Tesco misprices discussion area part 6

yorkshirepud_2

most cctv records, although not all, at work we have watched the cctv and printed off known shoplifters to assist with police enquiry

notasdaftasilook

So could regular R&R's mug shots be printed off for a rogues gallery behind the customer service desk ?

rdwarr

notasdaftasilook wrote:

So could regular R&R's mug shots be printed off for a rogues gallery behind the customer service desk ?

That would be illegal under the Data Protection Act. Remember that, unlike shoplifters, R+Rers have not committed any sort of offence.

carlyh69

Do people find that they have to state the R & R alot or are tesco's generally good at giving it you straight away?

Coupon-mad

carlyh69 wrote:

Do people find that they have to state the R & R alot or are tesco's generally good at giving it you straight away?

I find that I have to point out the policy about half the time, as some of the CS staff near me seem intent on offering the difference first.

But don't call it R&R, say something like 'oh, what about your price promise?' and point to the big sign behind them. That does the trick!

The other day I bought some bananas when the SEL said 65p per kg, and of course (having read about it here) they scanned at 85p per kg. I went to CS and the guy made a point of dusting off his calculator and keying in some numbers...I waited a few seconds then said, 'ahem, I think it's just £1.50 isn't it, as it shows on my receipt?'. He got the point!

Hey_Dude

Coupon-mad wrote:

But don't call it R&R, say something like 'oh, what about your price promise?' and point to the big sign behind them. That does the trick!

Unless you are in Tesco Ashby - they have a sprawling plant growing below the big sign that effectively obscures the 'If Things Don't Add Up' paragraph at the bottom.

Great fun when CS offered to refund the difference and I pointed to the sign that says "unlikely....things....up....we.....money....keep".

But she got the point.....

Duder

Clasics

:rotfl:

Anybody else had the CS bod sarcastly read the WHOLE 'Our Promise' board when you point out the bit at the bottom after they have offered the difference? I do find that quite amusing...

bb999

Clasics wrote:

:rotfl:

Anybody else had the CS bod sarcastly read the WHOLE 'Our Promise' board when you point out the bit at the bottom after they have offered the difference? I do find that quite amusing...

No, but I did have one rather embarrasing incident at Bradford. After been offered the difference for an overcharge, I said 'That's not what it says on the big blue sign over there'.
I then read the sign that I was pointing at which contained nothing else but the electrical items returns policy - there was no sign of the usual sign anywhere.
I felt a bit of a pratt, but still got my R&R!

bb999

McDonag, where are you this weekend. Do you only R&R during the week?

Karb

carlyh69 wrote:

Do people find that they have to state the R & R alot or are tesco's generally good at giving it you straight away?

I've only had about half a dozen r+r's but I've never had a problem getting a refund. Then again, I only go for about a fivers worth at a time.