MSE Parents Club Part 13

Krystaltips

Bruno's idea is good if the only thing you wanted was a refund... But I think the fact everything else upset you so much it warrants a mention... I'd go with Sugar's suggestions...

Susan, thank you for that blog. I just had a cry reading through it...

My_Fathers_Daughter

I thought the questionnaire was wholly inappropriate TBH. I am not sure what they are trying to acheive and have provided feedback stating so.

Sami_Bee wrote: »

I just took some photos of my boobies for the dispelling myths thing (proving BFing doesn't make them saggy) but was not amused with how bad they looked I need to take them in the afternoon when they've not been used for 7hrs not after they've been drained me thinks :cool:

Sorry but :rotfl::rotfl::rotfl:

BrunoM wrote: »

To be honest 3, if the main thing you want to achieve through the letter is a refund and an admission that they were in the wrong, I wouldn't write a letter like that.

By giving them the full version of events in writing from your point of view, you're a) making the letter very long, b) giving them the opportunity to derail the discussion by arguing the toss on minor individual points.

I'd be writing something more covering

* Have tried to contact you in ways X and Y but have been ignored
* Very angry at my family's treatment at your holiday and require a full refund
* Emotional damage done to me and my family including my autistic son through your intolerance and incompetent staff
* 14 hours driving, the return leg of which with sobbing children in great distress
* Total cost to me £1200 plus £100 petrol costs
* Asking Trading Standards (/whichever other appropriate media/legal type threat) to take this on as a case by Friday if I have not received full satisfaction
* Full details of your screw-ups below:

then break out the things they did wrong, probably into bullets, with as little subjective stuff as possible to avoid giving them items to challenge.

The reasons I'd do it this way are - shorter letter more likely to be read in entirety; longer letter gives them more to challenge; more business-like is probably better when you are going for a business result (refund/etc). If it was a complaint where you wanted them to improve their services/penalise their staff or the like, emotive is good, but I think this is more on the refund side?

Allll that said, I have no reason to "know best" on this and as we are different people it seems fair that we would write different letters I see most people felt your letter was roughly right so I am probably just wrong good luck getting a response!

Thanks Bruno - I agree completely.

3 - can I offer to re-write for you feel free to tell me to p1ddle off!!



Krystal - I disagree. Stage 1 is to obtain a full refund. Stage 2 is to trash them and expose them as the charlatans that they clearly are.

3onitsway

I've blatently stolen SS's bit and changed it to;

It’s outrageous that someone supposedly experienced in autism, would get into the personal space of a vulnerable child while his parents aren't around to make him feel safe. If this incident is the reason we were asked to leave, this was caused your staff member violating a basic principle of things you don't do with children with autism, and had I known my son's well-being would be placed at risk by someone's ill-informed behaviour I'd never have put him in that position.


MFD - if you have time. Shall I PM you my latest draft which has now been spell checked and fiddled with slightly.
Scrap that - it's too big for a PM.



I was going to print my version and a Bruno version and get OH/Mum to vote.

Mazcabs

Right dr says she thinks it is chickenpox so whats the interval between nurafen and calpol.... can someone remind me please....

SugarSpun

Oh no Maz, chicken pox! How annoying. Can't help with intervals, but there's loads of stuff over the last few pages about things to do to stop littlies feeling quite as miserable.

3onitsway

Maz Are they 4 hours between each one? So you can have one, then the other after 2 hours and so on?

Sami When you take pics this afternoon of your pert boobies, will you be sharing? :rotfl:

Krystaltips

It's 4 hours between calpol and 6 hours between ibuprofen... I tend to just give a dose of 1 and then 4 hours later give the other so there's actually an 8hr gap between but if the fever is bad then there's scope to reduce the gap...

redmel1621

Mazcabs wrote: »

Right dr says she thinks it is chickenpox so whats the interval between nurafen and calpol.... can someone remind me please....

It's 6hrs between nurofen and 4hrs between calpol....I tend to write on a piece of paper something like......

calpol
7am
11am
3pm
7pm

nurofen
7am
1pm
7pm

That way it is continuous throughout the day with a double dose at bedtime and I can tick off as I give it so I don't forget and either miss one/overdose them!!! Obviously the times may change, depending on bedtime/waking time of the child;)

Jakesmummy

Morning everyone,

Krystal, fairies arrived this morning thank you

been out to a messy play type thing this morning with the kids, they seemed to enjoy it, am off meeting some old work collegues for lunch today in a pub that has a little play area so the kids will be happy! am enjoying the school hols so far but dont think im gonna be having much spare money lol!!

Hope everyones ok, xx

Sarah_Joanne

Hmm so just been to get Alfie weighed, he's dropped another centile so is on 2nd now after being above 25th for the first couple of months. HV was saying there was an issue with this so can I introduce another feed. If I feed him when he's not hungry he's just sick so not sure if I can do that really. I did mention that thsi was a FF chart so she got a BF chart and he'd still dropped to 2nd centile on that.

She asked if I was holding on until 6 months to wean, so I said yes. She then said she thought I could start any time as he is probably ready, and once I do start he'll probably get back up to "where he should be" on the charts. I didn't mention I was going to do BLW so he probably won't actually eat anything for some time yet as I didn't think it was worth the hassle.