Click Mobile UK Ltd ?

happygo_2

Well they owe me at least £500, so paying another £30 (i believe) for scc is ok.
If they have shut down, isn't there a chance my contract has been terminated as well? What is the procedure when the third-party has closed down? I would be more than happy to write off the money owed to me as long as i am not stuck in the contract for another 10 or so months.

Quentin

Yes, if they give up trading then the contract with the retailer dies.

But your contract with the network is separate from your cashback contract.

They will enforce it.

The court fee for a claim in excess of £500 is £80.

vish28

http://www.mobiletoday.co.uk/content/16712.asp?men=2&sub=3

Click Mobile in cashback furore
10:28AM Wed 15 August 2007

Orange has issued a 'do not deal' notice with immediate effect to retailer Click Mobile after a hoard of customers stormed its Hounslow store waving their bounced cashback cheques worth hundreds of pounds.

One customer, who had taken out several contracts for his family, said: 'All the cheques bounced and when I went to the Hounslow branch, there were 20 or 25 customers fighting for their cheques because theirs had bounced as well.'

The customers affected are primarily on 3 and Orange. An Orange spokesman said: 'We are aware of it and issued a do not deal with immediate effect.' T-Mobile banned Click in March after it was concerned its deals were giving customers a bad experience.

3 said it was still dealing with Click Mobile, but would not go into further detail about its terms with the company.

Click Mobile director Saj Khan promised that customers would receive their payments within four to six weeks. 'We are in a cashflow situation where the banks have frozen the money. We can't get that money for whatever reason. The banks won't tell us why they are holding it.'

Khan said Barclays had frozen the retailer's accounts and the cheques bounced as a result, leaving customers with unpaid cashback for several weeks.

Earlier this month, the retailer sent a letter to customers claiming that due to 'an overwhelming demand' for cashback cheques in the shop, it would post cheques out. The letter also warned cashback cheques already released 'may not be honoured'.

Khan said that while its accounts were frozen, 'we have to tell our customers that there is a delay on the payments'.

He added the company was unaware that Orange had issued a do not deal notice. 'This do not deal has come as a surprise, to say the least. We have done everything Orange has requested.'

Click recently introduced an insurance offer to give customers protection against unpaid cashback should the company become insolvent. Khan said: 'We have a meeting with our insurance company later this week. We are trying to pull everything together. We want our customers to be looked after.'



© Copyright 2007 : Noble House Media Ltd

mop_4

thanks for the info..i do hope saj khan can get the monies together and pay back all his customers. i was one of his first customers and have ended up losing about 1500 pounds.

mop_4

thanks for the info..i do hope saj khan can get the monies together and pay back all his customers. i was one of his first customers and have ended up losing about 1500 pounds.[/quote]

mop_4

small claims court will only work if the company has any assets. thanks for posting the article...keeps us victims informed...hopefully saj khan will get our money back ( dream on...)

mop_4

are you saying that we can do absolutely nothing to get our money back from click mobile or orange or 3????they have robbed us in daylight and advertised it boldly. if anyone has taken legal action agains the service provider please advise us as customers of click mobile stand to lose a lot.

mop_4

clikc mobile ,

can we sign a petition ..bsc2007..you said you are organizing it..i am in.

please let me know the details.

joseph07

Spoke to a lawyer yesterday and unfortunately where is nothing we can do,
The only thing we can do is to inform the mobile phone company of the scam
And they may help, I spoke to 3G yesterday and they basically told me that it wasn’t them that was offering the cash back so you will have to pay, Mine phone bill is going up to £70 a month at the end of this month, and even when I said I’m sorry I cant afford it and I’m cancelling my DD, They said that wasn’t a good idea as we will take you to court to get our money .So if anybody has any ideas on how we can cancel our contract’s please paste on this forum.

lyndaz

I submitted my cashback on 6 June and when the cheque did not arrive I phoned them. They said that there was a delay and the cheque is waiting to be signed and they promised that the cheque should be with me before 1 August to enable me to cash it on 1st August. I then kept phoning nearly every day and asked what was happening and they said that the authorities are investigating some mobile phone retailers randomly for the past 2 years and their company happens to be one of them.

The chap said that he is an employee and he can guarantee that the cash back will be credited to my bank account as soon as early September and I left it at that. Unfortunately, for the past 5 days, there were no reply to their phones and yesterday, the lines were completely "dead" and that the number does not exist.

How can one go about, by writing to 3G is not going to resolve the problem as OTELO said, because 3G did not sell us the contract but the retailer ClickMobileOnline did.

Has anyone found a way to get our money back? I am literally owed £630 already and there is another £315 in December 2007.