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Utility Warehouse (Telecom Plus) Discussion

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  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    :rotfl::rotfl:


    jk-rowling_8.jpg?w=300&h=369

    At least Harry Potter keeps the same name in all the books and doesn't use magic to change his name.

    So how many names have you used to promote UW and how many times have you been banned?
  • bendtoy_2
    bendtoy_2 Posts: 131 Forumite
    Haven't seen the Spanish teachers for a while :rotfl:

    So you havent been doing your UW training lately then.:D
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 28 October 2011 at 9:11AM
    Haven't seen the Spanish teachers for a while :rotfl:

    Presume you want to see the training video again. You a rep now?
    Take note of Gary's polite, yet assertive approach and the fact that there is very little detail in his presentation. Also note the way that Gary skillfuly deals with potential objections up front by using a number of third-party articles to identify customer benefits and to build the Company's credibility

    http://www.youtube.com/watch?v=IdZcBC0Kf9k
  • Quentin
    Quentin Posts: 40,405 Forumite
    Just wondering if Quentin still visits UW distributor's websites :-)


    Always worth comparing what the reps have to say elsewhere on the net with what they come here and tell us!


    eg: keggs (who we know has frequently spoken with forked tongue here when continually praising UW, yet vehemently criticising it elsewhere) joined in the recent flurry of praise for the service he gets whenever contacting UW, (and got a "thanks" from meeper (uw rep) for such a useful post), yet elsewhere he had this to say about the service he received when he contacted them with a problem over the price of electricity (and note how he refers to the infamous UW worthless guarantee too):

    keggs wrote:
    I received a ridiculous answer extolling the virtues of the so called guarantee. That's not a proper answer.
  • keggs
    keggs Posts: 1,037 Forumite
    What gets said behind closed doors (that you sneak behind) and in public can be totally different. Dare say you discuss things about your friends (?) in private that you would never say to their face. Things are discussed in my company that we would never say to our customers. Sometimes we are unhappy with our own performance, but would never jeapordise our market position by going public. Surely you aren't naive enough to believe otherwise?

    Exactly upto. Since then, my belief in the company has shot back up again. Yes, I freely admit (as others did at the time) of some problems I had with UW. But that's completely dissipated now. I am more comfortable with UW now than I have ever been.

    What Quentin did was immoral. he had no right whatsoever to visit a site that is closed to UW distributors and start revealing information discussed in its forums. He has never apologised for his / her stalking behaviour in just the same way as he has never apologised to Nigewick.

    To use an old fashioned word to describe this individual - he's a cad of the first order.
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 28 October 2011 at 10:56AM
    keggs wrote: »
    ...... just the same way as he has never apologised to Nigewick.

    To use an old fashioned word to describe this individual - he's a cad of the first order.

    What apology do you deserve from me? (We see you have yet to apologise for the misleading post (which MSE have now deleted) you made this week wrongly telling us of an unbelievable increase in your customer base - it was unbelievable because all the figures you quoted were made up it seemed!)

    And what apology does Nigewick deserve from me?

    When he was a UW rep, he was also happy to come here and tell us how good he found the customer service to be at UW, when elsewhere on the net he was found discussing it as being at times "atrocious"!

    And again, you cannot post without resorting to personal abuse!

    (And it was your supporter upto who yesterday brought up the topic of uw training videos (spanish teachers), and today uw reps posts elsewhere on the net, yet now seems upset to get replies - or is he just continuing his self proclaimed WUM activity in this thread?)
  • One thing I will say about Quentin - he just doesn't give up, even when faced with overwhelming, humiliating and crushing defeat. It can't be easy seeing the object of his unbridled hatred becoming one of the real stand out stars of the stock market in the years since he packed in being a distributor and decided to vent his frustration at his own failure on the company. I think Iain Dowie described it best - he's got bouncebackability.
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    One thing I will say about Quentin - he just doesn't give up, even when faced with overwhelming, humiliating and crushing defeat. It can't be easy seeing the object of his unbridled hatred becoming one of the real stand out stars of the stock market in the years since he packed in being a distributor and decided to vent his frustration at his own failure on the company. I think Iain Dowie described it best - he's got bouncebackability.

    At least he uses the same name to post, and hasn't been banned!
  • Quentin
    Quentin Posts: 40,405 Forumite
    I have never had any connection whatsoever with UW.

    But Carmine/MBS/etc knows that. We know that he was mentioned (as "Carmine") on th UW reps forum when they were asked not to post here, but leave it to Carmine who does a "good job".

    (And of course has been caught out doing this support job all over the net.)
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    You contradict yourself in the same post. if you have no connection, why do you visit UW distributor only forums, and how do you have access to them?

    And you accuse Quentin of being naive!
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