Bank Charges Reclaiming Guide discussion

shelly1964

Hi, am going to make a claim with LloydsTSB for bank charges under the financial hardship route, does anyone know which is the best address to send the claim to. Thanks.

natweststaffmember

shelly1964 wrote: »

Hi, am going to make a claim with LloydsTSB for bank charges under the financial hardship route, does anyone know which is the best address to send the claim to. Thanks.

Andover Customer Service Recovery Centre,
Lloyds TSB,
Charlton Road,
Andover,
SP10 1RE

natweststaffmember

stressed2bits wrote: »

Do I need to write to my local branch of barclays to ask them for the charges back or to their main branch??

BARCLAYS BANK PLC
Retail Banking Customer Relations.
LEICESTER
LE87 2BB

ally1d

jivetalker wrote: »

Hi Forum ...some advice needed. I have an ongoing complaint re charges with RBS on which I have amended my complaint inline with the new arguments. Yesterday I received a letter through the post which is very long winded and attempts to bamboozle me with legal jargon. I expect its just a standard letter from RBS but any feedback?advice would be most welcome. Needless to say they are still saying the Supreme Court ruled that fairness does not apply to the Consumer Credit Act etc etc

Thanks in advance

i also recieved the same letter from natwest with a great amount of legal bamboozlement, what are you going to do next, i'm all in favour of taking next step to court or at least a darn good threatning letter to them, but think we should definatly get advice from great minds here first

DeBilde

Having been offered a partial settlement from Barclays, I have gone to FOS for the whole amount requested.

jayefs

You lot make me sick - you know you are going to exceed your overdraft or that your cheque will bounce and yet you scream your heads off when the bank imposes their published charges for you doing so - What planet are you from?

gingerUK wrote: »

Hi there.

I am kind of in shock at the moment. My story is I sent the first letter to Abbey using the template on this site for claiming under financial hardship on the 16/11/09. Never heard anything from them and when the test case reslut came through on the 25/11/09 I though I would get the standard letter say you will get nothing due to test case blah blah blah. Yesterday morning I got a letter from Abbey dated 03/12/09, saying that they have looked at my claim and taken into account my hardship and as a gesture of goodwill will be refunding unauthorised overdraft charges totaling £1270.00!!!!!!!! They are sending me out a cheque. I originally claimed £2125.00. What the heck? Hope Martin sees this and it helps his case, x

chipbeck

jayefs wrote: »

You lot make me sick - you know you are going to exceed your overdraft or that your cheque will bounce and yet you scream your heads off when the bank imposes their published charges for you doing so - What planet are you from?[/QUOTE]


Hopefully not the same one as you!

First post, hope you've not joined to make some new friends.

jivetalker

ally1d wrote: »

i also recieved the same letter from natwest with a great amount of legal bamboozlement, what are you going to do next, i'm all in favour of taking next step to court or at least a darn good threatning letter to them, but think we should definatly get advice from great minds here first

I dont have any issues raising the legal action but I would expect it to be defended in full so its either me against barristers etc ...or hiring a solicitor. Need to think about this one carefully before proceeding. I might just refer to the FOS in the short term ....u never know

Bristolman_2

I recently wrote to me bank (Natwest) asking for a list of charges, and they sent me back 6yrs of statements, i never asked for statements, never the less i have gone thru this and tallied up all my charges, which comes to about £1000. and the interest is high as well.
Martins template letters state you should include a list of charges, but i cant really do this,, any ideas???

confused90

jayefs wrote: »

You lot make me sick - you know you are going to exceed your overdraft or that your cheque will bounce and yet you scream your heads off when the bank imposes their published charges for you doing so - What planet are you from?

published? do you know where exactly they are published?