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Goldtrail Holidays

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Comments

  • Chas
    Chas Posts: 1,794 Forumite
    Well done to everyone who has got their money back.

    Ponkle I've sent you a PM about the admin fee - hope you don't mind.
  • Kayleigh09
    Kayleigh09 Posts: 165 Forumite
    I have received the cheque now, we have had money taken off. I think it must be for the Admin charge (the cheque went to my Mum's house and I asked her to open it for me). Is this right, does anyone know?

    I am so glad we have finally got the cheque though, feels like we have been waiting forever!
    Became Mrs C on 14th of August 2010
  • Ponkle22
    Ponkle22 Posts: 574 Forumite
    Once you have cashed the cheque you are accepting that price as the final price. So if in doubt......fight on.....
  • happy35
    happy35 Posts: 1,616 Forumite
    1,000 Posts Combo Breaker
    i just wish my cheque would hurry up and arrive I booked with A1 Travel
  • I got a phone call yesterday saying we're in the next batch of people to get a refund from Bookable holidays, so .......hopefully waiting !!!
  • Ponkle22
    Ponkle22 Posts: 574 Forumite
    I got a phone call yesterday saying we're in the next batch of people to get a refund from Bookable holidays, so .......hopefully waiting !!!


    Watch the post then... :j:j:j:j:j
  • Chas
    Chas Posts: 1,794 Forumite
    Well it's been a struggle but we have finally received a full refund from Bookable Holidays.

    It has taken a lot of letters/emails but they have now coughed up the full amount paid including the credit card fees.

    Good luck to everyone else.
  • Chas
    Chas Posts: 1,794 Forumite
    I'm the other one on their Facebook page asking about this!! It did move them, I got a name to email, but that was 3 weeks ago. I have just sent a follow up email because I have not received anything from them after they promised a follow-up letter within 10-14 days 3 weeks ago!!

    I was just looking at their facebook page - looks like your post (& other posts) have been deleted from their comments wall.

    Hope you get all your money back.
  • al21
    al21 Posts: 7 Forumite
    I have also received my refund cheque, in the post today, from Bookable Holidays. No admin charges. Hope everyone gets on, ok.
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,414 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    We received our cheque back - if you include what they said would be £613 back off CAA (which we have to wait longer for) then we are £83+ short! Have written back to them saying we will be cashing the cheque at a later date, but it is not accepted in full and final settlement, and basically said we will get the rest off them one way or another! Very strange figure, not even the admin fee!
    What is this life if, full of care, we have no time to stand and stare
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