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HP Photosmart Printer £19.99 *Out of stock*

1464749515268

Comments

  • i dont no about this one
    but just before website went down i remember a guy posting about liverpool trading standards saying we were getting but this has disappeared

    reason i ask i as have been in touch with index re letter and they state all that letter says is that they appologise but no printers

    so can someone please help
  • before the forum had a face lift someone said that we would get a letter saying we would get the printer i am sure when people learn the forum
    is up and running again we will hear more about it
  • i no that it was i was on about but index have contridicted this by saying the letter is just an appology and this is why i wanted the info on trading standards as he said he had spoke to them and they have spoke to index who have agreed to suply printers
    anyone help

    anyone
  • Message from Aliasojo who is having pc problems and also not well:


    " Can you post on the Hp printer thread for me please? Someone asked about the state of play and if no-one has answered yet, could you leave a message saying that I had got a phone call from the Legal Dept at Index Head Office, as well as a call from Trading Standards and that we are all definately getting a printer. Tell everyone to be patient please."

    And can I just add, well done all you people who are getting the printer, I missed out on this one :)
  • We need aliasojo to help us out here as she has spoken to Index's legal team but no letters seem to have been sent out yet?? Or printers......


    eek.gif White van man turned up today tongue.giftongue.gif



    (The above reply came before I'd finnished posting redface.gif )
  • thank you edinburghlass
    i hope aliasojo gets better soon
  • thanks very much for reply your reply i will sit tight
    just wonder why index cust service said that but i guess thats just them
  • NickA_3
    NickA_3 Posts: 198 Forumite
    Just to add a bit to this.I arranged for my 'printers' to be collected last week but sadly (Or should that be luckily lol) my other half was out at the time the delivery man came...
    Anyway,I called Index cust service as I was worried that my 16 day money back would expire soon plus I questioned about a letter that I would be receiving and the lady basically said that Index were extending this deadline obviously because people were due to receive a letter about the blunder.She neither denied or confirmed that we WOULD get our printers but it does look rather likely I think!! :D
    Scan computers had the same printer on their "Today Only" offer today (Monday) and it was just short of 60 quid WITH photo paper so perhaps Index won't lose that much on this if they do decide to honour it then?? lol ;)

    Fingers crossed uh?? :D


    P.S: Anyone else noticed that their post count has decreased since the migration to the new Vbulletin software??? (I had not far off 50 posts previously!!!) :(
  • barjam_2
    barjam_2 Posts: 1,667 Forumite
    yes..... o am back on i couldnt get on yesterday it wouldnt let me sign on

    any way i received an email from my trading standards last week telling me he had been onto liverpool ts and they have said they are going to do a pr exercise and will be sending printers to those who ordered (not multiple though) but i was advised to contact them i refuse to phone them now i would rather have it via an email cos they would just try and deny the phone call,i am still awaiting refund of my usb cards which got picked up last monday 17th i am hoping the delay means i am getting something
    has anyone else had the same kind of response




    also yes i have lost approx half my posts but i am just glad to be back online
  • barjam_2
    barjam_2 Posts: 1,667 Forumite
    what does becs mean???????????//// on my post
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