HTC Desire Vodafone 500mb Fair Usage Policy

Tony5101

I wonder if MSE Martin would take this up on everyone's behalf? Surely it's worth a mention on his programmes?

elfen

So I'm going to get charged for using my phone's features that I don't know how to switch off.....thanks a bunch Vodafone....

arc

nice one vodafone... been a customer for around 3 years now - am now seeking to terminate my contract as it is not fit my useage patterns, and off to T mobile (who still have a 3gb limit)

waltsalt

The story is on coolsmartphone.com. That's a good start for a bit of publicity.

MissKeith

Good grief, what a nightmare. I sell Vodafone through CPW and we were told it's a hard cap, god knows why there's so much confusion from Voda staff. I will definitely be keeping my eye on this thread.

jimbo372

There are quite a few articles now:

I cant list the urls here as I am new but just type Vodafone 500mb into google and click "news" and I think there are 14 articles.

RevTheory

MissKeith wrote: »

Good grief, what a nightmare. I sell Vodafone through CPW and we were told it's a hard cap, god knows why there's so much confusion from Voda staff. I will definitely be keeping my eye on this thread.

this is very confusing... as same with you i work for CPW but we are told is soft cap with the FUP

arc

MissKeith wrote: »

Good grief, what a nightmare. I sell Vodafone through CPW and we were told it's a hard cap, god knows why there's so much confusion from Voda staff. I will definitely be keeping my eye on this thread.

because it never used to be a hard cap, as i said - i've been a customer for years and have always been told it's just FUP and breaching it will result in a message off them saying "oi!"

TheLibertine

Posted Today, 03:48 PM
jimbo372, on 07 May 2010 - 03:43 PM, said:
...and PcPro http://www.pcpro.co....undle-data-fees

and Broadband Genie http://www.broadband...bundle-data-use

and Thinkq http://www.thinq.co....bandwidth-hogs/

and HTCPedia http://htcpedia.com/...page=1&p_page=1

and Fonehome http://www.fonehome....dle-allowances/

and Recombu http://recombu.com/n...-is_M11693.html

ElectricPig http://www.electricp...ause-web-worry/

Electronista http://www.electroni...phone.data.use/

Reghardware http://www.reghardwa...bundle_charges/



Well I hope it's worth it Vodafone...interestingly they had time to give this official message to the Recombo website

In June we'll be introducing a free text service to tell our contract customers when they're approaching the upper limit of their data bundle. We'll send them a text before they reach the limit and tell them how much it will cost them to use more data. Customers can then make a decision on whether to continue, or limit their use, giving them total control of their spend.

Handheld bundles range between 500MB and 1GB. 500MB means you can read and reply to 10,000 emails, download 24 Google maps and read 8,000 BBC News stories. Today, a tiny fraction of our customers use their full allowance. If customers do find that they’re approaching the end of their bundle the costs are as follows:

TheLibertine

And it still doesn't clarify if pay monthly customers with unlimited internet have 'no handheld data bundle' or a 'handheld data bundle'!

What charges do pay monthly customers with unlimited internet face of these two options???