Tax Credits change of circumstance means lose everything for 6 weeks ?????

nosierosie

esmerellda wrote: »

Apparently they cant help as the 10 days isn't up yet. If I dont have it after 10 days then I have to ring and they send another one, also within 10 days. Also apparently the mean lady I spoke to on the 22nd didnt order a pack to be sent out (despite me being in tears and obviously distressed at having potentially 6 weeks without TC) but the lady I spoke to on the 25th when I called back to check it had been sent out, has ordered it and it should be here by the 5th July.

Also asked if returning it by special delivery / recorded would speed things up and told no, so I'll save my £4 and just get a posting receipt from PO.

Once they have it back she says ' the guidance states 3 weeks' for them to sort it out. So that takes me (assuming I get it by 5th July and back by 7th) to 21 July ? If it works out that way its 'only' a month I suppose, but its going to be a tough month.

Far too much writing to say what I was going to there, soz xx


Actually a question, on the new claim for joint claim, what info will I need to put down for partners new job, he gets paid weekly and gets weekly payslips but doesnt have a P60 or anything from the new job. Also he does very variable amounts of overtime so would we just put the basic for now and then its sorted out at the end of the period (ie next april) for the overtime ? Theres no company car / child care etc stuff to worry about so am hoping it will all be straight forwards.

(edit: been reading and apparently as its a new job and we have no idea how much overtime he may get we just put down his basic for the estimated income for the year, then next april we give in the figures from the P60 and if its under 25k more its okay (lol be nice to get more than 25k in overtime pay really wouldnt it) ) and the next years is based on that P60 figure. We cant base it on his last job as it was an entirely different pay level and structure. so think I'm sorted on that, once the ruddy forms show up)

dont hold your hope up on 4 weeks .I was told 3 weeks mines now on its 5th week. 6 weeks with no money its hard good luck

dundeedoll_2

Reading this thread has brought back memories...........well nightmares actually!
I went from joint to single claim at the beginning of 2004 and it was finally sorted last year!!!

Hope it gets sorted very soon for all of you waiting.

esmerellda

It is hard, hope yours comes through soon too. Please let us know when it does.

nosierosie

esmerellda wrote: »

It is hard, hope yours comes through soon too. Please let us know when it does.

I will do i phone every day think i will drop on floor when it goes through haha

Telfordstar

My single claim was stopped on the 25th of may, new claim forms arrived on 16th june, i sent them back recorded delivery on the 17th of june i have now tracked the forms and they were sighned for on 23th of june 6 days after posting! not happy at all, i was hoping that this week would be the two weeks up and it would be on system but oh no!!!!

lorelai34

Telford star - it can now take up to 3 weeks to get a claim onto the system now. The timescale did use to be 2 weeks but it has just changed to 3.

pupsicola

I do feel for you. They shouldn't talk to you badly at the tax credit office. You are being honest and upfront with them and just explaining how difficult it will make things till the new claim is sorted out.

You come across as a very balanced person and I am sure you looked into every avenue to try and support yourselves through this time.

Can your bank arrange for an overdraft facility on your account at a reasonable rate? If you pay bills by direct debit some companies will let you stop or reduce payments till you have proper cash flow again. Especially if you explain that it is a temporary measure. Have a chat with citizens advice they may have helpfull suggestions too.

Telfordstar

lorelai34 wrote: »

Telford star - it can now take up to 3 weeks to get a claim onto the system now. The timescale did use to be 2 weeks but it has just changed to 3.

Oh no your joking, they said it would take longer if they need any other info, like what!

Fiddlestick

esmerellda wrote: »

having a bit of a tiff with my partner because he said I was daft for telling the tax credits peeps in the first place

You weren't daft at all - you were playing by the rules and doing things as you should be.

Your partner really shouldn't be advocating benefit fraud.

KimYeovil

Why on earth can't you survive for six weeks? Nearly everyone goes through patches where they have to survive on nothing for a few weeks. It is up to you to manage your income to accommodate such periods.

Yet another non-story.