1GB installed today

Donnie

closed wrote: »

https://forums.moneysavingexpert.com/discussion/2436849

based on a brief glance at the last post, uninstall registry booster and avg, replace with avast, disable defender realtime scanning, take these out of startup

Yes Startup User OpenOffice.org 3.0.lnk C:\Program Files\OpenOffice.org 3\program\quickstart.exe
Yes Startup User WinCal - Shortcut.lnk C:\Users\Marg\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Startup\Windows Calendar\WinCal.exe

Yes HKCU:Run ehTray.exe C:\Windows\ehome\ehTray.exe
Yes HKCU:Run swg "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"

No Startup User Webshots.lnk C:\PROGRA~1\Webshots\Launcher.exe /t
No Startup Common Empowering Technology Launcher.lnk C:\Acer\EMPOWE~1\EAPLAU~1.EXE 9999

If it's a laptop, try it without the battery in

or the fast cure, backup all data, then use acer erecovery to restore to factory settings.

Registry Booster was supposed to have been uninstalled in post #72 AVG will be removed and replaced with MSE, not AVAST. Just taking it step by step to avoid confusion. Keeping things light until the extra RAM is installed.
We already discussed the back up and reinstall, but she wasn't keen.
No word yet as to what has occurred with the RAM modules.

Margaret_Skinner

Donnie wrote: »

You can disable all, except these two for now.

Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run RtHDVCpl RtHDVCpl.exe

If you like the Windows SideBar to start up automatically, you can leave that one enabled.

Ok done that - left the Windows SideBar cos I do use that. I thought I'd uninstalled Registry Booster? Could it still appear on startup?

Crucial were fine about the RAM - sent the 4GB back and got an e-mail today to say that's been received so I'll get a refund. So big thanks for saving me some dosh there! :T

Donnie

Try this:

- click Start
- select Run
- copy and paste the following: msiexec /x {299CF645-48C7-4FA1-8BCD-5CE200CF180D}
- click OK

Ladywriter1968

Richie-from-the-Boro wrote: »

Hey don't apologise it was not a criticism. You are correct every machine is different, every operator uses the machine for different purposes, and every owner has a different capacity for understanding what's been said and undertaking instruction. The language used by techies is also a problem, it's very functional and uses terms that are often times not understood. Hardly surprising as they are not part of everyday speech.

There is no reason however for not having a stickie providing it is (1) simplified (2) generic and (3) non-contributory.

The fact of the matter is if people contribute to a stickie it will soon become a messy contradiction and because of software changes will quicky become out of date. I think you answered your own question in your first sentence when you said "" someone talking them through it step by step ""

This step by step, one on one approach is the only one where "" an individuals capacity for understanding / remote learning "" can be taken into account. Thankfully there are many here who can provide that service in a diligent manner.

Hope this helps your understanding !

I know exactly where she is coming from, although I try my best to understand and was reading what she copy and pasted, it can be very confusing to be honest as its all in code language and not normal language that we understand. For eg, bho etc, I would have to type that in the search and ask, whats a bho? and stuff like that, thats how I pick up bits here and there. and when I read earlier about when you put in more ram that you need to make sure it fits with the internal clock etc, and timed right, I tell you something, I am now glad that I let the PC hospital install the RAM.

I was going to attempt it myself but when read about clock timings, to be honest, I would now even know how to check it or where to look for it, or how to even work it out. I can pick up lots of stuff but I do feel that some people seem to be more tech minded then others, its like one person can be good at a subject but the other person isnt. I am also learning more stuff about pcs just by reading all this information.

Donnie

Ladywriter1968 wrote: »

I know exactly where she is coming from, although I try my best to understand and was reading what she copy and pasted, it can be very confusing to be honest as its all in code language and not normal language that we understand. For eg, bho etc, I would have to type that in the search and ask, whats a bho? and stuff like that, thats how I pick up bits here and there. and when I read earlier about when you put in more ram that you need to make sure it fits with the internal clock etc, and timed right, I tell you something, I am now glad that I let the PC hospital install the RAM.

I was going to attempt it myself but when read about clock timings, to be honest, I would now even know how to check it or where to look for it, or how to even work it out. I can pick up lots of stuff but I do feel that some people seem to be more tech minded then others, its like one person can be good at a subject but the other person isnt. I am also learning more stuff about pcs just by reading all this information.

That information is almost totally irrelevant to the 'average' PC user and likely only aimed at amateur system builders.

The way it works for the 'average user', is that you buy the manufacturer recommended module and then slot it in. That is it. Takes five minutes including the time looking for where you put the screwdriver.

You can pop on here, state the make and model of machine, together with how much RAM is installed and we can advise on what you should buy, to prevent you from making any mistakes. Just for your peace of mind.

It's really very simple.

Margaret_Skinner

Richie-from-the-Boro wrote: »

Hey don't apologise it was not a criticism. You are correct every machine is different, every operator uses the machine for different purposes, and every owner has a different capacity for understanding what's been said and undertaking instruction. The language used by techies is also a problem, it's very functional and uses terms that are often times not understood. Hardly surprising as they are not part of everyday speech.

There is no reason however for not having a stickie providing it is (1) simplified (2) generic and (3) non-contributory.

The fact of the matter is if people contribute to a stickie it will soon become a messy contradiction and because of software changes will quicky become out of date. I think you answered your own question in your first sentence when you said "" someone talking them through it step by step ""

This step by step, one on one approach is the only one where "" an individuals capacity for understanding / remote learning "" can be taken into account. Thankfully there are many here who can provide that service in a diligent manner.

Hope this helps your understanding !

Yes it does Richie thanks. You're right - it might do more harm than it would do good. I used to teach very very basic IT skills to older people as part of adult literacy tutoring - these were people who really had no knowledge of computers at all & had no confidence to go to college classes - even for the terrified, petrified, absolutely stupefied or whatever they're called nowadays!! We could never have a group larger than 3 at a time because I found what worked best was sitting with them one to one and also letting them have notes to work on during the week which explained every task step by step but they had to be very very detailed (took forever to write them!) because each had a different level of understanding and picked things up at a different speed. It was very satisfying seeing them 'get things' though and do stuff for themselves.

Hopefully you guys get the same satisfaction! :rotfl:

Margaret_Skinner

Donnie wrote: »

Try this:

- click Start
- select Run
- copy and paste the following: msiexec /x {299CF645-48C7-4FA1-8BCD-5CE200CF180D}
- click OK

Failed at the first hurdle - I can't see 'Run' anywhere?

However I put it in the Search bar and it came up so asked it to run as administrator and it's asking me am I sure I want to uninstall this product? Is that ok?

I did manage to go to the microsoft website - downloads - and got the service pack 2 so am now downloading it - it's saying it will take 12 hours though? Might have to cancel it if it's too noisy when I go to bed - I'll wait and see.

closed

http://www.xp-vista.com/other/where-is-run-in-windows-vista

Donnie

Margaret_Clark wrote: »

Failed at the first hurdle - I can't see 'Run' anywhere?

However I put it in the Search bar and it came up so asked it to run as administrator and it's asking me am I sure I want to uninstall this product? Is that ok?

I did manage to go to the microsoft website - downloads - and got the service pack 2 so am now downloading it - it's saying it will take 12 hours though? Might have to cancel it if it's too noisy when I go to bed - I'll wait and see.

Yes, that is ok.

12 hours? With whom did you sign up for Internet?

At this point it should be ok to remove AVG via Uninstall Programs and then run the AVG Removal Tool.

But firstly, you should download and save, but not install Microsoft Security Essentials as well as the AVG Removal Tool to your Desktop or the location of your choice. Then disconnect from the Internet and follow the AVG removal instructions.
When complete, reboot and then doubleclick on the MSE file to begin the install.

Run a Full Scan when complete and then post a new Hijack This log for a final cleanup(hopefully). This is where closed is in his element. He'll have your OS running as best it can on 1GB. Though, you can add another GB at leisure.

closed

Closed would be tempted to suggest avast instead of mse/defender in low ram/slow pc situations.