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3 is the cheapest, but is it best
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O2 are 5hit - easily the worst carrier.I shot a vein in my neck and coughed up a Quaalude.
Lou Reed The Last Shot0 -
O2 are 5hit - easily the worst carrier.
I am unable to even imagine any one could be as bad as three mobile, i am unable to believe that they could be so BAD AS WHAT THEY ARE !!!!!!!0 -
o2 have the worst 3g coverage in the uk so good luck doing anything more than making a call or sending a text.
3 has the best uk coverage (confirmed by ofcom)
Did you ask them for a PAC code? if you did and didnt use it you contract would continue.
3 have been absolutely fine with me, great HSDPA coverage, friendly people on the phone, I even had a friendly chap from the executive office phone me last week because a problem had been flagged on my account, I wasnt recieving a discount for being a 3 mobile customer and taking out a broadband package 6 months ago, so he put the discount on and £30 to cover the past 6 months discount, increased my usage limit from 15gb to 20gb a month and put an additional £100 on my account to cover the inconvenience.0 -
Snakeeyes21 wrote: »o2 have the worst 3g coverage in the uk so good luck doing anything more than making a call or sending a text.
3 has the best uk coverage (confirmed by ofcom)
Did you ask them for a PAC code? if you did and didnt use it you contract would continue.
3 have been absolutely fine with me, great HSDPA coverage, friendly people on the phone, I even had a friendly chap from the executive office phone me last week because a problem had been flagged on my account, I wasnt recieving a discount for being a 3 mobile customer and taking out a broadband package 6 months ago, so he put the discount on and £30 to cover the past 6 months discount, increased my usage limit from 15gb to 20gb a month and put an additional £100 on my account to cover the inconvenience.
I did not ask for pack code no what do you think I should do now?0 -
Been with 3 for just over 2 1/2 years. I had said that when my contract ends (end of March) I wouldn't be renewing it because of a bad experience with customer services. Anyway for a while now the coverage I have had has been terrible (never had a problem up until about a month or so ago). Hardly any signal in the house and it comes and goes when out and about. Even when I have a full signal it goes straight to answerphone and when I make a call it doesn't always connect. I can be in the middle of a conversation and get cut off. I am constanlty having to turn the phone on and off :mad:.
It's now getting beyond the joke so I went into the shop today. I told the girl what was happening and she said she knew about the problems but there was nothing she could do about it. I told her that I am paying for a service that I am not getting 100% and she said she knows but hard luck (her words!) she cant do anything. I said to her "so basically I'm throwing my money down the drain,then?" and she said "sorry, but yes". She then said I could try phoning Customer Services but I told her they were a joke and again she agreed! :rotfl:
I left the shop very annoyed and mentioned it to my sister who is also with 3 and she is having exactly the same problems (we live close by) so obviously it is a network problem.
I couldn't be bothered phoning so had a chat with an advisor online and didn't really get anywhere.
My friend has advised me to just pay off the remaining 4 or 5 months but why should I have to pay for something I am not getting?
Am I stuck with this problem till April or can anything be done?
Thanks0 -
I was with 3 for 6 years and yesterday had enough of them.
Was on Mix and Match 1100 for £15 a month due to loyalty discount.
I wanted more minutes and they coulndt offer anything more besides changing my price plan which would work out something like £35 which is same for a new customer. By being a customer for 6 years they could not care less. Opted to leave as vodafone was offering 10000x better and they were happy to let me go.
Thier customer service is te shi*ttest I have ever come accross. Forceful sales and they dont even give you time to speak and couldn't care less what you think.
Thankfully will never join 3 again and never recommend anyone else to join 3.0 -
Been with 3 for just over 2 1/2 years. I had said that when my contract ends (end of March) I wouldn't be renewing it because of a bad experience with customer services. Anyway for a while now the coverage I have had has been terrible (never had a problem up until about a month or so ago). Hardly any signal in the house and it comes and goes when out and about. Even when I have a full signal it goes straight to answerphone and when I make a call it doesn't always connect. I can be in the middle of a conversation and get cut off. I am constanlty having to turn the phone on and off :mad:.
It's now getting beyond the joke so I went into the shop today. I told the girl what was happening and she said she knew about the problems but there was nothing she could do about it. I told her that I am paying for a service that I am not getting 100% and she said she knows but hard luck (her words!) she cant do anything. I said to her "so basically I'm throwing my money down the drain,then?" and she said "sorry, but yes". She then said I could try phoning Customer Services but I told her they were a joke and again she agreed! :rotfl:
I left the shop very annoyed and mentioned it to my sister who is also with 3 and she is having exactly the same problems (we live close by) so obviously it is a network problem.
I couldn't be bothered phoning so had a chat with an advisor online and didn't really get anywhere.
My friend has advised me to just pay off the remaining 4 or 5 months but why should I have to pay for something I am not getting?
Am I stuck with this problem till April or can anything be done?
Thanks
If you tell otelo all your problems they are the people who you need to get a reference number from.
The executive office in Glasgow will not speak with anyone without a ref number
Explain to otelo all the trouble as they expect you to have tried to sort through c/s but obviousely you have done this anyway0 -
themacuser wrote: »I was with 3 for 6 years and yesterday had enough of them.
Was on Mix and Match 1100 for £15 a month due to loyalty discount.
I wanted more minutes and they coulndt offer anything more besides changing my price plan which would work out something like £35 which is same for a new customer. By being a customer for 6 years they could not care less. Opted to leave as vodafone was offering 10000x better and they were happy to let me go.
Thier customer service is te shi*ttest I have ever come accross. Forceful sales and they dont even give you time to speak and couldn't care less what you think.
Thankfully will never join 3 again and never recommend anyone else to join 3.
I am due for an upgrade with 3 (15 months into 18 month contract and was with them 18 months before that). The person I spoke with (from outside the UK) was so condescending and tried to fob me off with a phone I didn't want - Sony Ericcson T715. Every phone I suggested had '£10)' a month extra.
Have decided to move to another provider (probably Orange as I have a contract with them - for my son - and I can get a good deal for a second account). Does anyone know if I have to wait for the 18 months giving my notice at 17 months or could I give notice now?
Cheers0 -
I am due for an upgrade with 3 (15 months into 18 month contract and was with them 18 months before that). The person I spoke with (from outside the UK) was so condescending and tried to fob me off with a phone I didn't want - Sony Ericcson T715. Every phone I suggested had '£10)' a month extra.
Have decided to move to another provider (probably Orange as I have a contract with them - for my son - and I can get a good deal for a second account). Does anyone know if I have to wait for the 18 months giving my notice at 17 months or could I give notice now?
Cheers0 -
Slightly off topic but does anyone know if 3 have stopped doing £5 top up
vouchers as £10 is the lowest in all places i have tried, thanksnever put off buying a bargain today,it may be gone tomorrow0
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