Fields Data Recovery / Rapid Data Recovery

angrysmurf

I would like to hear from anyone who has used Rapid Data Recovery or Fields Data Recovery to recover data from a malfunctioning hard drive. What was your experience with this company, would you recommend them?

Richie-from-the-Boro

angrysmurf wrote: »

I would like to hear from anyone who has used Rapid Data Recovery or Fields Data Recovery to recover data from a malfunctioning hard drive. What was your experience with this company, would you recommend them?

I've never used them, see below : -

? ~ Fields Data Recovery ~ ?

C'nP Below

The main people behind the companies are Dr. Daryl Hamilton Wallis, Jamie Hamilton Wallis, Richard John Lewis Cable and Richard Glyn Lewis (this is based on information obtained from Companies House).

Fields Data Recovery headquarters in Pencoed, Bridgend, Wales rent prestigious office addresses which they use as drop off points for your hard drive. Your drive is then sent to the real “lab” where it is clumsily opened and ruined by their staff. You are then overcharged for a service you never received.

atd

Even before I received my drive back from this company, I was sufficiently anxious and suspicious of them to google them. What I found, confirmed my worst fears.

Needless to say, they did not carry out the job properly and I had to send the drive subsequently to a professional specialist who had no trouble at all in recovering 100% of the data from the drive. My credit card was debited for an amount that I had not authorised. During my dealings with Fields data recovery, I felt that I was being lied to consistently. I could say much more but the only only necessary that any reader here should heed the message, never never never trust a company with your data!

By coincidence Richie, we appear to be from the same neck of the woods : )

totalsolutions

For fear of repeating myself, as you are new here, good luck. Try https://www.grc.com. Harddrive repair and recovery software. Does not touch your data but renews the drive platter magnetic properties so the surface is "refreshed and renewed" so can be read correctly again. The product was created by Steve Gibson and is called Spinrite. It does what it says on the tin. As used by US military.

Richie-from-the-Boro

atd wrote: »

Even before I received my drive back from this company, I was sufficiently anxious and suspicious of them to google them. What I found, confirmed my worst fears.

Needless to say, they did not carry out the job properly and I had to send the drive subsequently to a professional specialist who had no trouble at all in recovering 100% of the data from the drive. My credit card was debited for an amount that I had not authorised. During my dealings with Fields data recovery, I felt that I was being lied to consistently. I could say much more but the only only necessary that any reader here should heed the message, never never never trust a company with your data!

By coincidence Richie, we appear to be from the same neck of the woods : )

Aye, nowt wrong with Smoggie's / Codhead's / Macam's /Geordie's / Yorkie's /Pitwallah's etc !

digitalworld

Hi,

Regarding your question...

Fields "Data Recovery", Rapid "Data Recovery" , Fields Associates Ltd and many more alias names.

What this this company did to me I didn't even know it's possible or legal to do in this great country we living in. They not only charged me for service they didn't supply, but also rubbed me from my HDD and kept on manipulating me for months. They are pure crooks on any level and there is no point of polishing this situation.

You can get in touch with Bridgend Trading Standard office if you had a similar bad experience with them. They know all about this company for a long time now. But from some reason they don't really do anything about this corporate crooks in their neighbourhood.

I am now in a process of suing them(small claims) and it was/is a long and painful experience.

DO YOURSELF A FAVOUR AND--- DO NOT EVER USE THIS COMPANY!!!

angrysmurf

How good is this software at recovering data from hard drives with scratched platters or missing head magnets?

totalsolutions wrote: »

For fear of repeating myself, as you are new here, good luck. Try www.grc.com. Harddrive repair and recovery software. Does not touch your data but renews the drive platter magnetic properties so the surface is "refreshed and renewed" so can be read correctly again. The product was created by Steve Gibson and is called Spinrite. It does what it says on the tin. As used by US military.

tronator

angrysmurf wrote: »

How good is this software at recovering data from hard drives with scratched platters or missing head magnets?

In this case don't try it by yourself. The more you use the hard disk the more it could get damaged. Send it to a reputable recovery company.

fieldsdatahater

1.On August 21, 2009 I enquired Fields Data Recovery about possibility of
data recovery from my hard drive. I was asked to drop off my hard drive at downtown Toronto office at 161 Bay Street, TD Canada Trust Tower for evaluation.
2.On August 28, 2009 I was contacted via e-mail by an employee of Fields Data Recovery whose name is Eric Velasco with the evaluation results. He wrote to me that it was determined by Fields Data Recovery technicians that in order to continue with data recovery from my hard drive spare parts has to be purchased and there is 75% chance of all my data from hard drive to
be recovered. Total price of data recovery was determined as $640.00 of which $400.00 up front (non-refundable) which will cover the cost of new hard drive purchase for parts.

3. In order to avoid any misunderstanding and to make sure that I will receive data from my hard drive I e-mailed back to Eric Velasco. I asked him if the statement that 75% of all data will be recovered may actually mean that there is 25% chance of data not to be recovered or only partial data will be recovered. His response was:” When I say that there is a 75% chance of recovery, we are not sure if HD will allow as to retrieving 100% of the data”. After his response I asked him again that if not 100% of data will be retrieved, then at least big percentage of data could be restored. His response was: “If all goes well, we should be able to recover the majority of the data if not 100% of the data”

4. On August 31, 2009 I have contacted Eric Velasco over the phone and provided him with my credit card number to allow withdrawal of requested $400.00 in order to purchase on my behalf a hard drive for spares to begin data recovery from my hard drive.
5. On Friday, September 11, 2009 I received e-mail from Eric Velasco saying that no data recovery possible.

6. After I received my hard drive back I noticed that no additional parts were included in that shipment, although I asked Fields Data Recovery to send back all parts used or purchased on my behalf .I also asked Eric Velasco of Fields Data recovery several times to provide me with a purchase receipt for spare hard drive, but instead he e-mailed me a Fields Data Recovery invoice for services provided to me by Fields Data Recovery.

7. Based on listed above Field Data Recovery failed:
I) to recover and deliver to me any data from my hard drive.
II) to provide prove that any additional hard drive purchased or repairs actually carried out on my hard drive

Toronto scam works like this(from my experience) : Eric Velasco tells you to ship or if you want drop off HD at "downtown" office. But the trick is there is no actual Fields Data Recovery office. 161 Bay street ,27-th floor is a location operated by Regus that rents office spaces to whoever on this floor. That is what I found out not long ago while trying to serve court papers on to Fields Data. So, when I came to drop off my HD I was directed by secretary/receptionist to Service Desk ( which I thought is Fields Data, but it is not!!). There were two or three women at this office. When I asked : 'is this Fields Data? I have a HD to be fixed." The receptionist Sarah accepted my HD (like she was an employee of Fields Data).
When I was asking questions about Eric Velasco they have become very cautious and did not want to disclose any information.

My advice is don't even go their! Save you time, money and nervs!

devotee

Unfortunately I fell for the scam from Rapid data, wish I googled the reviews before sending off my external drive, but I was desperate to get my data back and they seemed so friendly on the phone.
Sent off my drive, was told the most expensive repair would be £300, which I thought ok as I had 190gb on my drive. Then they get back to me, quoting serious issues with my drive and the price would now be £425+ vat+delivery to recover 80gb of files. They emailed me the file list in an attachment, but none of those showed the size. When I told them I would think about it and call them back, the pressure started saying that they are really busy, can only keep my files on their servers for a day so I need to make a decision. They also reduced the price to £320+vat plus delivery, all ended up costing about £390. I paid, then after about an hour I got cold feet and called them to cancel. Was told the work has already started and could not be stopped. Whatever. They promised to deliver in three days and so far so good - the package arrived when they said it would.
What I got was an internal hard drive for which I had to go out and buy and enclosure costing £30, in order to connect the drive to my computer. I was told once I return their drive, mine would be sent back..... yeah right.
First - the so called recovered files - loads of them were just empty folders with nothing in them. Then loads of the files that had something in them had some unreadable unix files that I could not access. I deal with high-res photography and needed some of the images that were not backed up on discs, so imagine my horror when loads of those photographs were "recovered" as a negative? Many high res photos size 100mb each are in the form of negative and unreadable!
Tried calling and emailing, got one email back that customer services would be contacting me regarding my concern. Fat chance, heard nothing! In the end I gave up, sent back their drive so at least I could get my own drive back to give it to someone who could actually do the job, but so far no drive and no word from Rapid data. My drive cost me £200 so I could do with it back to have it repaired.
Luckily paid by cc so called them so they froze the amount pending the investigation. Now I just have to prove somehow that the data I got was not what I was told I'd get.
So yes, another unhappy customer.

FieldsDRarethieves

Fields Data Recovery offers a "No Cost" hard drive evaluation to see if they feel they can recover your data. Once they decide that your data is recoverable, they send you an email estimate to begin the process.

Once you pay the initial fee for them to proceed, they tell you that if they are not able to recover your data, you do not need to pay the additional fee. In my case the initial fee was $316. If they were able to recover my data, then I would send them an additional (approx.) $425 for a total of well over $730.

Of course, they end up NOT being able to recover your data. They send you a bogus explanation as to why they were not able to retrieve your data. They SAY they will return your drive, but they often do not.

This company ostensibly has its headquarters in Pencoed, Great Britain, with satellite locations all over the world, and in New York and St. Louis, Missouri, USA.

I wish I googled them, there are dozens of threads and websites which monitor their blatant scamming activities, I had no idea the problem was worldwide.



Lucky they are not here in Texas, we have guns here.