Utility Warehouse (Telecom Plus) Discussion

Meeper

I give up. How can one person be so stubborn and so wrong so many times in such a short time period.

Perhaps if I word it differently.

There is a customer - he currently pays £120 per month for his services and shops in X, Y and Z stores. By switching his services to Utility Warehouse and using the cashback card in the same stores, changing none of his spending habits, he can reduce his monthly bill from £120 per month to £20 per month actually going out of his account.

BEFORE: £120 per month bills + £2000 per month shopping = £2120 per month spent
AFTER: £120 per month bills + £2000 per month shopping - £100 per month cashback card credit = £2020 per month spent

Question One: Without saying anything about cheaper energy elsewhere (because it is irrelevant) or keeping the cashback (you still haven't explained how this happens, by the way) - would you agree with my figures above?

Question Two: In establishing that the figures are accurate, please explain how it is in any way bad. Note here - just saying "because it is bad because you can get the energy cheaper elsewhere" is not a valid answer. Before he paid out £2120 per month, and after he paid out £2020 per month, saving £100 per month. Why is that wrong / bad / a con / etc etc?

Quentin

Meeper wrote: »

Without saying anything about cheaper energy elsewhere (because it is irrelevant) or keeping the cashback (you still haven't explained how this happens, by the way) ?.....

Why is it irrelevant that your customer could buy cheaper energy elsewhere. Surely that's the whole point!

I have explained how it happens, but you seem to be in denial, and are insisting it must all be used to buy expensive uw products!

If using your cashback card is important to your example, he could still earn his £100 cashback, but instead of buying your acknowledged expensive energy buy it elsewhere cheaper AND have the cashback paid out to himself to spend on what he likes!

Meeper

It is not possible to use the cashback card if you are not a customer for at least one service. It is not possible for the Cashback Card to be taken as a standalone product.

So, he can get his energy cheaper elsewhere at any given moment, sure. I don't deny that. Any UW distributor worth his salt actually includes that in the proposition to a new customer. At no point in time will UW be the cheapest provider in the market for energy, there is always someone cheaper. No dispute from me. I wonder though, if you take a snapshot of a 12-month period for the last 3 years, what is the situation then? Is the cheapest supplier now still the cheapest in 6 months? Or even 3? Do you need to change your supplier every few months just to get the cheapest cost? Now who is a busy fool? Or, alternatively, could he get his energy from a provider who will give a card generating cashback against their services?

Using UW energy and UW cashback card, he can pay £20 per month instead of £120 per month. Actual cash going out of the bank. How else can he do that?

Hint: he can't - there is no provider or group of providers who can do all 4 services for £20 per month, regardless of consumption, tariffs, unit costs, or anything else.

blunty_2

hi i dont get it where else can you get all four utililties from for under £20 a month i cant find any products any where!:rotfl:

billsavings

Meeper wrote: »

It is not possible to use the cashback card if you are not a customer for at least one service. It is not possible for the Cashback Card to be taken as a standalone product.

Did anyone suggest it was possible to do so. ?

What the customer can do is instead of taking all of UW expensive services. They can choose one service together with the cashback card and pay for that service out of the cashback ,and have the remainder of the cashback paid to them. Which they can use to set off against their cheaper bills with other suppliers.

Thats Moneysaving.;)

Quentin

blunty wrote: »

hi i dont get it where else can you get all four utililties from for under £20 a month i cant find any products any where!:rotfl:

Yes its incredible!

And you reps are wrong to keep on suggesting a £120 bill can somehow only really be less than £20.

Only the gullible fall for it. Happily for you reps, there seem around 9 gullibles for each of you!

bendtoy_2

blunty wrote: »

hi i dont get it where else can you get all four utililties from for under £20 a month i cant find any products any where!:rotfl:

Me thinks you dont want to get it.:D

Your not getting the Utilities for under £20 are you . Your paying top wack and using your cashback to reduce your bill. When you could pay less and allocate the cashback yourself thus saving more money.

Cardew

blunty wrote: »

hi i dont get it where else can you get all four utililties from for under £20 a month i cant find any products any where!:rotfl:

UW will be just perfect for you Blunty!

You will also(for a fee) be able to become a UW Independant Distributer and make loads of money selling to other people.

Bet you hadn't thought about that way of making money;)

Meeper

I see. Is the current cheapest provider going to be the cheapest in 3 months, perhaps? Or will they have fluctuated their prices around and increased their tariffs? Will there be someone cheaper in a few months time? Should they switch again? And again in a few months, then again, perhaps 4-5 times a year?

Or, could they go with UW and have a provider who will have a standard tariff with no confusing and complicated different rates for the first x kWh, different rate for the next y amount, and so on. A provider who keeps their rates constant instead of jumping around all over the place so that they are, in fact, one of the cheapest over a full 12-month period for the last few years when you take the whole year into account. A provider who can put all services on one bill for simplicity and ease of use. A provider with uk-based call centres and customer services. A provider with 5* ratings for customer service and value for money from the Which survey into Energy in 2009 and with several Best-Buy awards from the UK's leading independent consumer-protection publication.

But you're quite right, they could take one service, generate their cashback and receive the credit back every month, shop around every month to ensure that they have the absolute best price that month, deal with a call centre in Mumbai who can't understand your requirements, process the changeover in 30 days by which time the new provider has put their rates up, E.On has put theirs down a little so the switch starts again! Fabulous plan!

Get real.

Quentin

You knew all along the cashback didn't have to go to the expensive uw, yet kept up your charade of insisting it had to.

We aren't so gullible!

This is a money saving website!