Christmas Blanket Was £15.00 get it for £2.25 delivered @ Laredoute

bajandjm

Phoned them back after requesting refund and ordered a free back pack and wall stickers doubt it will arrive but you never know!

poppyolivia

Curlywurli wrote: »

I don't understand why it was obvious we wouldn't get them but worth a try. I ordered items, one of which was the blanket, I received the other items but was told the blanket was delayed. They then charge me for the blanket and send me a bag with paperwork.

Personally I'm not happy to use a company that sometimes send what you order and pay for and sometimes don't, particularly when you have to phone them to ask them for a refund.

Can see your point but how did you find the blanket? Did you type christmas blanket in to the search or use a product code? I could only get it on the screen using the product code and when I typed in christmas blanket..(or anything along those lines)...nothing was coming up...hence why I thought it was pretty obvious...but on the other hand I decided to try just incase I was wrong!!!lol..can't go missing a bargain...haha!

I have an account so although it says I owe the £2.25 they haven't asked for it yet (not on statement)..so I sent a nice email asking for them to take it off and I'm 100% sure they will:)

The reason its got ull upside down etc is probably 30000000 members of the public ordered one!lol...or 10. I always go with the fact that if something is on a forum with thousands of people reading it then the chances are slim you will get one but worth a try just incase...taking money and having to ask for a refund has never happened to me before and i have shopped with la redoute and vertbaudet for years!...just a blip!

cakeordeath_2

the lady I spoke to at CS was lovely too, she processed my refund and tried to order two backpacks (I ordered two blankets) but as it was a vertbaudet code she couldn't see if they were in stock so instead she ordered me a free luggage trolley and a free vanity bag + shoulder bag from the laredoute site. They arrived today and are all matching.

mumof3lads

anyone know what the backpack looks like? and the wall stickers? i just got a phone call off them offering me them, so accepted them.

ragz_2

Delivery came this morning, felt an empty bag and handed it straight back to the delivery lady. Just called CS and told they are "aware of the problem" - yeah I bet they are! Apparently they are trying to contact everyone effected but not got round to me yet...
Refund processed back to card - last time I shop with them I think!

4Xchaos

My backpacks have turned up today - they seem nice quality. I think my two nieces will love these MORE than the blankets !! Fill for Christmas with some little bits & pieces -- a great pressie, I think.

I'd never shopped with La Redoute or any of its sister companies before - and although wouldn't give them 5*s - CS apologised, refunded and sent me the "free" items very quickly - so I don't feel too bad.

As a "Newbie" I would like thank all for their bargain-hunting - I've spent money but saved more money than I've spent, if that makes sense !!!

MrsAnnie

mumof3lads wrote: »

anyone know what the backpack looks like? and the wall stickers? i just got a phone call off them offering me them, so accepted them.

Just got the call aswell, explaining all the options I had. I choose the backpack, which I think was the only option that didn't have strings attached. No way was I going to go for the 'Spend £70 blah blah' option :rolleyes:.

victory

Just got an apology phone call and offered the backpack, let's hope it arrives lots of apologies what a website eh?:rolleyes:

sleepymy

They're weird to buy from, I ordered a quilt cover in the summer, when it arrived it was a different (horrible!) one. I phoned them up and apparently the cover I ordered was out of stock so they just swapped it for a random one, which I then had to send back.

bajandjm

I have just received my Back pack and animal wall plaques (yes i managed to get two free gifts from them) - very pleased.