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3 is the cheapest, but is it best

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  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite
    Update

    Husband rang 3 this morning to check where his phone was.

    They looked on their computer and said that the reason the phone had no signal was because 3 had blocked the signal :confused:

    The reason for this, they said, was because the phone had been reported lost or stolen. Other half asked why they'd returned it to him as a replacement and the person at 3 said they didn't know they had replaced it. :confused: (If you're lost, imagine how he feels)
    They went on to say that they couldn't tell him when he would receive another phone, so the phone call ended there. Husband had had enough.

    Mr_S then rang Trading Standards, who in turn advised him to ring Oftel. Oftel advised him to write to 3's complaints department (name supplied too) by recorded delivery. He was also told that if, after 14 days, there was no response, Oftel would take look into it for him.

    Hopefully there'll be an end to this sorry saga soon, but if past history is anything to go by, I doubt it :(

    [Edited to say it's not Oftel that offered to help. It's Otelo]
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    Let's try and get this clear - did you steal your phone or did they steal it?

    Sorry, you're not in the mood for jokes. It sounds like a right shambles; I hope it improves.
  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite
    andy88 wrote:
    Let's try and get this clear - did you steal your phone or did they steal it?

    Sorry, you're not in the mood for jokes. It sounds like a right shambles; I hope it improves.

    :D I love jokes, I just hate 3 :(

    I think they've 'replaced' this 'phone' :rolleyes: with one that might have belonged to someone else that was also waiting for a replacement??

    I really don't know, or care anymore.

    I hate 3 more than MrsMondragon!

    :D
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    I hate 3 more than MrsMondragon!
    Now don't exaggerate!
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    Just checked the despatch note and it says it's an NEC e313 3G ??

    Asked other half and he thinks it's an LG8310?

    It's hard to tell when it spends more time out of your posession than in it ;)
    Are you sure you had the same phone each time?

    No wonder you can't tell what make it was
  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite
    andy88 wrote:
    Are you sure you had the same phone each time?

    No wonder you can't tell what make it was

    :D

    I found a picture of it last night on Dialaphone's site. So there's 2 phones on one page, not difficult to work out which model he's got is it? Or shouldn't be :rolleyes:

    But he looked at both, said neither, then realised one of the two was his model.

    It's been out of his hands so often he's forgotten what it even looks like let alone know the model :D

    (It's the LG8138 btw)
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    If it was this Nokia 7600 he'd recognise it.

    It seems to give some people a good laugh
  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite
    andy88 wrote:
    If it was this Nokia 7600 he'd recognise it.

    It seems to give some people a good laugh

    I've obviously missed something. :confused: but nothing new on that front :D

    Enlighten me sometime? :D
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    Front and rear pictures of it on this link - it may still be available, despite what others have said, but I don't imagine you wish to hear that :)
    http://www.carphonewarehouse.com/commerce/servlet/gben-specialoffers-Details?itemID=MAIN.UK.INTERNET.SPECIAL.OFFERS.JAN053NOK7600H3
  • Sofa_Sogood
    Sofa_Sogood Posts: 5,258 Forumite
    andy88 wrote:
    Front and rear pictures of it on this link - it may still be available, despite what others have said, but I don't imagine you wish to hear that :)
    http://www.carphonewarehouse.com/commerce/servlet/gben-specialoffers-Details?itemID=MAIN.UK.INTERNET.SPECIAL.OFFERS.JAN053NOK7600H3

    Thanks! It is still available (I think) :D

    But no way do I want to hear about them :rolleyes:

    ;)
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