BeatThatQuote.com refusing cashback

rachm2004

BeatThatQuote_company_representative wrote: »

@rmiles - I believe my colleague has just spoken to you and the payment has reached your account?

One thing I should let posters on this forum know is that when payments appear on bank accounts, they show "B" as the payee, not "BeatThatQuote". So please look out for that!

Unfortunately not. No-one has spoken to me, and the money is not in my account

Quentin

BeatThatQuote_company_representative wrote: »

@Quentin - can you do likewise please, and also in that email advise which named individuals are not responding to you

I did this (prior to posting I sent all details to your "contact" address) but had no response , (still haven't), which is why in frustration I went "public".

BeatThatQuote

@Quentin - I completely understand your frustration and why you posted here. Obviously it makes things tricky that I don't want you to give your "real" details here as that would not be good practice, and so tying all ends up becomes more of a challenge. Could you send another email to contact@beatthatquote.com please, but put in the subject line your MSE forum name? And if you could post on here when you sent it, then we should be able to track it down. Apologies again.

@rachm2004 - I can only conclude that my colleague was speaking to another cashback claimant and falsely concluded this was you. Once again, my apologies. Can you take the same action as I've suggested to Quentin please?

Thanks

rmiles

BeatThatQuote_company_representative wrote: »

@Quentin - I completely understand your frustration and why you posted here. Obviously it makes things tricky that I don't want you to give your "real" details here as that would not be good practice, and so tying all ends up becomes more of a challenge. Could you send another email to contact@beatthatquote.com please, but put in the subject line your MSE forum name? And if you could post on here when you sent it, then we should be able to track it down. Apologies again.

@rachm2004 - I can only conclude that my colleague was speaking to another cashback claimant and falsely concluded this was you. Once again, my apologies. Can you take the same action as I've suggested to Quentin please?

Thanks

Message sent

BeatThatQuote

@rmiles - thanks for confirming, I've found your email and we'll be back to you very shortly

Quentin

BeatThatQuote_company_representative wrote: »

@Quentin - I completely understand your frustration and why you posted here. Obviously it makes things tricky that I don't want you to give your "real" details here as that would not be good practice, and so tying all ends up becomes more of a challenge. Could you send another email to [EMAIL="contact@beatthatquote.com"]contact@beatthatquote.com[/EMAIL] please, but put in the subject line your MSE forum name? And if you could post on here when you sent it, then we should be able to track it down. Apologies again.

Although there have still been no replies to my emails, I have today out of the blue received an emailed link to your claim form! Thank you.

BeatThatQuote

@Quentin - I'm glad to hear it! Hopefully all will be plain sailing now, but if not, please use the approach I suggested above.

rachm2004

rachm2004 wrote: »

Unfortunately not. No-one has spoken to me, and the money is not in my account

Casback *finally* received!

thiswayup_2

Confirmation I was emailed on Dec 6th and told money would be in my account on Dec 9th and it is only took 97 days after claiming:j

med133

I have also been having issues with BTQ. I switched my gas and electricity back in June using BTQ and have heard nothing from the business since. Having read this thread I have emailed the company on numerous occasions and have heard nothing.

Any help would be much appreciated otherwise this is looking like a very poorly managed business.

Thank you in advance!