Sky HD OFFER , FREE IPOD

PNPSUKNET

we didnt take the hd pack, not really that much in it for the extra £10 a month

chanz4

shame sky didnt have a board person on here

chanz4

Just an update, sky have agreed what was promised so Im happy shame didnt do it from the start. However virgin are giving £160 cash back via quidco

robert_roi

Got another email from Sky customer services stating that i`ll be receiving an Ipod and M&S voucher.

And got reply from [FONT=&quot]MoneySavingExpert.com itself:

[/FONT] [FONT=&quot]"[FONT=&quot]Due to a 'checkout error', when we first mentioned this deal last week Sky mistakenly charged some customers £49 for their HD boxes if they didn't take its HD pack . It promises to refund those affected in due course; if you think you were affected and haven't had a refund, call Sky on 08442 411 818."[/FONT][/FONT]


Happy days! :T
[FONT=&quot][/FONT][FONT=&quot][/FONT]
[FONT=&quot][/FONT]

bankersnight

I wish they would offer these deals to old customers. Its unfair.

I feel like moving and rejoining sometimes!

PNPSUKNET

cancel then rejoin after a month

Lorrie

Hi

I ordered this service and registered on the correct screen displaying the free IPOD etc in a banner at the top of the Sky registration page.

I contacted Sky and asked about my IPOD. And this is what I received in return.

Thank you for contacting Sky Help Centre.

In regards to your email I have checked this again for you and this offer is for an existing customer introducing a new friend to sky for the first time. the online offer for a new customer signing up to sky is £25 M&S vouchers

I hope this information has helped with your enquiry. If you require any further assistance, you can respond to my email. You can also contact our customer service team on 08442 41 41 41, where one of our advisors will be happy to help.

Has anyone had a similar problem?

I don't suppose anyone printed the screenshot of the registraion screen did they?

casualsurfer

I also received the same exact response, even though when I placed the order, the Sky web page was clearly showing the iPod and M & S £25 voucher option. I saved the web page which shows the offer and sent it to them. And this is what they have responded with :

"Thank you for your email about the online offer could you send all information of whom you introduced to sky to be eligable for this offer?
I hope this helps with your enquiry.
Kind regards
Adam
Sky Help Centre"

Can anyone who has managed to receive the iPod offer, please let me know whether you are a new customer and whether did you have to introduced by someone to Sky ?


Thanks, Much appreciated.

Lorrie wrote: »

Hi

I ordered this service and registered on the correct screen displaying the free IPOD etc in a banner at the top of the Sky registration page.

I contacted Sky and asked about my IPOD. And this is what I received in return.

Thank you for contacting Sky Help Centre.

In regards to your email I have checked this again for you and this offer is for an existing customer introducing a new friend to sky for the first time. the online offer for a new customer signing up to sky is £25 M&S vouchers

I hope this information has helped with your enquiry. If you require any further assistance, you can respond to my email. You can also contact our customer service team on 08442 41 41 41, where one of our advisors will be happy to help.

Has anyone had a similar problem?

I don't suppose anyone printed the screenshot of the registraion screen did they?

dazzer68

I was a new sky customer when I took out sky two weeks ago
I emailed sky to confirm I had the iPod, they sent back an auto
generated response so I returned itsaying that wasn't what I asked
I had a more personnalised response confirming I will recieved it in 30
days. Also on the offer from martin lewis referaal was a months free trial
to sky world , which I have since been offered and have taken up. I haven't
recieved the iPod or m&s voucher yet , but I will ring tomorrow to confirm!
Perhaps we need to get martin lewis in on this to see what's going on
how do we get hold of him?

kaj70

I'm on the phone to them now!!
They are saying that the voucher will be sent out after they receive payment of the first bill.
now the man is saying that he doesn't see any offers linked to my account - im going to scream.. I have now been on hold for 3 minutes.

ok, I said that if i am not getting the ipod then i want to cancel my sky subscription and so they have just given me complete sky world for half price for 6 months, including HD.
but they still cant find the ipod offer, I have to wait until I have paid my first bill to find out if I am eligible. I don't think that is good enough so I will be ringing up in a couple of days to complain some more.