Tesco misprice discussion area part 9

MyUserNamesTaken

guerillasaver wrote:

Eh? Probably a joke at my expense but if you can help a noobie out then I'd be very grateful. :beer:

All the info you need is at the beginning of the thread...hope that helps.

Anarchist

Epiphany wrote:

How long did they take to phone you back?

I phoned at 10:15 and still haven't heard anything back yet.

I can guarantee they'll phone when i'm on lunch

I originally called about the same time as you, probably 10-15 minutes earlier. I called again an hour after, and asked to be called back asap.

Joanna called five minutes before I posted before.

guerillasaver

MyUserNamesTaken wrote:

All the info you need is at the beginning of the thread...hope that helps.

so what happens if you see an out of date SEL, pay full price for the item and when you query it at CS theres no sign of the SEL?

debjay

guerillasaver wrote:

hi, I'm VERY new to R&R, only heard about it this week (so apologies if I'm posting this in the wrong place). Where can I find a beginners guide to r&r-ing? I've read the first post but I'm still confused. thanks for all replies.

If you have a spare couple of days then start at page one of this thread and keep reading

toadyfrog

Has anyone had anyluck with CS for getting R & R on the phones?

Mihangel

hi i know this sounds lazy, well i am. anyone got a template for a complaint to HO about poor CS regarding the xbox fiasco. it has taken 7 hours worth of complaining for them to just honour their own policy. Also store refused to pay so ho are supposingly issuing me a cheque.

thanks for any help

mcdonag

guerillasaver wrote:

Eh? Probably a joke at my expense but if you can help a noobie out then I'd be very grateful. :beer:

Sorry mate, could'nt resist it.

Too give you the full SP on RnR would take ages, you will really have to read from 1st thread.

If sel removed before RnR, ask for a refund and just take the points and put it down to experience.

What was it for?

Joto_2

guerillasaver wrote:

hi, I'm VERY new to R&R, only heard about it this week (so apologies if I'm posting this in the wrong place). Where can I find a beginners guide to r&r-ing? I've read the first post but I'm still confused. thanks for all replies.

There isn't a quick way of knowing what to do other than doing your homework. It is tedious but all your questions will eventually be answered if you read thought this thread and the mis price only thread. Start small and build up.

In answer to if they move the SEL then go with them so they can't. If you're unlucky and the SEL has been moved as part of the staff generally updating then you're out of luck

Fat_Wallet

i have looked everywhere for the post about the Vodaphone K750i that is in the letstalkabout booklet for £129.99 (which was still below the phones) when i purchased it and i was charged £149.99. After talking to CS i was told that in the book it says prices correct at time of going to press so it's not an overcharge so i won't be getting an RnR.The manager came and was polite but said he can't give me a RnR on it as it does state price correct at time of going to press etc,to which i replied that the books were still below the phones so should be classed as an overcharge.He said i should give CS a ring on their free phone number, which i have done and am awaiting a phone call back from them.......to be continued........lol

coolio_2

how long to get an email reply? on phone to them now and being told that the phone situation is definately atthe stores discretion