Cheap Parcel Delivery Official Discussion

Zadie_2

HI
Unfortunately I booked a delivery with Parcelbee today only to discover on receiving the Parcelforce labels that the collection address is wrong (house number). I have tried to contact Parcel bee by phone but the number is not working. I have emailed twice and had no response. Is there another way of changing the collection address ? This is booked for collection tomorrow.

Many Thanks?

desert

Zadie wrote: »

HI
Unfortunately I booked a delivery with Parcelbee today only to discover on receiving the Parcelforce labels that the collection address is wrong (house number). I have tried to contact Parcel bee by phone but the number is not working. I have emailed twice and had no response. Is there another way of changing the collection address ? This is booked for collection tomorrow.

Many Thanks?

It seems they have been very busy recently. I have a similar situation here. Normally they will respone my question in 2 or 3 hours. Now it will take 12-24 hours to response if there is some problems with the parcles.

For this kind of business, if they want to survive for a longer time, they have to improve their booking system. Also they should offer individual account to regular customers with a discount price and increase their normal price for occasional customers. otherwise how they can survive. The situation will be worse if they have more customers. They will have more burden on customer service. this is just like a vicious circle. Finally they will not have much more time to care their customers. This will lead to more criticism on internet. Some regular customer will gone away. To attract new customers, they will reduce the price again in the future. One day they will go bust as they cannot get enough money to pay parcelforce bill.

Zadie_2

Thanks, I was looking for a solution more than anything. Have sorted I think - contacted Parcelforce myself to change

Luke1708

Hey guys, first time i will be using cheap parcel services. what do you think of this company? worldwide-parcelservices.co.uk

I will be sending a mobile phone to Paris from London. I'm quoted £23 for dhl european express delivery including a £250 insurance. is this good? I dont see any £200 insurance on parcel bee, parcel2ship, parcel2go and even parcel monkey.

jordanryan

Luke1708 wrote: »

Hey guys, first time i will be using cheap parcel services. what do you think of this company? worldwide-parcelservices.co.uk

I will be sending a mobile phone to Paris from London. I'm quoted £23 for dhl european express delivery including a £250 insurance. is this good? I dont see any £200 insurance on parcel bee, parcel2ship, parcel2go and even parcel monkey.

I think in their Terms & Conditions, no compensation for Mobile phones.

anon_ymous

Thats nice! Well RM only insure you up to £39 abroad(£41 in April) For a mobile phone, Id just send it SD via royalmail for £6.70 and you get £500 insurance for free. Worth it IMO

cyberbob

waqasahmed wrote: »

Thats nice! Well RM only insure you up to £39 abroad(£41 in April) For a mobile phone, Id just send it SD via royalmail for £6.70 and you get £500 insurance for free. Worth it IMO

Special Delivery is only a domestic postal option.

anon_ymous

Oops. I didnt read what jordanryan quoted, just what he said

pufferfish_2

Luke1708 wrote: »

I dont see any £200 insurance on parcel bee, parcel2ship, parcel2go and even parcel monkey.

PB offer up to £500 insurance for their shipments - the option is about half way down the booking form.

Not sure if there any exclusions though.

Strapped

ParcelBee's website states that the max size for parcels is 120cm x 60cm x 60cm. DAK, does this mean that these are the absolute limits for each dimension, or does it mean that parcels less than 432,000 cubic cm are OK? I have a parcel measuring 84 x 64 x 7cm, so it's OK volumetrically but I don't want to send it if the 65cm side makes it oversize. I've tried ringing them but been cut off - twice! So looking unlikely I will use them tbh!