TalkTalk Broadband (The Bad!!) (merged threads)

t8769

Its slow... I mean really slow.. I mean to quote Blackadder, an Asthamic Ant caryring really heavy shopping, would be faster.

Sure its free but be warned...



P.S. Avoid PlusNet like the plague.

Old_Gold

t8769 wrote:

Its slow... I mean really slow.. I mean to quote Blackadder, an Asthamic Ant caryring really heavy shopping, would be faster.

Sure its free but be warned...



P.S. Avoid PlusNet like the plague.

Just about sums up Charles Dunstone's ability to act upon his promises aswell.

spinybif_2

I was with euro1net when they went under and got my money back from Morgan stanley for the 2 year contract. I arranged the move to Talk talk and was given a connection dte of 10 October - all credit to them it went live on 26th September.

However be aware that if you don't take the talktalk modem (I already had one from euro1net) setting up is no fun. Just taken me three hours of banging head against wall & I thought I was reasonably capable. On the good side however euro1net could only give me 1/2 meg, talktalk have given me 1.1 mbps and it flies.

Perhaps by tomorrow if the serviced fails i will curse all and sundry but so far am very impressed

Aldridge_Andy

Talk Talk 2.2Mbps for me - and service no worse than Orange.

Some sites are slow, but others fine, so it must be the sites rather than the service in my experience.

I've so far set up with an ex-wanadoo Speedtouch Modem, and a Buffalo ASDL Modem Router. The setting are no different to the majority of UK Service Providers, and most devices have these setting as standard.

georgy9

i know you all know this anyway, but they will not connect me, phone me back or pick up the phone!!!
i did manage to get through to them a couple of times, both of which couldnt resolve the issue and promised to get their 2nd line support team to phone which they never do!!! ive found teh mangin directors email address (from a few websites dedicated to how crap talk talk are!). can i say that im looking to take them to small claims court for the inconveience? or will they just laugh at teh suggestion? its been 6 months now with no connection!!!!
they are a joke!!!!!

mobilegossip

Their is thread here dedicated to this sort of thing.

http://forums.moneysavingexpert.com/showthread.html?t=233912&page=5

C_Ronaldo

did you watch watchdog last night, it was about TT,

Marky_Mark_5

Well, it's taken nearly 7 months and a LOT of trouble, but last night I was able to go home and log-on using my Talk Talk credentials, and all is well. :j

Connection was fast (much faster than my previous ISP) and I experienced no drop-off at all - although I was using my own wireless ADSL router (not Talk Talk's own).

Best of all, thanks to all my moaning, I've had my setup fee refunded and a £30 credit applied to my account. Result!

gibby

I need to know how to get out off the talk talk contract

I ahve had problems and phoning, emailing and writing have been a waste of time

firstly the adsl is just like dial up, the 1mb connection is far slower than the original v21 adsl i had.
I was promised 2mb min but its never happned
the connection often is there but not working and I have to reset the router several times a days as it does something to stop any web pages being displyed.

I ahve also been charged for calls that were not displayed on the bill but they deny the problem and refuse to discuss it

the modem and filters never arrived

but the most annoying thing is calling them for help, stuck ina BT like queue to be disconnected when i get through to staff

I have to change providers before I stress myself out

any ideas???

G

SuperPinkTed

Get another BT line installed. Costs £125 ut i think its worth it. Theres no hassle getting the MAC and you dont have to ring those imbeciles again. Get another line and wait for Cowbag !!!!!house to go under.