Cheap Parcel Delivery Official Discussion

chancesare_2

drunknmunky wrote: »

Click on: ftp://ftp.royalmail.com/Downloads/public/ctf/rm/Business_Mail_Service_Tariff_Guide2010.pdf for a pdf of all prices & info. Be aware that I was told that you need to be sending 100 parcels a week to qualify for a PPI account.

The prices start from Page 6 and if you open an account you need to look under the 'Franking or Account' section for the relevant prices.

I would advise you call them as well as they can give you much clearer info.

If you send 100 per week, which is only 20 per weekday, then your cheapest option is not the part you refer to, but PPI via an OBA (online business account) using PACKETPOST.

chancesare_2

Strapped wrote: »

Could you give us an idea of how much discount is obtainable, at what volumes please, as I am thinking of opening an account?

See my post above and the link from drunknmunky. However refer to the PACKETPOST section for prices.

Strapped

Thanks, good stuff. I'm just becoming big enough (>1000 items in the last 2 months but obviously that was Christmas post) so I'm definitely going to look into that.

ETA:

Packetpost™

You can earn a discount if you are sending more than 5,000 Large Letters or Packets per year.
Our prices are based on the average weight and format of all the items you send. This means you
don’t have to weigh each item individually, saving you time and money. There is no minimum daily

mailing volume for Packetpost.

...

Volume Related Discounts are awarded to customers paying for the applicable service via a Royal Mail Account only. Discount is applicable per sales order. All items must be mailed from the same site and be of the same format, class and service to qualify (e.g. you won’t get the discount if you combine First Class with Second Class items, or Large Letters with Packets).

Hmmm, looks like I will definitely need to have a chat with RM though, because I don't send 5000 of the same format & class pa (yet lol).

Strapped

Meanwhile...

I wonder whether ParcelMonkey have got their operations together again or not. I had an email this morning re. their new "bag price" which is £4.85+VAT (=£5.82). http://www.parcelmonkey.co.uk/bag-price I admit I haven't read the fine details yet (like is that a signed-for service, and it is CityLink which puts me off straight away) but as I send a few parcels a week at the £7.06 RM standard parcels price point (2-4kg) then it may be worth a gander :undecided

johndale

Martin - you may want to put a health warning on your site about this company.

Posted parcel - 13 December.
Tracking system shows it as "out for delivery" since the 20th December.
Not delivered yet
MyHermes has a pre-recorded message and DOES NOT ANSWER CALLS for weeks now.
Email queries are also unanswered.
Their website does not indicate any ongoing problems.

Basically I do not know if my parcel is lost, or if many are. Either way, there hasn't been snow for weeks now so that's not an excuse.

I even wrote to them and threatened legal action, they still haven't replied.

I am not sure if this company still operates or not - they certainly don't seem to be.

chancesare_2

Strapped wrote: »

Thanks, good stuff. I'm just becoming big enough (>1000 items in the last 2 months but obviously that was Christmas post) so I'm definitely going to look into that.

ETA:



Hmmm, looks like I will definitely need to have a chat with RM though, because I don't send 5000 of the same format & class pa (yet lol).[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][/FONT]

The discount they refer to is over and above the Packetpost rates. What you will find, is that with PP rates you can lower your prices perhaps and therefore guarantee the minimum parcels p/a.

The main thing to note, is that you fill a bag, say of 10 parcels and it weighs 2.4kg. Each parcel is averaged at 240g and you pay that amount. This means that if you have 8 at 260g and the remaining 2 at 160g each, then although it all weighs the same, the first bag will be cheaper than the postage paid on the second. You can work the bag weights to suit your pocket to some extent!

pkc_2

MyHermes (booked via Parcel2go) ...

Terrible service... Ended up refunding customer, and am now out of pocket.



05/01/2011 11:20:08 Signature From Customer COU
05/01/2011 10:11:42 Out For Delivery COU
28/12/2010 04:25:00 Out For Delivery DEP 94
28/12/2010 03:20:00 Out For Delivery To Courier DEP 94
27/12/2010 20:55:00 Processed at Depot DEP 94
24/12/2010 10:50:02 Not Delivered COU <<< this wasn't even attempted.. customer was in at this time
22/12/2010 11:38:20 Courier ReceivedCOU
20/12/2010 05:05:00 Out For Delivery DEP 94
20/12/2010 05:01:00 Out For Delivery To Courier DEP 94
20/12/2010 04:29:00 Processed at Depot DEP 94
19/12/2010 22:32:00 Receipt at Depot DEP 94
18/12/2010 15:34:00 Processed at Hub HUB 05
17/12/2010 16:44:00 Return - Processed By Depot DEP 86
17/12/2010 16:15:00 Received by myhermes DEP 86
16/12/2010 13:07:00 Collected COU
16/12/2010 06:12:00 Pick-Up Request Manifested DEP 86
15/12/2010 21:00:00 Pick-Up Carried Forward COU
15/12/2010 06:17:00 Pick-Up Request Manifested DEP 86 <<< collection was attempted at 9pm
15/12/2010 00:07:04 Order Generated

vnwhiteariel

adl999 wrote: »

I booked a collection of a parcel via Parcel2Go's website last Thursday 16/12 using DHL Euro Plus - advertised as a 2-3 day delivery. It's a load of Christmas presents for a relative's kids in Italy (but that's not really relevant!). Site 'suggested' same day collection and let me proceed with the booking.

Paid £34.19 at the time(!). Guess what... parcel is still here.

All I get from P2G is an automated email saying my parcel collection has been booked, followed by another a few hours later saying it has been cancelled and will be rebooked the next day... They list a load of affected postcodes but mine (SE) is not one of them...

I tried to contact them to cancel the collection, but no response -

Trying to phone or email them is pointless... Waste of time.. just an automated response to emails.... On phone you get told 'all our operators are busy' and get cut off....

I want my money back! Will debit card company (Smile bank) refund or do I have to go to Trading Standards or a Small Claims Court? Advice please

Try Live Help on site during working hours, they will request a refund for you, though you might have to wait 10 mins+ to get to an advisor, but at least it's free . I chatted with them everyday for last 3 weeks! 2 parcels, 21 days waiting to be collected, and now waiting to be cancelled, what a nightmare. Refund takes 2 weeks at least, not 7 days as advertised. dont know why they're in Top 10 Hitwise.

Booked with Worldwide Parcel, failed collection yesterday, see how today goes. customer service is fairly good though. but it doesnt change anything.

goldeneye243

Lot's of bad experiences here with some different companies. I had a poor experience with Parcel Monkey, so I am now looking for a recommendation of who I should try next.

So, any good guys about at the moment?

gregc88

I have moved from UK to Italy, and need to send packages (15kg 120x35x35) to USA. Does anyone know of any companies that would do this route, Italy to USA?

Thanks.