Avoid Tesco Diesel

gravitytolls

Seem to be rather a lot of newer posters complaining about tesco fuel.

System

And they will tell you where to go if you approach them with that attitude.

Ultrasonic

vax2002 wrote: »

Steps to take
Write and DEMAND the cctv of your purchase under data protection, do not ask or request DEMAND.
State you require the full view of the entire station.

Out of interest, what is it that you want to see on this video?

rpg7 - do you have the receipt from your purchase? That could probably confirm if you bought diesel or petrol. Of course Tesco could still argue that you bought petrol somewhere else by mistake.

vax2002

!!!!!! wrote: »

And they will tell you where to go if you approach them with that attitude.

Thats the point, they are not going to admit it, so give them enough rope...

wealdroam

rpg7 wrote: »

Just to say...
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rpg7

Yes I have faxed them my last 3 fuel receipts 99.00 each all from the same garage roughly 2 weeks apart and the last 2 are from the same pre pay pump, paid for with a tesco credit card, the garage report and a summary of what happened together with the fuel analysis on the 3rd fill the vehicle died ½ mile from the filling station all receipts state Diesel.
all the above sent on friday after the WE CANT HELP LETTER

gilbert_and_sullivan

Did you contact the Chronicle and Echo?

More likely to find any others with similar symptoms or locall workshops via the local paper.

EDIT....within a few seconds of starting to fill either of my cars, one petrol one Diesel, i can smell the fuel going in, did you not smell petrol as you filled?

rpg7

its not neat petrol that went in, it its contaminated diesel. AA man said he thought he could smell petrol but its diesel that was drained out, My van's in Renault now waiting for a go ahead on a £3000.00 repair,
Thanks for the C&E idea,

andygb

!!!!!! wrote: »

And they will tell you where to go if you approach them with that attitude.

Unfortunately the big supermarkets will try to walk all over you if you are polite, so I would second doing things by the book, because it is not "attitude", it simply shows that you will not be messed around.

colino

I'm sorry that you had this problem, but why wasn't the road blocked with other cars stuttering to a halt? Definitely be assertive with the supermarkets HQ, but you need both an expert opinion on what was in the tank and a mass of similarly affected customers before you'll get anywhere.