Utility Warehouse (Telecom Plus) Discussion

bendtoy_2

Meeper wrote: »

Otherwise, please extricate yourselves from your high horses, click on the little red X in the top right hand corner of your screens and don't bother typing anything more.

Some of these UW distributors really take the biscuit,they must be desperate

Just in the last couple of weeks we have had the down right discourteous,two pretending to be customers,one encouraging people to pm him and being two faced,one annoying his neighbours,and one despicably mailing a greiving family.

Luckily their are still a couple of decent one still contributing.:D

Cardew

Meeper wrote: »

But you're quite right, they could take one service, generate their cashback and receive the credit back every month,

Now that wasn't too difficult to admit was it?

The most important issue is that UW are always just about the most expensive provider of gas and electricity in UK and always just about bottom of the price lists on every Comparison website. - including the WHICH comparison website.

So no need to change as regardless of what tariff/company from the BIG 6 they choose, they will almost always pay a lot less than UW. In fact the average customer will pay £hundreds more with UW than the cheapest tariff.

With 30,000+ UW salesmen like yourself, any WHICH readers survey is devalued and even WHICH commented how expensive UW were for gas and electricity.

SwanJon

Meeper wrote: »

So, he can get his energy cheaper elsewhere at any given moment, sure. I don't deny that.

Wunderbar.

Meeper wrote: »

At no point in time will UW be the cheapest provider in the market for energy, there is always someone cheaper. No dispute from me. I wonder though, if you take a snapshot of a 12-month period for the last 3 years, what is the situation then? Is the cheapest supplier now still the cheapest in 6 months? Or even 3? Do you need to change your supplier every few months just to get the cheapest cost?

Try changing the word cheapest for 'cheaper than UW'? How does that look now?


It seems to be a consistent UW ID tactic to have this rant against the 'cheapest supplier' always changing, while happily ignoring that the cheapest supplier from 3/6/9/12 months ago is still cheaper than UW.

Also the false analogy that because something is no longer the cheapest, the price must have gone up. The real option (that the price of something else has gone down) doesn't appeal to them. We've even had an ID convinced that all other suppliers increase their prices after a few months.

I thought that UW have changed their 'training' practices so that untrained UW IDs could no longer claim their commission. That leaves the scary option that we have the trained ones on here :eek:

blunty_2

Cardew wrote: »

UW will be just perfect for you Blunty!

You will also(for a fee) be able to become a UW Independant Distributer and make loads of money selling to other people.

Bet you hadn't thought about that way of making money;)

As most of you people here keep saying this is a money making website not earning money site wheres my apology you are very rude and it would seem you have a one track mind i see. good job i did not leave uw for npower deal last week as adviced would of been stuck in contract and there no longer cheapest. i wonder over the last say three years who has been consistantly the cheaper supplier would be a good experiament answers on a post card please would be nice for a straight answer how many people here are customers YES CARDEW MY ENGLISH IS BAD JUST LOOKING BACK ON YOUR POSTS TO SEE IF ITS NEW PEOPLE ON HERE THAT YOU ARE RUDE TO OR JUST EVERYONE WHO IS YOUR SUPPLIER FOR YOU HOUSEHOLD BILLS AND HOW MUCH DO YOU PAY EACH MONTH COS I WONT TO SAVE AS MUCH AS POSSIBLE AS MUCH AS YOU ! COME ON LET US KNOW THEN I MAY HAVE A LOOK AND I MIGHT SWITCH PEACE!:T

SwanJon

blunty wrote: »

good job i did not leave uw for npower deal last week as adviced would of been stuck in contract and there no longer cheapest.

Yes, but it is still the same price it was last week - it is still the same amount cheaper than UW.

blunty wrote: »

i wonder over the last say three years who has been consistantly the cheaper supplier would be a good experiament

Agreed. We have a few posters on here who, like me, Mike & co work for energy suppliers. I'm sure we could each access historical prices for our employer.
Anyone want to pick a region and a consumption amount? (Please no Vinny-esque extremes. Something normal).

14wrence

I don't want to get to dragged down in this discussion.. However i am sure there are plenty of other cash back cards, and if you were a disiplined card user, you could earn a similar amount of cash back... (doesn't amex?) and there is no monthly fee for their card.

Also in meepers example, I am not being pedantic but I think your example was quite bad, and for a start how come someone who hardly spends anything in the first place on utilities, can manage to spend a massive £2000 a month on groceries???? Let's be fair, no-one does that and can get a bill to £20 - I know it was perhaps only an example, but all in all, it was a very bad one, and typical of UW salesman, to go to them sort of extremes..

Do UW Salesmen also ever mention all the club fee's for everything, think this all adds up over the year.

Lastly Bunty, why does your English flick from bad to perfect depending whether you are on the defence or the offence? and if you are not a UW salesperson, why get so passionate?

Meeper

Every business goes through three stages. Ridicule and derision, grudging acceptance, then widespread acclaim. Happened with the internet, happens with every new idea all through history. UW's business model is innovative and different, which makes it unusual, which makes it the target of the initial ridicule and derision. I can point you towards hundreds and thousands of complaints made on the internet about British Gas, NPower, E.On, and all of the other suppliers. Just like I can find many complaints about UW. I can also find many plaudits around how their services have benefitted their customers. Is there some possible better option? Probably. But that is down to the individual. If I want to buy a newspaper I can buy either the Daily Mail or the Daily Express for the same price. Some people would say "OMG!! Don't buy the Daily Mail, it's full of right-wing propaganda and lies!" and another group of people would say "OMG!! Don't buy the Daily Express, it's full of left-wing propaganda and lies!". On this very forum there are dozens and dozens of threads about mis-selling, hardline tactics, unethical sales techniques. There are thousands of UW distributors across the UK. Are all of them honest and give all of the relevant information about everything, every time? I'd like to think so, but realistically, of course not. There are some bad apples in every business. Personally, I give my customers all of the information relevant to their services in advance of them signing the application and they are fully aware of the costs and charges involved. Does everyone do that? I don't know, I don't monitor every distributor. What I can say is that there is plenty of training provided in which all of the relevant quotations are given and regulatory scripting and compliance adhered to. Distributors who are found to not be compliant in their processes are found and dealt with. I have seen distributors dismissed from their positions and lose all of their customers and commissions because of failing to adhere to company standards.

I don't understand where all of the vitriol and bile against UW comes from, to be honest. Personally, for the clients I have signed up, I have shown them a way to reduce their monthly expenses. Are there alternatives? Sure there are. Just like I could buy the Daily Mail or the Daily Express, or The Sun or the Times. Lots of choices. Is it incumbent upon a distributor of one company's services to make absolutely sure that there are no other products that could potentially save an individual *more* money on the market? Of course not. No more so than a rep calling from British Gas or E.On will tell you that they could save you money with their product, but you could actually save more by switching to EDF, for example. It's ridiculous. I help people reduce their bills. I have not had a single complaint from a customer yet, and I have not had a single customer leave UW after seeing the benefits of how it can help them.

You expect UW distributors to point out to customers that they could get their services cheaper with Company X or Company Y, which is unrealistic. We are agents of an organisation and distribute their products. We're not going to say "We can save you money, but if you do this with someone else you could potentially save more". That's not realistic. We help people to pay less, not necessarily the least. That is a key difference. As has already been covered, if someone wants to pay the least, they would need to switch their services every 2-3 months to get the best deals possible at all times, which is also not realistic. We offer a simple alternative which assists people in saving money and reducing their outgoings.

Are we the cheapest for everything? No. Have all of my customers benefitted from lower monthly bills as a result of having spoken to me? Yes. Is that good enough? It is for me, whether it is for you is only for you to decide.

The mind of the closed-minded is like the pupil of the eye. The more light you shine on it, the more it contracts.

Hopefully I have conveyed my meaning well enough with this post, which will be my last on the subject. If people want to think badly about me or UW, that's fine. I am comfortable in the knowledge that my customers are paying less than they were before and I have helped them. That's a nice feeling for me, and nothing that anyone can say on this forum can dispute that fact.

Let the flames commence.

Meeper
-- A Utility Warehouse Distributor who helps people save money

Plushchris

Morning Carmine!

Meeper

Plushchris wrote: »

Morning Carmine!

Having skimmed through a couple of the UW threads already, I have come across that name before, however I can confirm that I have no idea who that individual is - it is certainly not me. I know I said that I wouldn't bother posting again, but I don't think it's appropriate to remain silent and allow people to be steered into thinking I am someone that I'm not.

My date of joining the forum is on the left, as you can see. I have not posted on this forum ever before under this or any other username.

Meeper
--who wrote a perfectly reasonable post, the message of which seems to have been totally missed by Plushchris who prefers to try to obfuscate and confuse matters

Quentin

Meeper wrote: »

Personally, I give my customers all of the information relevant to their services in advance of them signing the application

How many posts did you make here before eventually agreeing that the cashback from the risky card doesn't all have to go to the UW?

In fact you tried to get away with a downright lie:

Meeper wrote: »

There is no way he can keep that cashback and not pass it on to UW, because it is their cashback card which takes money off their bill.

Drawing teeth to get to the "truth" doesn't come into it! Or are you taught how to prey on your gullible friends/relatives (who wouldn't really expect that a "friend" would pull the wool over their eyes.