Anyone bought from Elite Savings?

gemma83andy

My is exactly the same as the last comment, although my money has now been taken from my account. I have sent them 6 emails requesting a refund but no reply and their phones are now not working. Great. What a fool I feel. I spoke to my bank and they cannot reclaim the payment until after 31 days... which is something I guess. In the meantime I will also contact moneybookers and inform them of the scam.
Fingers crossed we all get our money back
Gemma

PFC200

I have e-mailed them at least five times. They aren't going to reply. I am going to speak to my credit card company this evening and hear what they have to say. I don't think Moneybookers will be interested.

gemma83andy

Moneybookers were rude and kinda unhelpful, they did however say they would try their best to resolve the situation?? Great... If anyone hears back or receives a refund please let us know, thanks.

jonimallett

Just spoken to RBS, my bank. They have said as soon as the money leaves my account I can open up a dispute with the dispute team. I have more protection since I am on VIsa (debit). I think I am going to call Moneybookers, the more people that do that, then surely they will have to investigate!

davronz

Few weeks ago, I have ordered a netbook from EliteSavings website, but I got worried about the company, and so I have immediately requested a refund . I got my money back in about 5 days.

Here are the emails from EliteSavings.co.uk

First Email (confirmation of order)

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Thanks for shopping with us today!
The following are the details of your order.

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Order Number: 33
Date Ordered: Sunday 13 June, 2010
Detailed Invoice: (link removed)

Products

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1 x Asus EEE 1201N 12.1 1.6ghz Intel Atom N330 2gb RAM 250gb HDD (asus eee
1201n) = £209.99

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Sub-Total: £209.99
Per Item (Best Way): £9.99
Total: £219.98

Delivery Address
etc

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SECOND EMAIL: (Cancellation of the order - Sent by me)

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Dear Sir/Madam,

I would like to cancel my order made on 13th June 2010. My order details are as follows:


Order Number: 33
Date Ordered: Sunday 13 June, 2010


Products

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1 x Asus EEE 1201N 12.1 1.6ghz Intel Atom N330 2gb RAM 250gb HDD (asus eee
1201n) = £209.99

---

Sub-Total: £209.99
Per Item (Best Way): £9.99
Total: £219.98

---

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THIRD EMAIL (from EliteSavings)

We're sorry to hear that you wish to cancel your order, your refund will be processed and sent back to you within 5 working days as per our terms.


Kind Regards,


Online Assistance Team

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FOURTH EMAIL

Order Number: 33

Detailed Invoice: (link removed)


Date Ordered: Sunday 13 June, 2010

The comments for your order are: ORDER CANCELLED AS PER THE REQUEST OF THE
CUSTOMER. REFUND PENDING WITHIN 5 BUSINESS DAYS.

Your order has been updated to the following status:
New status: Update

Please reply to this email if you have any questions.

This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
[EMAIL="sales@elitesavings.co.uk"]sales [AT] elitesavings (dot) co (dot) uk[/EMAIL]
This e-mail is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

---

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fatloafer

Hi guys
Just checking into this thread as another user who looks like I've been scammed by Elite Savings :mad:. My order was for an iPad, ordered on June 24th, money left bank on 25th.
Since then some random e-mails giving random delivery schedules, so I looked them up on Google and found this thread.
So today I have requested cancellation of my order.

Hopefully they'll honour it......

Wonder how many of us there are?

jonimallett

JUst an update from my end. I just got a reply from Elite Savings, confirming they have canceled my order and will refund within 3 business days. They also apologised for the time it took for them to get back to me.
Hi Joni

Firstly, we'd like to apologise for the delay in replying back to your email, our systems are undergoing maintenance until Monday.

We have updated your order status to reflect your refund request, so please allow 3 business days for it to go through. Once it has, then you will be notified.

Regards,

Online Team

PFC200

They have also answered my e-mails this evening. They tell me I am getting a refund too (less 10% + 50p now ).

redmamoth

This guy must making a killing on all these 10% + 50p's that he's getting... I wonder if anyone will ever dare see it through and see if they get their goods... I'm very interested in the Nexus One put don't have 325 quid to burn!

gemma83andy

They have also got back to me and r refunding me. Funny how they r suddenly responding to emails again, I suspect moneybookers got on to them... Im not sure whether to try and get my 10% back too tho as my bank said I am well in the right for a total refund or should I just be glad to not have lost over £400.
A lesson well learnt however!!!