Tax Credits change of circumstance means lose everything for 6 weeks ?????

nosierosie

kizzy2010 wrote: »

just been catching up on this thread. i can't believe the wait is so long. i only posted my form off a week ago, by first class post. looks like i'm in for a good few weeks to wait yet.
mine will most likely be delayed even further as i had to send it without a child benefit number. i rang the other day to add my cb number to the claim and they said they couldnt do it til it was on the system, which could take 2 weeks. money is incredibly tight at the moment. so as for the person that said "why on earth cant you survive for a few weeks", this is easy to say when you have the money coming in to pay the bills. but when you're having to juggle things around and put bills off, just so you can feed your kids , it gets you down.
its not that you physically cant survive, of course we can, we have no choice, but its hard when the phone is ringing with people asking for money and letters arriving cas of arrears in this that and the other.
people really ought to learn some compassion for others!!!

Well said

nosierosie

update on mine. could take another 3 weeks now. As there there was a glitch my other claim was still showing up on the sytem. So they have now sent a referal. Which can take 3 weeks. Dont no why no 1 else noticed this the amount of times i have foned up.
Next week ismy 7th week with no money. I wanna cry:(

Telfordstar

nosierosie wrote: »

update on mine. could take another 3 weeks now. As there there was a glitch my other claim was still showing up on the sytem. So they have now sent a referal. Which can take 3 weeks. Dont no why no 1 else noticed this the amount of times i have foned up.
Next week ismy 7th week with no money. I wanna cry:(

What kindo glitch?

nextyeartina

have you phoned yet telfordstar. i might phone after 6 tonight. will let you know.

nextyeartina

i finally got through to tc this evening after numerous tries & half hour of being on hold. was told the form had been recieved on 26th june & would take at least another 2 weeks. there are no problems as far as they can see. roll on 2 weeks.

Telfordstar

nextyeartina wrote: »

i finally got through to tc this evening after numerous tries & half hour of being on hold. was told the form had been recieved on 26th june & would take at least another 2 weeks. there are no problems as far as they can see. roll on 2 weeks.

According to royal mail tracking the got mine on the 23rd, Think i will phone in the morning yet again to see if theres any progress. wiwll keep you posted.

Telfordstar

Update on mine. Called this morning and was told mine is up on system and is being dealt by tax credit office whatever that means.

nextyeartina

did they say how long that should take??

Telfordstar

nextyeartina wrote: »

did they say how long that should take??

No But I was put on hold for ages before she told me it was on system and that the tax credit office had it, didnt see any problems and didnt say how long i would be waiting for but to feel free to keep calling and checking up.

System

nosierosie wrote: »

it is a nitemare .I phoned again today still nothing. theman was really nice today he told meto go to my locall office. for a hardship loan. Dont no what 1 is i will just leave till end of week and if i dont here anything. I will have to put in for 1

The tax office won't be able to give you a hardship payment unless there is a live claim on the system for them to attach it to. Hardship payments are generally given to claimants whose claim has become stuck through some computer glitch problem.


Telfordstar the next time you call ask if your claim is stuck at "awaiting award". When claims are put on the system this is the first stage and it usually cuts over to "award issued" within about 72 hours. However this can be delayed if compliance want to check it or there is a discrepancy such as a spelling mistake or wrong date of birth. I don't think the latter applies to you since you were told there were no apparent problems by the advisor on the phone.

If your's is stuck on awaiting award you may be eligible to ask for a hardship payment. Make sure you take 2 forms of ID with you to the tax office.