specialist team for tax credits renewal (merged)

Keira.Aaron

Hhogar had u received your final notification for last tax year?

mumof2girls_2

I called the Specialist Team last Monday-and to my surprise after trawling through this thread on a daily basis, the lady was so nice and friendly, It make so much difference and puts you at ease.

I underestimated my income by 1.5k, and asked her a few questions regarding this-like will my payments drastically change etc, and she was very reassuring!

Anyway I have childcare costs of £820 per month for 2 children in only half the week-so very high, I was waiting on a wee brown letter for proof etc, which isn't a problem, as they attend Careshare which is the biggest chain of nurseries in Scotland.

Anyway postie arrived yesterday-2 brown enevelopes-I was like what now? But it was my Final Award for 09-10 and new award for 10-11! Thats what I call good service!

I want to take this opportunity to thank Tax Credit Credit Help for all his info etc throughout this thread, and I believe it is NOT an investigation, just an exercise for those with high claims, but obviously if there was any discrepancies this would be looked into.

good luck everyone-now I can finally sleep at night!:T

MummyOfTwo

has anyone been waiting ages for their renewal to be finalised?

hhoggar

what happened is I had a baby last year, and changed child care.. I didnt call tco to change details and just prosumed that she was registered.. My boys had been going to after school club and school have neve given me any receipts so will have to go into the office and query them.. I have only had my provisional.. Dont know if to go down to tax office or call specialist team... Am now going to have a huge overpayment.. Am so scared and worried.. why things always happen to me..

sburns0000

MummyOfTwo wrote: »

has anyone been waiting ages for their renewal to be finalised?

Yes I have been waiting since middle of April, I have sent p60 ad childcare letter off and I keep ringing them but they say they not received them yet I am fed up with waiting, just wish it would be finalised to stop the worry of it all.

MummyOfTwo

sburns0000 wrote: »

Yes I have been waiting since middle of April, I have sent p60 ad childcare letter off and I keep ringing them but they say they not received them yet I am fed up with waiting, just wish it would be finalised to stop the worry of it all.

im pretty sure they will owe me a few hundred and i quite want it!

nottslass_2

hhoggar wrote: »

what happened is I had a baby last year, and changed child care.. I didnt call tco to change details and just prosumed that she was registered.. My boys had been going to after school club and school have neve given me any receipts so will have to go into the office and query them.. I have only had my provisional.. Dont know if to go down to tax office or call specialist team... Am now going to have a huge overpayment.. Am so scared and worried.. why things always happen to me..

Why on earth did you leave your child with someone without checking they are registered ? Have you reported this person to ofstead ?

Deepmistrust

hhoggar wrote: »

what happened is I had a baby last year, and changed child care.. I didnt call tco to change details and just prosumed that she was registered.. My boys had been going to after school club and school have neve given me any receipts so will have to go into the office and query them.. I have only had my provisional.. Dont know if to go down to tax office or call specialist team... Am now going to have a huge overpayment.. Am so scared and worried.. why things always happen to me..

Did you ask for her registration details?

There are reasons that childcare providers have to be registered, in order to protect children. In all honesty, if you've not checked the registration details (never mind CRB status) of someone who you are handing your baby over to every day, then frankly, not only have you been overpaid, you've also failed your child, by not ensuring they are cared for by suitably qualified, registered and CRB checked individuals.

sburns0000

MummyOfTwo wrote: »

im pretty sure they will owe me a few hundred and i quite want it!

Have you rang them asking what's happening, how long has it been, I just rang and spoke to a nice guy and he said they have now got my p60 and the person is on holiday that is sorting mine out so it won't be done till Monday or tuesday, let's hope yours is sorted soon, I would ring them if I was you, put your mind to rest

Numptytoes

Confused.com! After reading this post I assumed I would be asked for documents as proof of my claim. I sent my renewal form off. I have had no postal communication or telephone communication from Tax Credits but today have had two payments in my bank that are pretty random. Will I definitely be asked for documentation? And if so why the heck would they pay out money to me before receiving said documentation!!