02 Broadband - Retentions

del1001

macman wrote: »

This offer is for new sign ups only, your contract does not cease after 12 months, it just reaches the end of the minimum term.
To re-qualify as a 'new' signup, you have to cease your service for (I think) 6 months.

No it isn't, I just changed my package online, from old standard package to new standard package, I did of course have to agree to another 12 month contract & the updated terms and conditions, I didn't cease my service at all, the whole process was done seamlessly

limota

Did you do this with Topcashback, because there is £100 going on this offer too!

del1001

limota wrote: »

Did you do this with Topcashback, because there is £100 going on this offer too!

No, not possible in my case, you'd have to be a totally new O2 customer in order to qualify for cashback, I only "updated" my contract in order to obtain the 3 months free.

Incidently if anyone is thinking of doing this please be aware that the current offer (Zero Zilch) ends on 31st October..

Happy surfing :beer:

jswaminathanuk

My free o2 standard package (Yaa FREE) is coming to end on January.
I have another contract phone with them and O2 offered another 12 months free on new number as part of upgrade. (applicable from january) I called them today to confirm if everything is ok on records (i.e. proper comments) I was told that once you have BB for 12 months on a number then you cannot have BB on same number with them for 6 months.
I was about to cancel my mobile phone contract. but looks like people have done it (extending against same mobile phone)
Can you please confirm
Thanks

AzimScot

do you have to have a contract o2 phone to be a existing customer or a pay as you go?

macman

AzimScot wrote: »

do you have to have a contract o2 phone to be a existing customer or a pay as you go?

You can get the same broadband discounts with O2 whether you are contract or PAYG (on PAYG it is subject to a minimum £10 top up every 3 months). However, what jswaminathanuk is referring to is presumably a one off free broadband arrangement based on a high value contract mobile deal? This isn't a publicly advertised option, so would be interested to know the details.

456789

my cousin phoned and got a £2.50 p/m discount

bonsoirbonsoir

Hi,

Ive been with O2 for over a year now and I'm really happy with them - good speeds (4mb) and unlimited downloads.

They phoned me this evening asking me to renew for another 12 months, if they give me 3 months for free. All terms are the same, same price (£12.50 ish) etc etc.

I'd be unlikely to change even if someone else was cheaper, better the devil you know and all that, so I accepted, and have 14 days to reconsider.

Call me cynical, but is there anything I should know that they aren't letting on?

Thanks

456789

Do you have a mobile phone? if so and you can change it to O2 you could save an extra £5 per month.

bonsoirbonsoir

Thanks for that.

No I don't (at least I do but it's never switched on). Which is ironic considering I develop software for them!