mad:

skylight

adea wrote: »

been trying since 9am, got through to the confirm your booking stage and tried to.... 6 times:mad::mad::mad::mad:
Rang the number only to get a recorded message saying try again later online, saying the site is having an unprecedented amount of hits!!!
They won't transfer to the grotto line either:mad::mad::mad:

Same here.

And will the kids appreciate it????!!!

xHayles84x

Has everybody just given up with the website now??? It's clearly not being updated as still shows 'Excellent' for all days and that can't be right can it?!

loobylou232

Did anyone manage to book on the web or have all successes been telephone bookings?

loobylou232

xHayles84x wrote: »

Has everybody just given up with the website now??? It's clearly not being updated as still shows 'Excellent' for all days and that can't be right can it?!

I think probably some time slots are booked but the availability for any time on a given day is probably still excellent.

alim66

I've just checked my emails and not had confirmation yet? has anyone got theres?

louised

I've booked online and printed out my E tickets, it just said click here to print out tickets so Idid, took about half an hour.

Not had an email, but guess I don't need one if I have printed out the tickets from the site.

pudding

just this second booked on the web..had the november dates up with the beginning of december so chose 5th december i wouldn;t dare change the month again to be waiting and i have just printed my e-ticket off..my window has been open though and refreshing since 10am..so you will get through eventually..had no joy at all on the phone even after speaking to someone

warehouse

I got through to the payment part of the website and it errored after the details were put in :mad:.

Just called, and tried about 20 times to get through. Asked nicely for Grotto and put through only to be cut off after a minute or so. Tried again and after 5 tries got put through again, this time a 25 minute wait before speaking to a lovely lady. Got my preferred date and time.

As for confirmation, the nice lady said it could take up to 2 weeks for tickets to be emailed.