BT Connection Charges (merged threads)

Lady_K

Depends what you want really, I am on virgin media for all 3 services but my daughter had to go with bt as no cable was in her area and from what I see there are better offers to get with virgin than bt. Its far cheaper for me on cable than she pays with bt. If you just want the phone maybe you are better sticking with bt till the end of the contract, but if you want broadband aswell or all 3 I'd go with virgin.

If it were me I'd ring virgin and see if they may give you an offer to include covering you for the £70 you will have to pay bt if you move to them, its definitely worth a try but you prob will be better off calling the redemptions team even though you arent yet a cusomer rather than customer services as they cant give those kind of deals. See what deals they offer you and then calculate the loss or gain and decide from there

mcgregor08

Thanks to this thread i saved myself £95.

moved into a new build last week and needed a phone line installed, read the thread the other day, rang BT this morning and they quoted me £125, so i asked about the £30 offer, the girl on the phone told me the offer expired on 10th October. I challenged her on that because today is the 10th October, she backed down and gave me the install for £30. Its an 18 month contract at £11 per month, but im well pleased with the £95 saving.

Heinz

mcgregor08 wrote: »

Thanks to this thread i saved myself £95.

moved into a new build last week and needed a phone line installed, read the thread the other day, rang BT this morning and they quoted me £125, so i asked about the £30 offer, the girl on the phone told me the offer expired on 10th October. I challenged her on that because today is the 10th October, she backed down and gave me the install for £30.

Welcome to the MSE forums mcgregor08.

The BT girl was talking nonsense - the previous version of their current £29.99 offer ended not on 10-10-08 but on 1-10-08 and, now, has been extended until 31-12-08.

gazza1957

Heinz wrote: »

Welcome to the MSE forums mcgregor08.

The BT girl was talking nonsense - the previous version of their current £29.99 offer ended not on 10-10-08 but on 1-10-08 and, now, has been extended until 31-12-08.

many thanks for that, would that offer be for new customers or returning customers?

Heinz

gazza1957 wrote: »

many thanks for that, would that offer be for new customers or returning customers?

Both, I think (I can't see anything in Notice 35/08 specifying only one or the other).

syko29793

this offer is changing to cable customers only . as was intended. the terms did say eligable customers only . seems now it cable only.

Heinz

syko29793 wrote: »

this offer is changing to cable customers only . as was intended. the terms did say eligable customers only . seems now it cable only.

They've tried that before but, as the Notice doesn't say that, they've had to back down.

syko29793

anyone can have this offer if they know about it.
The terms are if your a virgin media customer it is offered without you asking if you moan about £124.99
new non cable customers have to request the offer as it reactive only sale. also you need to make ten calls a month to retain the discount and 18 month contract applies.

gazza1957

I dont think the offer has changed unless you can point it out to me?

mumonabudget

We are moving into a new build (2001) and call charges provider said its £40 or £80 depends on the service they need to do to get line, I think its a rip off, if I move out in 6 months, they get the same fee again!!!