MSE Parents Club Part 13

SugarSpun

3, I agree with the others about removing the bit about frightening the other parents. I'd also add more about the healing and how outrageous it is that someone would get into the personal space of a vulnerable child while his parents aren't around to make him feel safer. Also, there are a couple of little spelling mistakes I noticed so maybe paste it into Word and spellcheck it? Requesting a refund of the petrol is also good - explicitly point out that the incident that resulted in your being asked to leave was apparently caused by their staff member violating a basic principle of things you don't do with children with autism, and had you known your son's well-being would be placed at risk by someone's ill-informed behaviour you'd never have put him in that position.

I did the NHS questionnaire - I have fed Molly in a restaurant toilet once because there was nowhere else and I had a non-BF-friendly dress on *doh*. But never again. I think the weirdest place I've fed her is the British Museum, although we've been to various museums and happily fed in them. I'm surprised they didn't ask about the age of stopping and any BF problems experienced. Although typing it up reminded me that a couple of days after Molly was born when my milk wasn't in yet one of the nursery nurses at the hospital told me she was going to supplement Molly's feeding with a bottle because she was losing weight, and then when I refused permission told me I could kill my baby with my selfishness. I'd completely forgotten that.

Busy day for me today, just finishing my cup of tea and then I'm off to the office.

SusanC_2

Becles wrote: »

I wouldn't breastfeed in a public toilet either. I think I've posted this before but the manager of the BHS cafe in the Metrocentre was fantastic when I had Josh. He needed feeding, so I grabbed a coffee and settled myself in a quiet corner of the cafe. Although it was nearly empty, an old couple came and sat on the table next to me and were cooing over Josh, then turned rude when he burped and they realised I was feeding him. They insisted the manger came out and demanded I was told to feed him in the toilet. The manager was a lovely man and explained I wasn't doing anything wrong and if they didn't like it, perhaps they could take their meal into the toilet. Properly shut them up he did :rotfl:

:rotfl: That's class!

gill_81uk

!!!!!!, I just hung a line of washing out and now it's raining! Do I leave it and hope it'll pass or bring it in?

ladybirdintheuk

jillie1974 wrote: »

juat caught up...

now my bad news....

someone tried to break-in last night and in doing so has totally knackered the patio doors so now they cant be opened at al. least the shoites who tried to get in didnt. but we are lookign probably at a complete new door and frame. its a big double sliding door as well. insurance should cover it but the excess is £100 so its highly unlikely that we will now be able to make the Birmingham meet.

have rang police and someone is meant to be calling around tonight. i know its not high priority but i hope they call tomorrow.

Oh my, how scary. Glad the police have a description though. Hopefuly that will help. Did they give you any suggestions about security? Could you make your garden more secure, to make it harder to get into without disturbing anyone maybe?

Becles wrote: »

I wouldn't breastfeed in a public toilet either. I think I've posted this before but the manager of the BHS cafe in the Metrocentre was fantastic when I had Josh. He needed feeding, so I grabbed a coffee and settled myself in a quiet corner of the cafe. Although it was nearly empty, an old couple came and sat on the table next to me and were cooing over Josh, then turned rude when he burped and they realised I was feeding him. They insisted the manger came out and demanded I was told to feed him in the toilet. The manager was a lovely man and explained I wasn't doing anything wrong and if they didn't like it, perhaps they could take their meal into the toilet. Properly shut them up he did :rotfl:

I love it!

Just doing the survey now, got to the second question - how long do you plan to continue breastfeeding. No option to say "until baby is ready to stop" and no option to put other either... Will have to just put until X months and put 48 instead.

And I've written them a little essay about the support they should be providing!

ladybirdintheuk

Oh and happy birthday Keely!

jillie1974

morning

new buggy arrives today!!

spoke to our insurance company about the damaged patio doors and have told me to get a quote to repair/replace. have rang a local double glazing company who have said that as the doors are at least 10yrs old it is unlikely they can be repaired which means it will be brand new patio doors!!

they are coming on fri to give me a quote.

should i ring 1 or 2 others to get prices or just wait for the insurance company to say yay or nay??

Sarah_Joanne

SugarSpun wrote: »

3, I agree with the others about removing the bit about frightening the other parents. I'd also add more about the healing and how outrageous it is that someone would get into the personal space of a vulnerable child while his parents aren't around to make him feel safer. Also, there are a couple of little spelling mistakes I noticed so maybe paste it into Word and spellcheck it? Requesting a refund of the petrol is also good - explicitly point out that the incident that resulted in your being asked to leave was apparently caused by their staff member violating a basic principle of things you don't do with children with autism, and had you known your son's well-being would be placed at risk by someone's ill-informed behaviour you'd never have put him in that position.

I did the NHS questionnaire - I have fed Molly in a restaurant toilet once because there was nowhere else and I had a non-BF-friendly dress on *doh*. But never again. I think the weirdest place I've fed her is the British Museum, although we've been to various museums and happily fed in them. I'm surprised they didn't ask about the age of stopping and any BF problems experienced. Although typing it up reminded me that a couple of days after Molly was born when my milk wasn't in yet one of the nursery nurses at the hospital told me she was going to supplement Molly's feeding with a bottle because she was losing weight, and then when I refused permission told me I could kill my baby with my selfishness. I'd completely forgotten that.

Busy day for me today, just finishing my cup of tea and then I'm off to the office.

:eek::mad: That's awful. These kind of comments infuriate me from people who really ought to know better.

And that's really well said about 3's letter! I knew someone would come and say things better than I could lol.

I did the feeding survey too, I'm always amazed at what some surveys don't ask.

jillie1974

lady- the police woman advised us to get a security light on the back of the house and to upgrade our alarm system to one that the alarms on doors can be switched on at night time.

BrunoM

To be honest 3, if the main thing you want to achieve through the letter is a refund and an admission that they were in the wrong, I wouldn't write a letter like that.

By giving them the full version of events in writing from your point of view, you're a) making the letter very long, b) giving them the opportunity to derail the discussion by arguing the toss on minor individual points.

I'd be writing something more covering

* Have tried to contact you in ways X and Y but have been ignored
* Very angry at my family's treatment at your holiday and require a full refund
* Emotional damage done to me and my family including my autistic son through your intolerance and incompetent staff
* 14 hours driving, the return leg of which with sobbing children in great distress
* Total cost to me £1200 plus £100 petrol costs
* Asking Trading Standards (/whichever other appropriate media/legal type threat) to take this on as a case by Friday if I have not received full satisfaction
* Full details of your screw-ups below:

then break out the things they did wrong, probably into bullets, with as little subjective stuff as possible to avoid giving them items to challenge.

The reasons I'd do it this way are - shorter letter more likely to be read in entirety; longer letter gives them more to challenge; more business-like is probably better when you are going for a business result (refund/etc). If it was a complaint where you wanted them to improve their services/penalise their staff or the like, emotive is good, but I think this is more on the refund side?

Allll that said, I have no reason to "know best" on this and as we are different people it seems fair that we would write different letters I see most people felt your letter was roughly right so I am probably just wrong good luck getting a response!

ladybirdintheuk

That's good Jillie - nice to have some suggestions. Another call for you to make then off to the alarm company?!

And 3 I've not commented on the letter because everyone has already beaten me to it

Anyway, best go [strike]read my book and eat free food[/strike] see if my services are required today in the court room today. Two more cases are starting today, so with any luck I will be included this time maybe. I'd like to do at least one before my two weeks are out!