Tesco self serve checkouts - attendant has to check the number of bags NOT used

edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
63 replies 7.8K views
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  • #
    they are awful. The ones in the store opposite liverpool st station are horrible creatures who seem put out by you asking them to sign in so you can buy a beer.

    "yeh sorry to interrupt you there but can i pay for me beer?" i always use the cashier now - and that seems to be quicker too

    I forgot about one time I went to an ASDA superstore which I don't normally go to and used the self serve there, only a packet of buns reduced to 5p wouldn't scan and then brought up a message saying to wait for assistance. The guy just looked at the price sticked, put the buns in the bag and then cancelled the unexpected item message. Whether he was helpful or lazy I still can't decide on.
    dmg24 wrote: »
    Why would you do that, other than to be difficult? Maybe the reason the assistants on self service are miserable (and I agree that they do tend to be) is because of people like you? :confused:

    I agree with your first point, but I feel the part in bold is much more likely to be because of the amount of wrong errors the machines bring up for no reason that they have to override.
    Male. :o
  • MankysteveMankysteve Forumite
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    Driver8 wrote: »
    Do what i do with those things, don't use them. The manager of Sainsburys Shorehead in Huddersfield got short shrift a few month ago after putting loads of new one's in. I have not shopped there again on principle.

    Ask them if they are going to pay you to be a checkout clerk, i did.

    I hate the damned things.

    It people like are the reason I love self service till so many people will rather queue than use the self services makes it quicker for those of us who are willing to put up there occasional faults.

  • Zazen999Zazen999 Forumite
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    Mankysteve wrote: »
    It people like are the reason I love self service till so many people will rather queue than use the self services makes it quicker for those of us who are willing to put up there occasional faults.

    What does this mean?
  • I read it as meaning that he likes the self service tills because people will rather queue up at the regular tills and thus leave them free for people who don't mind their occassional constant faults.
    Male. :o
  • edited 31 October 2009 at 6:22PM
    DCFC79DCFC79 Forumite
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    edited 31 October 2009 at 6:22PM
    Driver8 wrote: »
    Do what i do with those things, don't use them. The manager of Sainsburys Shorehead in Huddersfield got short shrift a few month ago after putting loads of new one's in. I have not shopped there again on principle.

    Ask them if they are going to pay you to be a checkout clerk, i did.

    I hate the damned things.

    i dont think the store manager decides to put the self service in but more down to HO putting them in
  • Driver8Driver8 Forumite
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    DCFC79 wrote: »
    i dont think the store manager decides to put the self service in but more down to HO putting them in


    Indeed he doesn't, but he was close enough to get an ear bashing about the damned things what do not work. What happened to customer service?

    When i go into a store i expect to be served by a human being earning a living not have to do it myself on some infernal machine what invariably does not work. I am not a checkout operator and nor should anyone else be unless they are being paid for it.

    Supermarkets make billions of profit every year and they put those damned things in to make even more money and do people out of jobs.
  • Driver8Driver8 Forumite
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    Mankysteve wrote: »
    It people like are the reason I love self service till so many people will rather queue than use the self services makes it quicker for those of us who are willing to put up there occasional faults.


    If one could understand the quote one could reply !!:confused:
  • Paul_VarjakPaul_Varjak Forumite
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    Raksha wrote: »
    Snotty cow tells me I shouldn't have put 4, I should have put 3!!

    I would just go to a normal checkout - I normally find the checkout staff OVERESTIMATE the number of bags I would use. If they do, then that is a TESCO problem (not yours) and let the snotty cow complain to her own staff!

    NOTE: I don't actually use bags until I get my shopping to the car
  • I love the self service tills :rotfl: the assistant had to ID me for a £1 pumpkin carving kit yesterday.
    *SIGH*
    :D
  • CG19aCG19a Forumite
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    DX2 wrote: »
    I love the self service tills :rotfl: the assistant had to ID me for a £1 pumpkin carving kit yesterday.

    Sounds like a system issue. We had a problem instore where value teaspoons kept coming up with the Think 25 knife message because someone on IT had made a mistake.
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