Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

Miley

twinkle0101 wrote: »

Hi there, just noticed this thread and its quite pertinent to the problems i'm having at the moment. I have everything with sky, broadband, tv and calls, 2 multirooms and hd subscription. I pay £90 per month. I tried this morning to get some discount on the package and was point blank refused. even though we've had problems with broadband and have had 4 engineer visits and countless phonecalls to them??
Any tips appreciated!

I must have got the same customer services rep as you, I pay £108 a month and the only 'offer' I just had was "Well you could cancel multi room and movies and save yourself some money" wth?! Told him to cancel the account. Will wait and see if they ring me with anything better or I'm off on 23rd August.

StuC75

Are you currently outside of any contract Tie in?

If so then it really comes down to how convincing you can be of intention to leave..

Price up what you can get via Virgin or BT and what you may be willin to go without in the mix of things!...

Then have in mind exactly what you then want out of Sky. See what kind of deals are about for new customers...

Then phone up asking for cancellations. With the intention of going through with it..

Right day & right time you might get a good deal offered

twinkle0101 wrote: »

Hi there, just noticed this thread and its quite pertinent to the problems i'm having at the moment. I have everything with sky, broadband, tv and calls, 2 multirooms and hd subscription. I pay £90 per month. I tried this morning to get some discount on the package and was point blank refused. even though we've had problems with broadband and have had 4 engineer visits and countless phonecalls to them??
Any tips appreciated!

Thanks in advance
Sarah

DragonQ

Youngy wrote: »

I only have the tv package (Entertainment with HD pack) Currently paying £31.75pm and just out of 12 month contract. Phoned them up to hopefully get a deal but sadly was only offered 10% discount (£28.80 for Entertainment+ with HD) So went through with cancellation, hopefully will phone me back with better offer before the 30 days is up. Whilst I don't actually watch much Sky content (mainly BBC etc) I do find the Sky+ recording very useful - shame you need a subscription to use it!

To be fair they've offered you more channels for less than you're paying now (although you'd lose Sky Sports F1 HD).

If they don't offer you anything you can cancel your cancellation any time before the 31 days is up.

Gratis

KTF,

KTF wrote: »

You can phone up the day before you are due to have it cut off and say you have changed your mind and continue on as before.

You have nothing to lose by giving your notice at all.

You keep claiming that but it’s not correct.

What you do lose by doing this is that it it demonstrates convincingly to Sky that you are simply a “bluffer”.

That will be flagged on your account and, in future, when you try to negotiate with Sky to obtain a discount you won’t get one, because the negotiator will believe that you wouldn’t actually go through with a cancellation...so, from Sky’s point of view, there would be no point in offering you a discount – you’ll go on paying Sky the full tariff without one. You’ve already proved it.

With one notable exception, if push comes to shove on the final day of your notice, it’s best to let the cancellation take effect and prove to Sky that you can live without it. Only then will Sky take you seriously and make you an offer to return.

That one exception is if you are subscribing currently to the HD Pack want to keep the Formula One channel without subscribing to the Sports channels.

If you do terminate the HD Pack you will lose that entitlement forever and the only way in which you will then be able to regain access the Formula One channel will by subscribing to the Sports channels. Which would be much more expensive, and only in SD.



DragonQ,

DragonQ wrote: »

To be fair they've offered you more channels for less than you're paying now (although you'd lose Sky Sports F1 HD).

If they don't offer you anything you can cancel your cancellation any time before the 31 days is up.

Would you please stop being so perpetually dismissive about losing the Formula One channel, just because it doesn’t interest you.

For some people, the only real reason for having Sky TV at all is the Formula One HD channel.

There is, moreover, no point in having the 3D channels that Sky “Entertainment Extra Plus” offers if you don’t have and don’t want (at least in its present form) a 3D television.

For those who do like the Formula One channel and aren’t remotely interested in sport, it’s far more economic to continue with the Entertainment (or Entertainment Extra) pack and the HD pack than to switch to the Entertainment Extra Plus pack and then have to add to it the Sports channels just to get the Formula One channel back. Plus a further £5.25 a month (£63 a year) if you want it back in HD.

DragonQ

Gratis wrote: »

DragonQ,

Would you please stop being so perpetually dismissive about losing the Formula One channel, just because it doesn’t interest you.

What the ****?

Gratis

DragonQ wrote: »

By the way, if you have Entertainment Extra and the HD Pack, but no Sports or Movies, then you can change to Entertainment Extra+ and save £5pm with no difference to which channels you get.

aaaaaaaaaaaaaaaaaaa

DragonQ

I said that a while back and was corrected, since I forgot about Sky Sports F1 HD. This time I made sure to mention it in case it was relevant to Youngy and nothing I said was incorrect. So, again, what the ****?

KTF

Gratis wrote: »

KTF,

You keep claiming that but it’s not correct.

Well it is and it isnt.

I see what you mean about how it will be marked on your account for the next time but the flip side is that the majority of people on here seem to 'threaten' to cancel then get fobbed off with a few quid off a month as they sit on the pot but don't follow through - for want of a better term

Giving your notice means that you may (or may not) get offered something but as its 'risk free' then why not try your luck.

Every year I give notice and every year I get the 50% off put back on but then I am quite happy to fall back on my Freesat TV so its no loss if they actually call me on it in the future.

Like anything else, if you dont ask then you dont get. People are quite adaptable so if you find yourself without sky then the world wont end...

dom2599

Cancelled sky last week, had entertainment extra. Had a call last night from sky, they offered 50% of all channels including movies and sports

badgerswithafros

Currently with Virgin Media. Paying full price (~£85) for TV XL, Sky Sports, BB 20mb, Phone M (talk weekends or whatever it is). Standard V+ box.

Decided to go for sky deal through HUKD: 1/2 price TV EE and 1/2 price Sky Sports for 12 months, 6months free unlimited fibre BB, line rental with Talk Weekends. Therefore £38.25 p/m for 6months then £58.25 for next 6 months. £10 installation

Initially when cancelling VM was only offered £10 off p/m, so cancelled. Got 'the phone call' 2 days later to offer my current package, upgraded to TIVO box and 30mb BB for total of £49.99 p/m. New 12 month contract. Since this was pretty much the same overall price over a year as Sky I decided to stay with them, as am happy with VM services I get.

Rang Sky to cancel order and was offered £50 bill credit to keep order. Took a day to think about it and decided to stick with VM, so rang back to cancel order again, and this time offered line rental half price for 12 months instead of the bill credit. Therefore getting:

TV EE
Sky Sports Package
Fibre BB Unlimited (estimated 60mb)
Phone Line Rental + Talk Weekends
£31 for 6 months, then £51 for 6 months.
Free installation

Not bad I thought.