ASDA ruined my flooring! What next?

GIRLPOWER_2

:j :j :j well done you... most would have given up and it just shows it's worth the battle in the end.

Alan_M_2

After reading this entire thread I'm astonished that no one consideres there's such a thing as accidents. Everything has to be somebody's fault, that's one of the many things wrong with society.

Sure, the delivery guy has had a minor accident or the bottle may have punctured in somes way (by the way, handing over the evidence wasn't exactly a smart move). But I'd expect any type of hard flooring to be able to cope with a liquid spill of that type, at least a product I'd fit in a front hall.

The first question I'd be asking is why the floor has done that, not who's fault it is.

stattobhoy

Totally agree mate, think it's a bit much to try and claim for something that was obviously an accident but keep it going for so long.

Just shows the difference in some people's attitudes.

:beer:

Contains_Mild_Peril

My scottish SIL calls it 'jaggy juice'??

Jays wrote:

She says it is something to do with the fizzing feeling like a jag ie injection (apparantly, they also call injections or jabs, jags). Still don't get it.

I'm Scottish and often call injections "jags", and soft drinks in general "juice", but I'd never heard of "jaggy juice".

gardnt1

As a floor fitter, hope you get a decent one fitted..........read the posts with interest and even though manufacturers state about spills to cover their own back but spills left to soak will ruin floor, but ones wiped up quickly will usually be ok.I

It does sound like the original floor was a click floor thet didnt quite click together as tight as some can .............next time try quickstep, and as a precaution use a product obtainable called clicseal in the entrance area as this will make 100% sure that no liquid will get bewteen any joins.

I understand to that the quality of the floor really wasnt the issue as what warped warped! and i'm glad it was all sorted...........I really would look for alternative insurance too as laminate should be covered on contents accidental damage.
Carpet is covered and most people dont take that with them when they move too! And as for whether its under skirting or not? think insurance companies are being a bit to unhelpful! Only an opinion, but buildings is bricks and mortar, contents is whats inside and i have claimed on contents for my carpet and they agreed to fit laminate instead..............decent fit too

leona71

Alan_M wrote:

After reading this entire thread I'm astonished that no one consideres there's such a thing as accidents. Everything has to be somebody's fault, that's one of the many things wrong with society.

Sure, the delivery guy has had a minor accident or the bottle may have punctured in somes way (by the way, handing over the evidence wasn't exactly a smart move). But I'd expect any type of hard flooring to be able to cope with a liquid spill of that type, at least a product I'd fit in a front hall.

The first question I'd be asking is why the floor has done that, not who's fault it is.

You know what's quite funny about this, folk that automatically think i was pulling a fast one! Hmmm!! My other half is a Special Cop in his spare time...not a good move for me if i was trying to con Asda.

To make things clearer, Asda came back with the report on the juice bottle and it was actually fautly. Asda also said that the juice could have caused some sort of chemical reaction. So they awarded my claim.

At the end of the day I got my claim awarded. The folk that go on and on about bad flooring and 'juice wouldn't do that to laminate' etc etc are judging unfairly.

I am fitting Amtico in my hall this time, with a 25 yr guarentee.

Leona

leona71

stattobhoy wrote:

Totally agree mate, think it's a bit much to try and claim for something that was obviously an accident but keep it going for so long.

Just shows the difference in some people's attitudes.

:beer:

Very strange response!

If someone damaged your house to the value of almost £1k would u just say, ah lets just forget it and move on. Well u would if you have plenty cash to spare but I don't. My flooring was fairly new and undamaged before Asda entered my house and dumped my messages in my hall. Juice pouring out of the bag...eh no way mate! I was sticking out for so long because i will bitter about THEIR mistake.