meandmymoney.co.uk halifax scam?

Jigga

SD1 wrote: »

I've just published a report on this (but can't tell you where due to forum rules)

I spoke to the Press dept at Lloyds Banking Group who confirmed that the meandmymoney.co.uk site is genuine and is controlled by them.

They also confirmed that the email was sent by their marketing agency in error before the branding and copy was complete.

They apologised for any inconvenience this has caused to their customers and reinforced that they are committed to helping customers prevent phishing attacks.

I'm not totally satisfied with this explanation as it does not clarify why an outside agency had access to their customer email database or why they have sent emails that, whilst not asking you to log on to your account, do ask for significant personal data which can be traced back to an individual.

Whatever the intention, the choice of email as an invitation mechanism was ill advised. They should have sent out a letter.

If anyone finds this report via Google (not that I'm suggesting a particular keyphrase), please feel free to post a link.

I can only concur that this is Another “Giant leap backwards” in phishing prevention

Crundy

OK, so it is a clumsy, but legit email. Doesn't change the fact that I don't ever recall permitting LloydsTSB to pass on my personal details to a third-party, especially a marketing company. Who knows what they're going to do with the data after this?

joerugby

Crundy wrote: »

OK, so it is a clumsy, but legit email. Doesn't change the fact that I don't ever recall permitting LloydsTSB to pass on my personal details to a third-party, especially a marketing company. Who knows what they're going to do with the data after this?

Many big organisations use agencies to handle direct mail (inc email) sent to existing customers. In fact the majority of marketing emails you receive are likely to have been sent by an agency on behalf of a client.

Chartered_Eng

To find out that this inept e-mail is (a) legit and (b) inspired by my bank makes me madder at bankers than ever before. My internet banking preferences specifically states I do not want e-mail, text or telephone marketing. Now I find out they are handing my details to a 3rd party for "feedback" or as I call it, reverse marketing. Does this (a) breach the banking code and (b) breach the Data Protection Act?

SD1_2

Chartered_Eng wrote: »

To find out that this inept e-mail is (a) legit and (b) inspired by my bank makes me madder at bankers than ever before. My internet banking preferences specifically states I do not want e-mail, text or telephone marketing. Now I find out they are handing my details to a 3rd party for "feedback" or as I call it, reverse marketing. Does this (a) breach the banking code and (b) breach the Data Protection Act?

I've asked these precise questions and am awaiting answers from the relevant authorities. Will report back when I hear.

dodger1

SD1 wrote: »

I've just published a report on this (but can't tell you where due to forum rules)

I spoke to the Press dept at Lloyds Banking Group who confirmed that the meandmymoney.co.uk site is genuine and is controlled by them.

They also confirmed that the email was sent by their marketing agency in error before the branding and copy was complete.

They apologised for any inconvenience this has caused to their customers and reinforced that they are committed to helping customers prevent phishing attacks.

I'm not totally satisfied with this explanation as it does not clarify why an outside agency had access to their customer email database or why they have sent emails that, whilst not asking you to log on to your account, do ask for significant personal data which can be traced back to an individual.

Whatever the intention, the choice of email as an invitation mechanism was ill advised. They should have sent out a letter.

If anyone finds this report via Google (not that I'm suggesting a particular keyphrase), please feel free to post a link.

I received the email but I'm not nor ever have been a customer of Lloyds or TSB so it's not their own customer list. It appears the agency used a random list of financial users.

sparky_bhoy

I've just had this email today, however the links do not work.

As it used my full name, although suspicious I tried the links but just get a blank page.

I'm a HBOS customer not Lloyds, so I'm guessing it's not just Lloyds TSB that are using this third party

I've edited the links as it wouldn't let me post them.


From: Charlotte [Charlotte@meandmymoney.co.uk]

Dear *********:

We proudly invite you to be a member of our Customer Advisory Community. This unique opportunity to participate is being extended only to select individuals – to help shape the future of the products we offer so that they are most useful to you.

To be a Community member, we ask that you plan to participate about 15 minutes a week, and at least once a week. Whatever you have to say – positive or negative – we invite you to speak freely in the Community. The topics we discuss will center on how you currently or plan to use our products, and new product ideas.

You will also have the ability to direct the conversation in the Community by suggesting your own ideas of topics to our team of moderators.

To join our Customer Advisory Community, just go to the URL below and register. Then, feel free to explore the Community, and speak your mind freely.

www. meandmymoney .co.uk

We welcome you to join our Customer Advisory Community, and hope you take us up on this unique opportunity. http:// smtp4.vovici.com /MTAwNQ0KdmVydmVfbGxveWRzLUVBVjBUVy0wLVJVDQowLUFBS1JSOA0KOGUwMDAwMDA2MmIzN2INClNQQVJLWUBDT1VQRS1DTFVCLk9SRy5VSw%3d%3d. gif

Jigga

Well, that’s The Times and Sunday Times informed about this story. Let’s see what happens next.

Chartered_Eng

The website (used to) list HBoS & Lloyds TSB so it was targeted at the same organisation. Anyway, the site ***.meandmymoney.co.uk is no longer available this evening (just get a blank page). There is a web page that can be found (if you dig deep enough) in the Lloyds TSB web site based upon the same name and concept.

This still smells of phishing.......

SD1_2

Lloyds Banking Group consists of: Lloyds TSB, Halifax, Bank of Scotland, C&G, Clerical Medical & Scottish Widows so if you hold an account at any one of these, you're likely to have received an invitation.

It's not phishing, but it is an ill-advised, poorly executed campaign to get customer feedback.

Poor show.