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Sainsbury's complaint

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  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    isplumm wrote: »
    The point is that the retailer is responsible for what they sell, so their staff should be able to answer questions about the product
    Do you seriously expect a retailer to have extensive product knowledge on every item of stock they hold?

    For a smaller retailer, perhaps, but think of the scale of a supermarket, and the margins they work with. Is that really practical?

    You can't enjoy the low prices and want the service as well...
    Nothing I say represents any past, present or future employer.
  • wish Freddie for one would come on and answer me but I guess he has noticed how wrong he was

    OP PM'd me at 7:42pm on 22 Jan 2010 saying I should respond and relinquish my negative energy.
    I
    Just a Quick note


    Shame there was no response on the website at 7:50 on 22 Jan 2010. As he has not responded to my message to him, I reiterate my previous comments
    Strange they come on this site looking for absolution and some amongst the crowd feel the poster is a victim of some horrendous crime, when the fact is clear they are a bully.

    One awaits OPs correction on this matter, and the issue over a free software, until then I will stand my ground.

    Should OP feel the need that my negativity, as he calls it, is not just directed at them, perchance a peep at another non listener.
    Did you have the car seviced by the local cowboys, when mine is servcied, I get a full report, including brake and tyre condition, together with recommendations.
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