Cold weather payments: quickly check if you're entitled

netty_85

Ok, so I'm on IS and have a child under 5, I received a payment mid January, after checking direct gov my postcode is entitled to 3 payments. When I spoke to to JCP about my 2 missing payments, the first time I was told if I was due a payment I woud get a letter if I hadnt had a letter I wasnt entitled, I asked to speak to someone else then I was hung up on.
I phoned back and this time I was told that she woud send an email and I might get a phone call or I might get a payment.
I got a call back and was told that I needed to get a bank statement to prove I hadnt received 2 payments. Despite telling him that I had internet banking and had gone back through all past statements and recent transactions.
Will be phonin again later, will let you know if anyting changes

mardatha

Is anybody in the EH postcodes getting a payment now ?

vicky61

I am on carer's allowance+income support and haven't recieved any cold weather payment. Am I entitled to any payment? My postcode area is entitled to 5 payments.

dmg24

vicky61 wrote: »

I am on carer's allowance+income support and haven't recieved any cold weather payment. Am I entitled to any payment? My postcode area is entitled to 5 payments.

You will only qualify if you also receive one of the following premiums:

a pensioner premium, higher pensioner premium or enhanced pensioner premium
a disability premium, enhanced disability premium or severe disability premium
a disabled child premium
Child Tax Credit that includes a disability or severe disability element
a child who is under five in the family

nordtraveller

nordtraveller wrote: »

A New Cold Weather Payment Triggered for HX6.

If they run to course with paying it - i'd expect it my bank by Next Wednesday - the 3rd of March.

Check here:
http://pensions.direct.gov.uk/en/cold-weather-payment/home.asp

Hoping the above is in my account tomorrow - though true to form - phoning Income Support gets you nowhere!

nordtraveller

25 quid in my account today - as predicted.

Lou76

nordtraveller wrote: »

25 quid in my account today - as predicted.

Same here. :j

concerned43

No payment for me today - not surprised as I had to wait 3 weeks after everyone else got theirs in Jan. Looks like I will have to phone them again - I am sick of this, what have they got against a single mum with disabled child? I'm still waiting for last year's payments also.

DX2

concerned43 wrote: »

No payment for me today - not surprised as I had to wait 3 weeks after everyone else got theirs in Jan. Looks like I will have to phone them again - I am sick of this, what have they got against a single mum with disabled child? I'm still waiting for last year's payments also.

They have nothing against you, you just aren't sent the cwp automatically it has to be done manually due to set up with your benefits.

concerned43

I know deep down its not personal but at the same time they know when a payment has been triggered, they know they have to do a scan and inform JCP but why does that take weeks, surely there must be a better system.