Wanadoo/Orange to offer Free? Broadband. (merged)

credit-card-tart

What about NTLTelewest who bought Virgin Mobile. Digital TV, phone, broadband and mobile contract, and they claim 1 will be free in the future!

Ritey_2

All very well Orange offering FREE broadband, but if its just Wanadoo rebranded, I for one won't be touching it with a barge pole. Wanadoo have USELESS customer service, they cannot get billing right and as for the technical "support" - non existantant! Well need I go on.

You have been warned - sign up at your peril.

phil7445

I have been with Orange for years and am very happy with them. My current tariff is £30 a month with 200 minutes and 500 texts, plus I got a Sony Ericsson W800i Walkman phone which is very good.

My ISP is Tiscali and I pay £14.99 a month. Their customer service is pretty rubbish to be honest. I recently had a problem, it was at their end, they insisted I should buy a new phone cable. I did some tests, plug my laptop into main phone socket etc etc and they eventually relented.

I think everyone has or hears horror stories from every company to be honest.

So being a good money saver I will go for it and save £14.99 a month.

2gb download a month is plenty for the average user who is just web surfing, emailing, and a bit of downloading. Reading the small print Orange won't cut you off if you go over it, but if you repeatedly do then they will ask you to upgrade.

The only snag in my opinion is it is an 18 month contract and I do like to get a new mobile every 12 months! ;-)

mobile-bits

pricefighter wrote:

Details of the new offer can be found here for those who might be interested.

http://freebb.orange.co.uk/offerinfo/default.htm

To get it you must spend at least £30 a month line rental on an Orange Mobile.

There is no connection fee, but you still need to spend approx £11 a month for landline rental. There's a 2 gig a month cap for the service and your are tied into an 18 month contract.

The offer comes with a wireless router and Orange's E&W VoIP package. For an extra £6 a month, customers can sign up to the new Orange Anytime package which gives them free calls to UK landlines.

Its free calls to Landlines and Orange mobiles at ANY time

Robert

mobile-bits

reehsetin wrote:

and for an extra £10 can get the broadband max which has a higher useage limit, 20gb i think

It's unlimited subject to fair usage, which is pretty leniant

Robert

mobile-bits

lucidamike wrote:

Does anyone know if you have to buy the phone direct from Orange ? or can you get an 18mth new contract on cash back to that you end up with much cheaper or free mobile with free broadband ?

You don't have to get the phone direct from Orange, after taking out the contract phone Orange and they extend the contract for the same period from you taking up the offer, so it could simply be the next day, whether it would effect any cashback offered by a third party company may be best clarifying with the company first.

Robert

mobile-bits

mrJ wrote:

i thought orange tied you in for 2 years in order to get free broadband..... but you'll probably have to go direct

New customers is 18 months, upgrades between 12-24 months depending on at what time and what options you require, it is all on the Orange site.

http://freebb.orange.co.uk/offerinfo/

Robert

mobile-bits

sockospice wrote:

I wonder if you could do this in conjunction with one of the cashback offers for mobile phone rental? Could work out quite cheap if you managed that!

You can, but check with cashback company first that it won't effect this.

Robert

mobile-bits

russimp wrote:

I'd be careful before signing up with orange... thier whole infrastructure for broadband will have been taken over from wanadoo. They're customer service leaves a lot to be desired.

When you take Broadband and Mobile from Orange you are then a converged customer and support is handled through a dedicated call centre handled by Orange

Robert

reehsetin

mobile-bits wrote:

It's unlimited subject to fair usage, which is pretty leniant

Robert

contradiction of terms, i dont think its leniant at all think its pretty useless - with me my mum and brother all with 2 comps each all using same line 20gb wouldnt suit - it would suit some people but i dont think its fair to say its unlimited when its way under what most companies offer on a normal package