BT Connection Charges (merged threads)

espresso

If you use the forum search function before posting, you will find that it is possible to get half price connection if you ask for it. See here.

utilitybroker

espresso wrote: »

If you use the forum search function before posting, you will find that it is possible to get half price connection if you ask for it. See here.

True but that will involve her signing a 18 month contract with BT.

espresso

utilitybroker wrote: »

True but that will involve her signing a 18 month contract with BT.

Agreed and also making some calls though BT but the full terms and conditions are there to be read!

gilfachboy

HI,
You cant get BT basic if you
or someone in your household has broadband or a mobile phone on contract or has a high usage on a payg mobile. What differance that makes i dont know, But bt says it makes a differance. So if you aint got none of these's but your children who are living with you has and are paying for those themselves you wont get bt basic.

Jemma-T

leeandrew84 wrote: »

my AOL broadband requires a BT phoneline

You don't have AOL as you have no line. Forget about AOL for now.

Did you move from a council/housing association house to another? They may help (or be liable) for moving and rehousing costs. If that's not a goer you may consider a loan from the Benefits Agency (or whatever new name they're using this week). if the phone line helps with your health they may provide a grant or loan. And of course the last port of call would be your local social services if you really must have a phone.

I didn't think you could get BT Basic + DSL.

Good luck

Mr_McGoo

If you go straight to another supplier such as Utility Warehouse they will arrange for the connection. I guess they will pass on the connection charge, so perhaps no gain there.

But if you deal with BT you will also be forced to sign up for a service package which will be much more expensive than many others, compared like for like, and you will have to pay a penalty of at least £70 to get out of it.

Not using BT should not affect any grant or benefit you can get. There's no law that you have to use BT.

Avoid BT! Check the options. UW is not the only one. Their package is £19.99 including line rental, landline calls at weekends (evenings too? Not sure.), and broadband.

jhp

Mr_McGoo wrote: »

If you go straight to another supplier such as Utility Warehouse they will arrange for the connection. I guess they will pass on the connection charge, so perhaps no gain there.

But if you deal with BT you will also be forced to sign up for a service package which will be much more expensive than many others, compared like for like, and you will have to pay a penalty of at least £70 to get out of it.

Not using BT should not affect any grant or benefit you can get. There's no law that you have to use BT.

Avoid BT! Check the options. UW is not the only one. Their package is £19.99 including line rental, landline calls at weekends (evenings too? Not sure.), and broadband.

If you go to UW for a new line they will require you to sign a 12 month contract and select a call package (unless you qualify for free calls ),and if you cancelled it they would charge you the remainder of contract.

As would most other suppliers,and if the new supplier didnt have a 12 month contract,they would want you to take their broadband for a year.

Mr_McGoo

If you go to UW for a new line they will require you to sign a 12 month contract

Yes of course they do.

The point is that there are many better package deals out there to get stuck with for a year than the best that BT offer, at least for a residential user; UW is only one of those, which I used as an example only.

jhp

Mr_McGoo wrote: »

Yes of course they do.

The point is that there are many better package deals out there to get stuck with for a year than the best that BT offer, at least for a residential user; UW is only one of those, which I used as an example only.

So its ok for UW to raise a cancellation charge if you break contract,but not BT.

Also what about BT,s free Evening and Weekend Calls Offer,i dont see anybody bettering that.

Heinz

jhp wrote: »

So what about BT,s free Evening and Weekend Calls Offer,i dont see anybody bettering that.

It's borderline really IMHO.

Primus Saver Option 2 with Penny Mobile 2 CPS gives:

(1). Free evening & weekend UK 01/02/03 calls each of up to 90 minutes (BT's limit is 60 minutes);
(2). 'Evenings' extending until 8am (BT's finish at 6am);
(3). Calls to any UK mobile capped at 20p for up to 20 minutes.

Yes, BT (almost) offers (1) and some free texts too but, on balance ..........