specialist team for tax credits renewal (merged)

H_Cat

do u live wiv a partner hun or are u single just tryin to think 4 u ??

On my own with 2 children

H_Cat

No, not received final award notice, only a provisional one.

forgotten_2

how is the name on the bottom ov ur letter is it paul gerrard ??

bubbles12345

How long ago did you renew?

H_Cat

bubbles12345 wrote: »

How long ago did you renew?

I renewed about a month ago. The name at the bottom of the letter is paul gerrard. the first letter was simply from the renewals advisor in Preston ( I ignored this and rang the main tc number to renew which I thought had gone through). the second letter was from B & C Compliance Opertions in tyne & wear, although still signed from specialist renewals team. I have given all the correct information when I rang originally. It was only because the main number had my previous years income that I decided to ring them (AGAIN!) that they said there was a letter in the post and I should wait for that. I am extremely worried to say the least!!

sorryitsme

What does the B and C stand for? How far back do they need the bills to go back? Please try not to worry too much, other people have been asked for more info too so you are not alone.:)

lasshavinfun

H_Cat wrote: »

Hi, I am new to this site and apologise beforehand if I have posted incorrectly! I received a letter a couple of weeks ago from the renewals team but chose to ignore it and renew over the phone which seemed to go OK. I then received another letter today from a different department of the renewals team wanting ... wait for it ..... P60, Childcare receipts, rental agreement on house, council tax bill, bank statements, gas, electric, water and telephone bills and names of all other adults at my address. I have been claiming tax credits for years and have never had to provide this info before. I have always told them if I have a change in circumstances. I have no idea why they would need this information. Any help would be much appreciated. thank you.

Hmmm and why do they need to know how much your bloody gas bill is? Very strange indeed I aint heard anyone who had to send that much info.
childcare bills, p60 and wageslips is the most I have heard of.

Witter

I rang main helpline to renew as the specialist was constantly engaged but they was unable to process it due to specialist letter so i finaly got through to specialist team and spoke to a really nasty lady anyway she went through every detail on my claim and had remarks for everything i told her. It was like a police interview. I got an extra payment so thought everything was ok Then a week later got a letter asking for more info. They want me to send childcare contract and receipts showing what i have paid for full year, wage slips for the last full tax year and p60. Its getting to much all this worrying for people, they could of said last time we renewed to keep all our receipts and wage slips then there wouldnt be a problem with sending them

H_Cat

lasshavinfun wrote: »

Hmmm and why do they need to know how much your bloody gas bill is? Very strange indeed I aint heard anyone who had to send that much info.
childcare bills, p60 and wageslips is the most I have heard of.

I know, bizarre isn't it! I have to go back a full year. that's a lot of paperwork to send back if you ask me. I am not trying to hide anything from them but I am sure they think I am pulling a fast one :O) they have given me until the 7 June to provide the info, luckily I am pretty organised and have most of it to hand. What I don't understand is what my utilities have to do with tax credits. they are all in my name and I have no joint accounts with anyone else! Will keep you all posted of the outcome.

sorryitsme

what if your gas and electrics on a meter, how you supposed produce bills?