Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

itsneil146

Hi, after reading about the event deals we decided to go with Sky. I was reluctant as have heard bad things about them (& I dont like Murdoch)
We went with the fibre 25gb deal & added evening & wkend calls for another £4.
This deal seems to go to be true, movies, sport etc all thrown in & the total price for a 12month contact is £37.65 pm.
Sky seemed really quick to deal with me, cancelling BT & setup dates.
BT wanted £65 for 'equipment' as I did not realize that I still have 2 weeks contract left..... Sky offered to pay this & credited my account rather than me wait a couple of weeks.
I was amazed how desperate they are for customers!
TV was installed on Sunday, BB & phone swap next week.
Today I have received a bill from Sky, £75.50 pm, not showing the BB just the TV package.
40 mins on the phone & 3 advisers, none of who know anything about MSE deals later. im told that is the price for the TV package. But once the BB & phone goes live, it should auto reset itself onto the correct deal price.
So until today I was impressed with the service, but why does a company send out a bill, clearly different to what the deal is, & upset brand new customers?
Im only on day 2 of the 14 cooling off & if the bill is not sorted they can come & collect their box & remove their dish as well!!:mad:

andrewmp

Got a decent deal on my renewal.

£7.50 unlimited fibre
£6.40 line rental
£8 original bundle

Total £21.90pm

£90 account credit

12 month contract, 12 month deal length. Can't argue with that, works out cheaper than my free for 12 months family bundle after the credits.

roxy28

andrewmp wrote: »

Got a decent deal on my renewal.

£7.50 unlimited fibre
£6.40 line rental
£8 original bundle

Total £21.90pm

£90 account credit

12 month contract, 12 month deal length. Can't argue with that, works out cheaper than my free for 12 months family bundle after the credits.

Did you phone them or use chat online.

andrewmp

roxy28 wrote: »

Did you phone them or use chat online.

The TV deal (£8 per month original bundle and £50 credit) was arrange on chat.

The fibre broadband deal £7.50pm and £6.40 line rental (£40 credit) I did over the phone, I was still in contract for standard broadband too.

debtfreehorizon

what selection do you guys choose on chat? I've been told a few times now to phone only for deals

andrewmp

debtfreehorizon wrote: »

what selection do you guys choose on chat? I've been told a few times now to phone only for deals

I think I just said I used to be a customer and might want to come back.

I used the https://www.sky.com/comebacktosky link. If you're in your 30 day period they should offer something.

andrewmp

If you're in you 30 day period, you can use this link too

https://secure.sky.com/mysky-extras/stay-with-sky

I chose interested in joining sky, customer within the last 12 months.

Eddington

I'm with Virgin Media and have the below, I don't actually want to leave but I have given notice under the price hike. I have

TV Size: XL
Broadband Size: XL (Up To 100mb)
Tivo
Talk Weekends
£46.50

Then
Line rental
£16.99

Loyalty discount @ £7 so overall its £56.49 per month

I cancelled due to the price hike and they cant / wont offer me a better deal, just £15 credit to cover 5 months of price hike.

Anybody else in the same boat? Sky deals do look good but I cant be bothered with a dish on the house and a new phone line having to be installed

rnem170

I got offered a really bad deal over the phone. Currently paying £79 for UL BB, anytime intl phone, variety, HD, F1, half price movies.

They offered me fibre for free if I removed F1 and movies.

I've cancelled TV but was told not to cancel phone/bb otherwise Virgin could not take over the number. No offers through on my offers page. Just an email with a number to call. Trying that later today. If I get no joy then it wiill be a switch to Virgin big kahuna. Their cabinet is 3ft from my house.

andrewmp

rnem170 wrote: »

I got offered a really bad deal over the phone. Currently paying £79 for UL BB, anytime intl phone, variety, HD, F1, half price movies.

They offered me fibre for free if I removed F1 and movies.

I've cancelled TV but was told not to cancel phone/bb otherwise Virgin could not take over the number. No offers through on my offers page. Just an email with a number to call. Trying that later today. If I get no joy then it wiill be a switch to Virgin big kahuna. Their cabinet is 3ft from my house.

Try the link I posted today, say your "friend" got offered 60% off with a credit to his account to stay, say you're just about to order with virgin and thought you'd give them a chance...