HP Photosmart Printer £19.99 *Out of stock*

sparky61

How about we send them emails to collect their data bar with their Ts&Cs attached to our email? That way we could return a piece of used chewing gum instead of what they were expecting?!

ROFL ;D ;D ;D ;D ;D

gldkg

How about we send them emails to collect their data bar with their Ts&Cs attached to our email? That way we could return a piece of used chewing gum instead of what they were expecting?!

hahahaha! ;D ;D ;D

Ilikebargains_2

And they could send you a photocopy of your refund cheque..........................reminds me of the man that received a speeding fine,he asked for the proof and they sent him a photo of him and his car speeding past a camera,so he sent them a photo of a cheque made out for the 50 pound fine............they sent him a photo by return of a pair of handcuffs.............

That is funny ;D ;D
Much funnier than me not getting my printer >:(

georgesky01

i take it Index has won this one

aliasojo

Possibly.

I'm not ready to give up just yet though. I got a new TS officer on the phone last time who was happy to get her teeth into this.

Still waiting to hear back from her.

sparky61

I've just received this email from Index.

Thank you for your e-mail regarding your recent order.
Please be advised that you will shortly be receiving a letter giving full details of how we are to proceed with your query. This is covered by the terms and conditions on the website.

Please accept our apologies for any inconvenience that may be caused.

Kind regards,
Index Customer Care

On behalf of Jeanette Clennell - Online Customer Services Manager


No doubt it'll be fobbing me off, I'll wait and see.

barjam_2

I've just received this email from Index.

Thank you for your e-mail regarding your recent order.
Please be advised that you will shortly be receiving a letter giving full details of how we are to proceed with your query. This is covered by the terms and conditions on the website.

Please accept our apologies for any inconvenience that may be caused.

Kind regards,
Index Customer Care

On behalf of Jeanette Clennell - Online Customer Services Manager


No doubt it'll be fobbing me off, I'll wait and see.

me too sparky61 just received the exact same email hmmmm i wonder what they are up to now

>:( >:( >:( >:( >:(

plumb1_2

me too sparky61  just received the exact same email   hmmmm i wonder what they are up to now

>:( >:( >:( >:( >:(

Ditto,same email crap

whoop-dee-doo

I've just received this email from Index.

Please be advised that you will shortly be receiving a letter giving full details of how we are to proceed with your query. This is covered by the terms and conditions on the website.

This sounds almost promising at first but then comes straight back down to earth!

What was your query? Anything specific or just where's me printer?


I didn't see Watchdog last week but I read that it was an anniversary special, did they cover any current issues?

withabix

Not had that email yet, just a couple of "deleted without being read" messages.

All that does is prompts me to forward my original email to them!

No doubt the letter will just be Index sticking the two (or one!) fingers up at us all.

NB: Terms and conditions on their website: "The customer is always wrong".