Daughter signed up for mobile contract she cant afford!

POPPYOSCAR

DurhamGill I understand your frustration.I have an 18 year old student
who I could quite cheerfully strangle at times!! I have had to be very hard with him at times especially over money issues.You have to realise that the only thing the SA would have been interested in was making a sale, if he had turned her away the next shop probably would have not.
You could ask why did the banks lend over 100% mortgages and credit card companies allow people to have such high credit. That is the world we unfortunately live in today everything is about making money with very little scruples attached.

As someone else has said you could try to appeal to the network itself explaining the situation, but my experience of these companies is not a good one and many of them just do not care.

spaceman5

Durhamgill wrote: »

This forum's like banging your head on a brick wall!

i agree :wall::wall::wall:

POPPYOSCAR

spaceman5 wrote: »

i agree :wall::wall::wall:

Yes it can be at times

Durhamgill

Hahahaha

:wall::wall::wall:

dmg24

Durhamgill, when you buy your weekly shop, does someone ask you to prove that you can afford it? What would you say to them if they did?

custardy

Durhamgill wrote: »

Durhamgill, when you buy your weekly shop, does someone ask you to prove that you can afford it? What would you say to them if they did?

No dmg!........I always pay by cash............I dont have to nip out of the shop and chase a friend for a pound coin, like my daughter had to, to be able to get her contract!

not having cash on you doesnt make you pennyless
ive seen that old duffer on the news that never carrys cash

Lokolo

Durhamgill wrote: »

Durhamgill, when you buy your weekly shop, does someone ask you to prove that you can afford it? What would you say to them if they did?

No dmg!........I always pay by cash............I dont have to nip out of the shop and chase a friend for a pound coin, like my daughter had to, to be able to get her contract!

The reason you can get a contract at 18 is because the person should be responsible enough for their own actions.

The salesman isn't there to check every single thing about your daughters financial responsilbility, thats her job!

Durhamgill

dmg24 wrote: »

Durhamgill, when you buy your weekly shop, does someone ask you to prove that you can afford it? What would you say to them if they did?

No dmg!........I always pay by cash............I dont have to nip out of the shop and chase a friend for a pound coin, like my daughter had to, to be able to get her contract!

7891368

Have you thought about how to resolve the payment issue as whoever you blame, the contract still needs to be paid for regardless.

The shop will not cancel the contract, not matter how much you say the salesman was to blame (since when it was his/her PERSONAL responsibility to check an INDIVIDUALS circumstances, I will never know) your daughter willingly signed to a contract which is BINDING.

Help her look for a job or give her some pointers maybe, she doesn't have a job, help her write a CV? Can you provide her with stamps/envelopes to post applications off?

Supermarkets/shops/restaurants all take on young people even more specialised admin jobs. Baby sitting for neighbours etc (this all just reitterating an earlier post I made).

Instead of complaining/developing heated discussion over it perhaps just help her sort it out, the phone company won't help you.

mandi

Durhamgill

I 100% agree with you OP . Mobile phone companies & Fitness clubs , just dish out contracts without checking that the applicant has an income to pay .

Applications forms would I would assume ask for details of income , and if they dont then something is very wrong .

The sales persons are on commision and really dont care how the contract is payed