Wanadoo/Orange to offer Free? Broadband. (merged)

lucidamike

Does anyone know if you have to buy the phone direct from Orange ? or can you get an 18mth new contract on cash back to that you end up with much cheaper or free mobile with free broadband ?

mrJ_5

i thought orange tied you in for 2 years in order to get free broadband..... but you'll probably have to go direct

sockospice

I wonder if you could do this in conjunction with one of the cashback offers for mobile phone rental? Could work out quite cheap if you managed that!

payless

looks like its direct... and if you are a existing orange customer they might class this an a change of contract - so my guess it could effect claiming cashbacks

spiller5

I think this offer is fantastic, spending £30 a month on a mobile is easy!! lots of people do it, why not do it with Orange! 200 minutes and 500 texts for £30 so I never spend any more (rarely anyway) was on the internet with Wanadoo so managed to change no problems at all, a fantastic offer

deedums

I'm also an existing Wanadoo customer (£27.99 broadband) and have an Orange PAYG phone. I've been thinking of switching to pay monthly. Could someone tell me if I don't use all the inclusive minutes/texts will they be carried over or do I lose them please?

Thanks

dee

russimp

I'd be careful before signing up with orange... thier whole infrastructure for broadband will have been taken over from wanadoo. They're customer service leaves a lot to be desired.

bev_b_4

I was paying £17.99 a month for 512kb capped limit and really angry when I found out my friend in the same village was getting a better conection with wanadoo for £14.99 a month so called them to ask about downgrading (512kb is the best I can get!) and all they could offer me was an 'upgrade' to the current £17.99 deal but not downgrade! I have spent the last month contemplating leaving them then got a card through my door about the free broadband with an orange contract of over £30 (which I already have and was a cash back internet deal) so have called them and it has extended my contract by 5 months (£150) but by my calculations I am still better off by over £65 for the 12 months I'm tied in (12 x £17.99 = £215.88).
I will be recommending this to people I know as you can get a 12 month cash back contract of £30/month and still qualify for the free broadband!

neuro

atlanticflyer wrote:

An extra £10 [for the unlimited (uncapped) ADSL]!! Ouch

The site talks about a slight additional charge, I didn't think it would be as much as that. Thats made my mind up. I don't think I will take them up on this offer and perhaps it's time to look for something different.

Since when was £10/mo for uncapped 2-8 meg ADSL a bad thing?

MIGHT55 wrote:

Bt 11.50
Plus 30.00 Orange
41.50 A Month

Not Much Of A Deal
Who About 521mb For 19.99 A Month Uncapped

Every UK ISP reselling BT's wholesale ADSL product (which means most UK ISPs) has to contend with a customer having to eat the BT line rental on top of the broadband service subscription. You're not really making much of a point by adding the line rental on top which you'd have to pay for virtually every other ADSL service in the country.

£42 a month for hundreds of mobile voice minutes, hundreds of text messages, a free handset and a basic broadband service which comes with a free wifi router sounds pretty good to me. Not 5 years ago, I was paying £45 excluding my BT line rental for always-on dialup at 56k (BT Surftime Anytime + Demon Premier Connect Plus). If I had gotten all of the above for the same price, I'd have been ecstatic.

payless wrote:

looks like its direct... and if you are a existing orange customer they might class this an a change of contract - so my guess it could effect claiming cashbacks

It is direct, and it is a new contract if you're an existing customer.

deedums wrote:

I'm also an existing Wanadoo customer (£27.99 broadband) and have an Orange PAYG phone. I've been thinking of switching to pay monthly. Could someone tell me if I don't use all the inclusive minutes/texts will they be carried over or do I lose them please?

Any inclusive minutes remaining are carried to the next contract month, but if they remain unused in the following month, you lose them. Note that when making calls covered by inclusive minutes, your current month's minutes get used first, then your rollover minutes.

Example:
In March, I get 200 minutes, I use 50.
In April, I get 200 minutes plus the 150 I didn't use from last month, so I have 350 in total. I use 150.
In May, I get 200 minutes plus the 50 I didn't use from last month, so I have 250 in total - I've lost the 150 rollover minutes I got from March. I use 240.
In June, I get 200 minutes and no rollover minutes, as the 10 I had left were from April.

Hope that's clear

russimp wrote:

I'd be careful before signing up with orange... thier whole infrastructure for broadband will have been taken over from wanadoo. They're customer service leaves a lot to be desired.

Actually, Wanadoo is still Wanadoo, just with a different name. Nothing's been taken over, no infrastructure has been changed; both Orange and Wanadoo UK are owned by France Telecom, who have simply rebranded their customer-facing businesses to the single Orange brand.

ash005

i have me & the mrs on a talkshare 2 hansets combined bill of £40 per month

also have wanadoo at £17.99 per month


talk talk isn't available in my area so

for me its a very good deal