Round 2

marshallka

putty71 wrote: »

Hi Max

Just seen your post about misselling and refunds. B Card credited my account despite me requesting a cheque. I have let it go now so long term better off as not paying interest, but are there some links on here that you know of where I can find a good arguement against the others that I am reclaiming against, so that they do refund me directly?

Cheers Putty

Hiya Putty, if there are no arrears or never been any arrears on your accounts then they should pay the money over to you to do as you please (and 8% statutory interest on top) as you were deprived of the money in the first place. That is a good enough argument I would say. Good luck on your others;).

sunnygirls

donotpassgo wrote: »

Hi Sunny, There doesnt seem to be any rhyme nor reason to the way the claims are dealt with my husband had had his card for a long time too........we are waiting to hear from egg (and others past 2 months) 2 months deadline just before Christmas yet I've read on the forum claimants receiving refunds within 2 weeks. I hope you get some good news soon too Sunny. Keep in touch.

Hi thanks ,i know i cant work them out ,ive been ringing every week for the last 5 week and ive been told its been actioned ,because its an old card they need to check statements to see how much ive ppi ive paid and then they have to work interest out (which made me think i was successful) then last week he told me they were working on claims sent in mid september ,why then havnt i heard anything I asked when mine was mid august i dont know was all he could say when i asked talk to someone who did i was told the ppi dept was non customer facing
but he would email a reminder to manager .I have now sent a final letter and shall see if this brings any joy ,but im not holding my breath lol
So frustating ,because i know it was missold Anyway rant over .
:rotfl::rotfl::rotfl:Again well done and i will let you know if i hear anything
Sunny

donotpassgo_2

sunnygirls wrote: »

Hi thanks ,i know i cant work them out ,ive been ringing every week for the last 5 week and ive been told its been actioned ,because its an old card they need to check statements to see how much ive ppi ive paid and then they have to work interest out (which made me think i was successful) then last week he told me they were working on claims sent in mid september ,why then havnt i heard anything I asked when mine was mid august i dont know was all he could say when i asked talk to someone who did i was told the ppi dept was non customer facing
but he would email a reminder to manager .I have now sent a final letter and shall see if this brings any joy ,but im not holding my breath lol
So frustating ,because i know it was missold Anyway rant over .
:rotfl::rotfl::rotfl:Again well done and i will let you know if i hear anything
Sunny

Hi Sunny
Rant away I feel your frustration...I hope you get good news very soon.
Let me know how your getting on

donotpassgo_2

Two responses this morning
MBNA had requested proof that my husband was self employed before they could reconsider a refund. This we did with a bank statement and letter from HMRC. Today as an offer of goodwill they have arranged for an immediate refund of the premiums and associated interest charged to hubbys account a credit of £1596. this is there final response. There is no breakdown enclosed, should I request this?

A&L
Still investigating..........

di3004

donotpassgo wrote: »

Two responses this morning
MBNA had requested proof that my husband was self employed before they could reconsider a refund. This we did with a bank statement and letter from HMRC. Today as an offer of goodwill they have arranged for an immediate refund of the premiums and associated interest charged to hubbys account a credit of £1596. this is there final response. There is no breakdown enclosed, should I request this?

A&L
Still investigating..........

Hiya hun and well done.:beer:

Yes do ask for the full detailed written breakdown, your entitled to see this.;)

donotpassgo_2

Thank you, Di I will ask them for the breakdown as I havent a clue how much we've been charged. Absolutely delighted to get this good news every bit helps to reduce the debt although could do with the cash, the washing machine decided to leak this morning, one week after us getting a letter to say that our insrance for it had run out. Charming! x

di3004

donotpassgo wrote: »

Thank you, Di I will ask them for the breakdown as I havent a clue how much we've been charged. Absolutely delighted to get this good news every bit helps to reduce the debt although could do with the cash, the washing machine decided to leak this morning, one week after us getting a letter to say that our insrance for it had run out. Charming! x

Your welcome hun.;)

Its best to see what is what in case anything is amiss.

So sorry to hear of your wasking machine........:eek:
You find if its not one thing its another, and the wrong time of the year as well isn't it?
Good luck hun. XX

donotpassgo_2

Following New Kids advice above I plucked up the courage to ring MBNA this morning got through pretty quickly and spoke with a very helpful young man, they are refunding my card with £1566. RESULT:j:j:j(I thought I might have a fight on my hands as my misselling claim was that I didnt know that I had PPI therefore couldnt have been made aware of it at the time of getting cc).

Charming young man said that they were very busy trying to deal with as many claims as possible before Christmas so I hope anyone waiting to hear from them will get a great result soon.:xmastree:

Still waiting to hear from
Egg loan
A&L cc
MBNA Hubby (maybe his letters in the post)?
Llyods tsb (I still havent had any correspondance from them)

Thank you all once again:A:A:A

di3004

donotpassgo wrote: »

Following New Kids advice above I plucked up the courage to ring MBNA this morning got through pretty quickly and spoke with a very helpful young man, they are refunding my card with £1566. RESULT:j:j:j(I thought I might have a fight on my hands as my misselling claim was that I didnt know that I had PPI therefore couldnt have been made aware of it at the time of getting cc).

Charming young man said that they were very busy trying to deal with as many claims as possible before Christmas so I hope anyone waiting to hear from them will get a great result soon.:xmastree:

Still waiting to hear from
Egg loan
A&L cc
MBNA Hubby (maybe his letters in the post)?
Llyods tsb (I still havent had any correspondance from them)

Thank you all once again:A:A:A

Congratulations hunni :beer::T:j:beer:
And a very :xmassign:
Good luck on your other reclaims XXX;)

pinknico

Well done donotpassgo.x