We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How long for 02 BB speed to settle ?

Hi

I signed with the 'up to 20 meg package'; 02 says my line is capable of 19 meg (obviously not really going to get that), but after doing a couple of speed tests, the average I'm on is about 9 meg.

BB was activated only yesterday, so do you think it's going to take a bit of time for the speed to increase ? (if indeed it does) ?

Thanks in advance.
«13456

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    No ADSL "settles" - that is a myth - what you are getting now is what you will continue to get unless something changes.

    That something may be you tidying up your internal wiring and increasing the speed (although 9 - 19Mbps is very unlikely)

    or

    If your line is unstable DLM may impose a higher target noise margin slowing you down. That is unlikely on O2 though.

    You need to post up your router stats for anybody to have a clue what if anything may be wrong.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Hi

    I signed with the 'up to 20 meg package'; 02 says my line is capable of 19 meg (obviously not really going to get that), but after doing a couple of speed tests, the average I'm on is about 9 meg.

    BB was activated only yesterday, so do you think it's going to take a bit of time for the speed to increase ? (if indeed it does) ?

    Thanks in advance.
    O2 told me I can get 20Mb while I know I can get 5Mb on ADSL & 6Mb on +2,I'm getting 6.19+/-Mb!
    What speed does the checker below say your line can handle?

    http://www.btwholesale.com/pages/static/Community/Broadband_Community/Coverage/ADSL_Availibility_Checker.html#
  • MsRed1
    MsRed1 Posts: 324 Forumite
    I'm with Be which is owned by O2. BT says:
    Our test also indicates that your line currently supports a potential ADSL2+ broadband line rate of 6Mbps or greater. Our test also indicates that your line currently supports a potential ADSL 2+ Annex-M broadband upstream line rate of 500Kbps and downstream line rate of 4Mbps.

    Router says 15Mbps. Was originally told I'd get 12Mbps and I'm 2.5kms from the exchange.
    I went away and now I'm back.:j:j
  • cagney_2010
    cagney_2010 Posts: 38 Forumite
    edited 14 January 2010 at 5:54PM
    kwikbreaks wrote: »
    No ADSL "settles" - that is a myth - what you are getting now is what you will continue to get unless something changes.

    That something may be you tidying up your internal wiring and increasing the speed (although 9 - 19Mbps is very unlikely)

    or

    If your line is unstable DLM may impose a higher target noise margin slowing you down. That is unlikely on O2 though.

    You need to post up your router stats for anybody to have a clue what if anything may be wrong.

    How do I get the stats ? :o
    spike7451 wrote: »
    O2 told me I can get 20Mb while I know I can get 5Mb on ADSL & 6Mb on +2,I'm getting 6.19+/-Mb!
    What speed does the checker below say your line can handle?

    This is what it says :
    Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line rate up to 2Mbps.

    Our test also indicates that your line currently supports a potential ADSL Max broadband line rate of 6.5Mbps or greater.

    Our test also indicates that your line currently supports a potential ADSL2+ broadband line rate of 9Mbps or greater. Our test also indicates that your line currently supports a potential ADSL 2+ Annex-M broadband upstream line rate of 750Kbps and downstream line rate of 6.5Mbps.
    Any insight ? <confused>
  • MsRed1
    MsRed1 Posts: 324 Forumite
    Can you get some stats from your router/modem-eg:

    Uptime: 0 days 18:39:42
    Bandwidth (Up/Down)
    [kbps/kbps]: 1,126 / 14,934
    I went away and now I'm back.:j:j
  • jem16
    jem16 Posts: 19,750 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How do I get the stats ? :o

    Follow these instructions.

    What does the O2 checker say for your number and post code?

    https://www.o2broadband.o2.co.uk/getBroadband.do

    I've just joined O2 last Friday. O2 quoted me 7Mb - so far I'm syncing around 6.2Mb using an extension socket. The BT checker said 4Mb for me. I did have to remove the bell wire from my extensions as I was getting around 3.5MB before i did this.
  • MsRed1 wrote: »
    Can you get some stats from your router/modem-eg:

    Uptime: 0 days 18:39:42
    Bandwidth (Up/Down)
    [kbps/kbps]: 1,126 / 14,934

    Sure :

    Uptime: 0 days, 1:34:08

    Bandwith (Up/Down)
    [kbps/kbps]: 1,274 / 16,349
  • jem16 wrote: »
    Follow these instructions.

    What does the O2 checker say for your number and post code?

    I've just joined O2 last Friday. O2 quoted me 7Mb - so far I'm syncing around 6.2Mb using an extension socket. The BT checker said 4Mb for me. I did have to remove the bell wire from my extensions as I was getting around 3.5MB before i did this.

    I get an error message :

    Order already exists against this number in system
    .
  • jem16
    jem16 Posts: 19,750 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sure :

    Uptime: 0 days, 1:34:08

    Bandwith (Up/Down)
    [kbps/kbps]: 1,274 / 16,349

    According to that you should be getting 16.3Mb.

    Where are you measuring your speed from?
  • jem16
    jem16 Posts: 19,750 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I get an error message :

    Order already exists against this number in system
    .

    Of course - I forgot it would say that now.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.