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Cold weather payments: quickly check if you're entitled

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  • Lou76
    Lou76 Posts: 428 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 25 March 2010 at 8:20PM
    aphy86 wrote: »
    I don't have any of the other qualifying things, I was just confused because of the money I received last March.

    I think the £60 was your Christmas payment (usually £10) for last year, although I could be wrong.

    I know it wasn't a CWP anyway as these were paid, if applicable, over and above.

    ETA: Ooops, sorry SH1305, didn't read your reply before I posted. That's what I get for jumping the gun. :rotfl:
  • em.chid
    em.chid Posts: 21 Forumite
    Hi,
    We receive child benefit and child tax credits and have a child under the age of 5, does that mean we are entitled?
  • Indie_Kid
    Indie_Kid Posts: 23,097 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Do you receive income support, income based ESA or income based JSA?
    Sealed pot challenge #232. Gold stars from Sue-UU - :staradmin :staradmin £75.29 banked
    50p saver #40 £20 banked
    Virtual sealed pot #178 £80.25
  • RajaStyle
    RajaStyle Posts: 359 Forumite
    Part of the Furniture 100 Posts
    I am entitled to 1 payment, which I still have not received. I contacted winter fuel team they said contact jcp. JCP told me I need to ring Belfast on their 0845 608 8770 number ! Not getting anywhere ... anyone have an email address or non 0845 number for Belfast ?
  • em.chid
    em.chid Posts: 21 Forumite
    Hi sh1305, we only receive child benefit, child tax credit and have a child under 5, we dont receive any income support or anything like that?
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    em.chid wrote: »
    Hi sh1305, we only receive child benefit, child tax credit and have a child under 5, we dont receive any income support or anything like that?

    You are not entitled to CWPs.
    Gone ... or have I?
  • I am really fed up. I recently had my benefit of ESA increased and it was back dated to 31st October 2009. So, no probs with that. BUt when I called the JCP today to check about cold weather payments they said that yes I qualify for 2 cold weather payments at end of 2009, but it had not been triggered as I have only just now got my benefit updated. So they tell me I cannot have the 2 payments. JCP kept me waiting for many weeks over a system error on their part. Seems a bit unfair I have to lose the 2 payments. Any ideas if it's worth writing a letter over?
  • Glyndwr_2
    Glyndwr_2 Posts: 1,176 Forumite
    Part of the Furniture Combo Breaker
    Are you sure you qualify? Which qualifying benefit are you on?
    You may also be eligible for a Cold Weather Payment for each qualifying week if you are getting Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance in the assessment phase and have one of the following:
    • a pensioner premium, higher pensioner premium or enhanced pensioner premium
    • a disability premium, enhanced disability premium or severe disability premium
    • a disabled child premium
    • Child Tax Credit that includes a disability or severe disability element
    • a child who is under five in the family
  • Hi,
    Yes, I qualify. I am on the higher rate of ESA(high support group) plus I get a disability premium for being on high rate ESA.
    The problem has arisen as JCP were months late(clerical error) sorting out my medical. I only recently had the medical and had my money backdated to OCt 31st 2009. JCP say I am definately in the right support group for receiving the CWP. They won't pay it though as it is automatically triggered at the time of cold weather. Mine wasn;t triggered as I was not on the system at that time. They won't back date it:(
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    martha2, call again and ask to speak to a supervisor. They can process a manual payment in these circumstances.
    Gone ... or have I?
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