Free Computer & Internet Access for Children aged 7-14 of Low Income Families

Lill111

ordered the samsung lappy from XMA on saturday did not arrive on tuesday so rang them and was told well there is a 10 day delivery service?? and if it had not arrived today to ring , so rang again only to be told by the guy no it was still in the building and might get to me today but it might not!!! and if i was not in for delivery then i could rearange a day, just scared they will leave it on the doorstep! And so much if you order before 5pm next day delivery grrrr

johebr

madforIT wrote: »

netinteligence not so inteligent
was trying to delete it but kept asking for password,didnt have a clue so after several attempts put in misco misco
logs me in,into someone elses account so if your rebecca +lee change your passwords info.
ps anyone know how to delete it

this might help
http://kb.netintelligence.com/pages/How_do_I_uninstall_Netintelligence_(Home_Access)

SuziQ

Anyone else seemingly stuck in a backlog with this? My documents were returned to me on 10th Feb,letter stated 10 days to hear if you have been successful. I rang today to be told my claim hasn't even been looked at yet. A friend who applied 2 days after me has already recieved her card and pin and has ordered her computer. I am beyond frustrated and wish I hadn't told my son about it,as every time he gets home from school he asks if I have heard anything. The guy I spoke to barely spoke english and just kept telling me 'backlog' and 'wait' (couldn't tell me how long) and when I asked him for what reason you would be turned down he couldn't understand the question. Is this a lottery,and even if you fit the criteria,you may still be turned down? I am glad it has been smooth for most of you on here but how I wish I had kept schtum from my son
I will feel awful now if he doesn't get one.

joannecawthra

god ppl dont order from homeaccesscomputers.com ordered over 2 weeks ago and everytime i ring they say they have to get someone to ring me back coz there busy and the overflow of calls go to a center where they dn t have access to info, have rung 4 times no ring back, what do i do? no reply from emails and query form always says sorry cannot send your query at this time, bit worried now, paid £20 extra for educational pack, has anyone else ordered from these and received it, really worried!

wazza

wazza wrote: »

Sister received her child benefit letter back and a letter stating to expect an answer within 10 days

Sister received her entitlement letter yesterday, now she is waiting for the barclaycard. Naturally she is overjoyed. :j

She mentioned that on the letter there is an actvation code for the software. Which software is this?

heidiwag

Does anyone know which is best laptop to choose from? Apparently some have extra free year internet, some free printer etc..but which laptop has best specs? Would research myself but have baby 8 weeks and adhd 12 year old lol and by myself!!

pinkmum

joannecawthra wrote: »

god ppl dont order from homeaccesscomputers.com ordered over 2 weeks ago and everytime i ring they say they have to get someone to ring me back coz there busy and the overflow of calls go to a center where they dn t have access to info, have rung 4 times no ring back, what do i do? no reply from emails and query form always says sorry cannot send your query at this time, bit worried now, paid £20 extra for educational pack, has anyone else ordered from these and received it, really worried!

OMG i am going through exactly the same thing as u!!! I paid the extra 4 the pack as well and wen i placed the order the man said theres an error on the comp so he dnt no if its ordereed or not, he sed he wud ring straight back. 2 days later i still dint have a call so i foned back n was told sum1 would call me back 2 more days later still no call back so i called agan this time the man sed your orders not gone down to dispach and we cant find you on the system. i said but i foned barcley card and they said the money has def gone of the card 2 u. so now they r gunna have 2 look through the whole system 2 find the payment. sooooooo frustrated and annoyed no1 will giv me a straight answer. I will neva order frm them again!!!!!!

only_mee

I wonder if they are up to the job of delivering them?
Maybe it took them by surprise and they can't "deliver" the goods now?

bestpud

heidiwag wrote: »

Does anyone know which is best laptop to choose from? Apparently some have extra free year internet, some free printer etc..but which laptop has best specs? Would research myself but have baby 8 weeks and adhd 12 year old lol and by myself!!

According to the techie thread, the Samsung R519 is best, closely followed by the Toshiba one. Everyone seems happy with the Samsung so far.

XMA do the extra year on the dongle but only 2GB per month allowance. They also have the free printer and the internet is with TMobile.

They seem to deliver pretty quick and be an ok company.

The other main contender seems to be Misco, who don't have the printer and have 3Mobile for one year only but with a 3GB per month allowance. They only have the Samsung - I'm not sure if XMA have the Toshiba as well...

Both companies seem recommended by those who have used them on here. The other companies seem a bit less reliable imo.

You need to check 3 Mobile and TMobile coverage in your area as that may be the deciding factor.

If you aren't having the dongle, or you can get either in your area, then XMA is better as you get the printer.

looby75

well we are very very happy with the Samsung R519, the software that comes with it has been pretty pants tbh and we've removed most of it, but the laptop itself is fantastic.

I've already seen a difference in my sons homework too....before his old laptop broke he willingly did all the extra optional work (they get stars for doing the extras and treats at the end of term) when he had to do his computer homework at break times he did only the bare minimum because he wanted to go out and play.

Since getting this one he's done loads more homework and even uses the primary resources website to do stuff off his own back