Utility Warehouse (Telecom Plus) Discussion

Cardew

For those not in the know MillicentBystander has posted on MSE and other websites in support of UW using a variety of user names and also banned from other websites and MSE???

Andy1047

janninew wrote: »

I have never attacked Quentin on here, I will question his stalking of others though, I find it odd - don't you? I have been attacked myself on here, being called a racist and a silly women at the last count, I would never insult anybody if they disagreed with me.

What points would you like me to answer that he has raised?

I never wanted anything to becaome personal. But, as is mentioned many times, Quentin does not answer anyones questions, he is very agressive to the point of being offensive and rude and, when I defended myself he just kept on with his blinkered narrow minded views. It was Ypaymore that finally vindicated me that I had said that I was a UW distributor in my very first post.

As it is now, I read these posts but feel that I can't give my answers to anyone's questions as I only receive a barage of negativity from Quinten.

This could be an informative posting area (both positive and negative about UW - as no company if perfect) but why do the people who are happy with a company have to be defending themselves all the time? I accept that there will always be bad apples in any basket; but there are also many more good ones. With hundreds of thousands of happy customers they can't all be deluded, cheated and backing thier friends that are distribtors; can they? With 17 "Which Magazine" accolades - have Which got it wrong every year? Did the Financial Times vote for the wrong company as PLC of the year?

As I say, there is always good and bad in everything but everyone can choose AND choose to change too

Andy

janninew

Cardew wrote: »

For those not in the know MillicentBystander has posted on MSE and other websites in support of UW using a variety of user names and also banned from other websites and MSE???

What other web-sites? How did you find this info out?

Plushchris

Andy1047 wrote: »

With 17 "Which Magazine" accolades - have Which got it wrong every year?

Was one of those the "accolade" where Which confirmed that UW was 20% more expensive then most other suppliers?

Quentin

Andy1047 wrote: »

It was Ypaymore that finally vindicated me that I had said that I was a UW distributor in my very first post.

Lets try and nail this one!

You posted here for the first time under your current board name on 15th November.

You didn't declare you were a uw rep in that post, but were quickly exposed as using an alterego by Det. Insp. Ypaymore and Coopdivi amongst others.

It was 4 posts later after conclusive proof was given that you finally came clean.

By saying that Ypaymore "vindicated" you, by agreeing you had declared your interest in your first post, you are twisting and turning!

You did not declare yourself in your first post in your new alterego at all; Ypaymore recalled you declaring when you had posted earlier using a different board name.

Andy1047 wrote: »

I am here under Andy1047 as I had to change from another username ..... The other username had the post where I declared who I am.

As we are not allowed to use different identities here, MSE Martin hasn't spelt it out in the OP of this thread, but obviously (to most people), you can't count a declaration under a previous id to cover any other names you decide to come back as!

But we can see why you keep saying you are bored with this topic! No doubt you would prefer us all to think you had complied as you now tell us, but this was not the case at all.

TwittersPVFC

Andy1047 wrote: »

I never wanted anything to becaome personal. But, as is mentioned many times, Quentin does not answer anyones questions, he is very agressive to the point of being offensive and rude and, when I defended myself he just kept on with his blinkered narrow minded views. It was Ypaymore that finally vindicated me that I had said that I was a UW distributor in my very first post.

As it is now, I read these posts but feel that I can't give my answers to anyone's questions as I only receive a barage of negativity from Quinten.

This could be an informative posting area (both positive and negative about UW - as no company if perfect) but why do the people who are happy with a company have to be defending themselves all the time? I accept that there will always be bad apples in any basket; but there are also many more good ones. With hundreds of thousands of happy customers they can't all be deluded, cheated and backing thier friends that are distribtors; can they? With 17 "Which Magazine" accolades - have Which got it wrong every year? Did the Financial Times vote for the wrong company as PLC of the year?

As I say, there is always good and bad in everything but everyone can choose AND choose to change too

Andy

They may have got those awards, but when 10% of your customers are distributors, you are always going to get a distorted view when it comes to reviews of the company which is essentially what Which are.

I prefer to look at places like uSwitch myself, which told me I would save a mammoth £4 a year by moving to Utility Warehouse for my gas and electric, whereas I'm saving £130 a year by going to EDF, and getting an extra £180 back in various cashback deals.

You haven't yet said how UW can be cheaper than the major suppliers, which at the end of the day is what people want to know on here.

Cardew

janninew wrote: »

What other web-sites? How did you find this info out?

He posted this on moneysupermarket as 'Carespress'.

Interesting discussion, lol. I got to this page via searching for this company on google. I have been approached by a local distributor with regard to changing over my utilities to this company and as I hadn’t heard of them before I thought I would make google my friend!

Anyway, would really value you people’s input here as I’m in no way an expert on this (example of this being I have been paying BGs standard rate for as long as I can remember. The distributor just laughed when he was told of this! Oh dear). Here’s the deal I’ve just worked out for our consumption. Like I say, I’m no expert and the distributor told me he couldn’t work it out for me as they aren’t allowed to (due to the possibility of mis-selling? Not sure). I did find that rather a refreshing approach but it HAS made it a little harder for me to investigate, lol.

Home Town/Region: Wakefield/Yorkshire

Gas 17000 kwhs per annum

Electric 3500 kwhs per annum

Up to 24mb broadband (apparently my exchange has been upgraded to ADSL2 whatever that might be so this is good, lol! It apparently means much faster internet dependent on the distance from the exchange. We are approx 100 metres from it!!)

40gb monthly allowance (currently with Sky BB and they tell me we use approx 30gb per month between us)

Free calls 24/7 (this apparently includes 01 ,02, 03 and 0845/0870 numbers and 10 international numbers. One of which is Australia, where my brother lives!)

Option to ‘refer’ friends to the service and get a percentage knocked off your bill each month. The distributor told us this involves getting them to ring a free phone number and quote our account number. Is this true?

Further discount off the bill by using the cashback card. This really appeals because we are and always have been regular Sainsburys shoppers and this is one of the stores on the ‘5% discount list’ We have calculated we spend on average £150 per week on groceries and fuel at Sainsburys, we are a family of 4 and if I’ve done this correctly that would mean an annual discount off our bill of £390! Is that correct??? It seems a ridiculous figure to us!!) The distributor explained that there are costs associated with using the card, I believe it costs £1 per month in fees and then 35p per top up. We have calculated this as a total of £17 for the year with monthly fees and 12x 35p top ups so the net discount is £373?). Anyone know whether this is how it all works? Seems a massive incentive to use the company if it is!

A paper bill each month (this definitely appeals as we seem to get bills so infrequently from British Gas so tend to forget about checking our usage etc). Apparently this bill contains fully itemised details of all the services we take, less the cashback card discount and then just one direct debit for the whole lot). Sounds like a great idea to me but, again, maybe I’m missing something?

I’ve been on energyhelpline (headache-inducing!) and it’s telling me that the charge for my gas and electric will be £1072 per annum (the cheapest one, British gas Websaver2, would be £119 a year cheaper but on reading the small print this is a totally online tariff with no paper bills and they seem to charge you £60 if you leave before a certain point in time. Why??)

Adding the £1072 to the yearly charge for the phone line, broadband and 24/7 calls with Utility Warehouse (£240?) comes to £1312. Take off the cashback card discount and the net figure comes to £939?? £78 per month??? For gas/electric/phone/broadband/all calls?? I’m not say what we are paying currently as it’s frankly embarrassing!

Am I totally missing something here?? Please advise as I’m a very cautious person at heart and don’t change lightly (as you can tell from the amount of time I’ve been on my existing gas and electric tariff, lol). Thank you.

Sorry for the long post but I hope you’ve got this far and can hopefully give me some pointers.

This from the money supermarket moderator:

Due to persistent attempts by Utility Warehouse distributors to tout for business on this community forum - contravening the moneysupermarket.com Community Standards and Terms of Service - this post has now been locked. Touting for business, advertising and marketing tactics will not be tolerated by this community.
May I respectfully suggest you look for more original means to advertise your business, while checking out the following:
1. moneysupermarket.com Community Standards.
2. moneysupermarket.com Community Terms of Service.
3. Unfair Trading Regulations - Please pay particular attention to 'Section 5: Misleading actions'.
Many thanks for your kind co-operation...

He posts on here as operastar - 1carminestocky - MillicentBystander and no doubt other names.(some of his latest appear to have been removed - the one boasting about UW's share price for example)

Full of deceipt - ideal qualities for an excellent UW salesman!

janninew

Cardew wrote: »

He posted this on moneysupermarket as 'Carespress'.



This from the money supermarket moderator:




He posts on here as operastar - 1carminestocky - MillicentBystander and no doubt other names.(some of his latest appear to have been removed - the one boasting about UW's share price for example)

Full of deceipt - ideal qualities for an excellent UW salesman!

But how do you know its that same person, or are you just assuming? What prove do you have that they are the same poster?

Cardew

janninew wrote: »

But how do you know its that same person, or are you just assuming? What prove do you have that they are the same poster?

None at all!

The four posters couldn't possibly be the same person.

Nobody would dream of coming on this thread with different personalities to praise UW.

There! Are you happy?

janninew

Cardew wrote: »

None at all!

The four posters couldn't possibly be the same person.

Nobody would dream of coming on this thread with different personalities to praise UW.

There! Are you happy?

Very happy thanks. Its all well and good accusing somebody, but you do have to back it up!

Nobody would come on this thread with different personalities to slate UW, would they?!