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Sky cards from XL Trading

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  • Hi again!

    Just to make it clear to whoever is banning us.. check what it says when you search for XL Trading through Google.. and I quote

    XL Trading has permission to post and the right of reply on the forum however MoneySavingExpert.com does not endorse its products or services in any way

    This is stated for all to see on Google.. you are breaking your own terms and conditions and your own site rules if you do not allow us our right to reply.
    So we can now continue :)

    We are not getting into any other arguments over whether this product is legit, illegal, works or any topic.. final answer from us:

    1. The product works
    2. Is NOT illegal in any way, shape or form
    3. We do get the cards direct from Sky - legally, using NO false information (libel again on another post!)
    3A. We DO NOT 'obtain these goods via deception' also... this is libel AGAIN.
    4. The cards ARE the white new ones
    5. They do last 2-3 months maximum.

    End of lecture.
    We DO NOT again, do anything illegal on the store hence our very good reputation on the net.

    If you do not wish to buy a sky card from us, why even bother bringing anything up against us?
    Or do you work for our competition - either way, it is pretty pathetic and low of all things.

    We are not pirates also (people who sell at car boots purely for profit), we merely run a service which allows a duplication of an item you purchased legally. This is in no way illegal, hence we have not been closed down.

    Read the terms and conditions on our site + also clients HAVE to agree legally anytime they order from us.. again, another legal disclosure which has to be agreed by a client - further protection for us.

    Thanks
    XL Trading ©

    Why do they only last 2-3 months maximum?
  • Tried to phone number listed on website but number not recogised. Ia there a problem with this company?
    Thanks
  • chriz1 wrote: »
    Whats the matter with all of you,daymare has already said its all legal and nothing dodgy,also he within his rights not to "come clean" as some of you call it you cant blame him hes trying to run a business,
    if its not illegal then its good enough for me the rest of you hes not forcing you to buy them nor to look at this thread!


    To give an extreme example, slavery was once legal but that didn't make it right.

    Your making a presumption that what he and anyone buying his cards is doing, is not anyone else's business but you are 100% wrong.

    We pay monthly to receive those channels. If every subscriber stopped, Sky would go bankrupt in weeks which would of course also affect what channels are available on Virgins cable network.

    Sky have to pay to buy/make programs.

    While I buy the argument that the average teenager downloading music illegally isn't really doing the musicians any harm (teenager will still want to go and see them live plus only has a finite amount of money, chances are if they couldn't download them, they wouldn't have brought them anyway), that isn't the case with Sky TV subscriptions.

    Someone buying a card to watch TV without paying is very very likely to buy it legitimately if they couldn't get it through dodgy means, hence you are hurting the other viewers, pushing up their annual subscription costs or not giving the program makers the necessary funds to invest in good programs etc.

    Why should you get something for nothing when everyone else is paying for you to have this privilege (again, if we all stopped paying, Sky wouldn't transmit so you wouldn't be able to watch)

    As it also allows you to watch pay per view stuff such as box office free of charge, the real reason this card is being sold is blatantly obvious.

    I also wonder how many people have actually lost/broken their Sky cards, which are nicely hidden from view (on their HD boxes anyway), and those whose kids have yanked them out and fed them to the dog, I wonder how much Sky charged them for sending out a replacement?
    Martin Lewis is always giving us advice on how to force companies to do things.

    How about giving us advice on how to remove ourselves from any part of
    MoneySupermarket.com

    I hereby withdraw any permission Martin might have implied he gave MoneySupermarket.com to use any of my data. Further more, I do not wish ANY data about me, or any of my posts etc to be held on any computer system held by MoneySupermarket.com or any business it has any commercial interests in.
  • XLTradingUK
    XLTradingUK Posts: 72 Forumite
    edited 28 September 2009 at 10:39PM
    chriz1 wrote: »
    im sorry i started this thread sorry XL Trading!

    No problem mate :)

    We just have to defend ourselves sometimes from people not knowing what they are talking about like some on here.
    moaninmick wrote: »
    Tried to phone number listed on website but number not recogised. Ia there a problem with this company?
    Thanks

    At the moment we are moving into a custom built premises so the phone number is being changed as we speak.
    The new facilities will offer us a company wide Skype system with free calls to us (if you have Skype that is!)
    We can always be reached in a lot of ways including email, store message system, helpdesk and much more.

    Cheers

    Again - we are not responding to any blatant trolling of us on this thread or comments made about our site in the negative. They are false accusations and we not going to discuss them anymore.
    The main purpose of these comments is to ruin our very good reputation on the net - which we find pretty sad to be honest that people have to resort to this kind of tactic which we NEVER use.
    Just to confirm, XL Trading does have the right to reply but this does not mean MSE endorses its products in any way and, like all other forum users, must help us keep the forum a friendly place to be.

    Andrea
  • No problem mate :)

    We just have to defend ourselves sometimes from people not knowing what they are talking about like some on here.



    At the moment we are moving into a custom built premises so the phone number is being changed as we speak.
    The new facilities will offer us a company wide Skype system with free calls to us (if you have Skype that is!)
    We can always be reached in a lot of ways including email, store message system, helpdesk and much more.

    Cheers

    Again - we are not responding to any blatant trolling of us on this thread or comments made about our site in the negative. They are false accusations and we not going to discuss them anymore.
    The main purpose of these comments is to ruin our very good reputation on the net - which we find pretty sad to be honest that people have to resort to this kind of tactic which we NEVER use.

    So can you answer why these cards only last 2-3 months max? Would love to hear the reason for it.
  • Just to confirm, XL Trading does have the right to reply but this does not mean MSE endorses its products in any way and, like all other forum users, must help us keep the forum a friendly place to be.

    Andrea :)
    Could you do with a Money Makeover?


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  • Inactive
    Inactive Posts: 14,509 Forumite
    That-Guy wrote: »
    So can you answer why these cards only last 2-3 months max? Would love to hear the reason for it.

    Me to, as well as why they do not appear to have a trading address showing on their website ( I may have missed it, but I don't think so ).

    Why the Blue Sky Card is showing on the website and not the new one?. and why the telephone number could not have been kept live during their move.

    Sorry, I will not be dealing with this company, it all appears too dodgy at face value to me.
  • hairy_g
    hairy_g Posts: 340 Forumite
    edited 29 September 2009 at 6:47PM
    Not only is the website registered to a NON trading inividual, as there is no contact address on the website they may be in breach of the D.S.Rs

    There is some information that you must give your
    consumers before they decide to buy from you (Regulation 7)
    3.1 You must give your consumers certain information before they agree
    to buy from you. We refer to this as pre-contractual information which
    includes the following.
    (i) Your identity including sufficient detail for the consumer to be
    able to identify the business they are dealing with.
    (ii) A description of the main characteristics of the goods or services
    you are offering.
    (iii) The price of the goods or services you are offering, including
    all taxes.
    (iv) Details of any delivery costs.
    (v) Details of how payments can be made.
    (vi) If payment is required in advance, you must supply your full
    geographic address.

    (vii) The arrangements for delivery or performance of the service, for
    example when consumers can expect delivery of the goods or
    the service to start. The contract should be performed within 30
    days unless the parties agree to a different period. There is more
    information on this at paragraph 3.16 under ‘Carrying out the
    contract’.
    (viii) Information about your consumers’ right to cancel, where
    applicable – see paragraphs 3.22 to 3.36 under ‘Cancellation
    rights’.

    sounds dodgy to me as well, but that is just my opinion.
  • XLTradingUK
    XLTradingUK Posts: 72 Forumite
    edited 30 September 2009 at 11:58AM
    MSE_Andrea wrote: »
    Just to confirm, XL Trading does have the right to reply but this does not mean MSE endorses its products in any way and, like all other forum users, must help us keep the forum a friendly place to be.

    Andrea :)

    Thankyou!
    About time as well :) :money:
    Inactive wrote: »
    Me to, as well as why they do not appear to have a trading address showing on their website ( I may have missed it, but I don't think so ).

    Why the Blue Sky Card is showing on the website and not the new one?. and why the telephone number could not have been kept live during their move.

    Sorry, I will not be dealing with this company, it all appears too dodgy at face value to me.

    In regards to a missing trading address shown on the site, we are looking into this as the move to the new premises will need our records updating which we are looking to do - and add the new details to the contact us page.

    The Sky product has not been updated for a long time on the store, however, it is the white cards which we do supply.
    We are not at all how you say 'dodgy' - if you do not wish to use the site, don't buy from us.. simple as that really :)
    hairy_g wrote: »
    Not only is the website registered to a NON trading inividual, as there is no contact address on the website they may be in breach of the D.S.Rs

    There is some information that you must give your
    consumers before they decide to buy from you (Regulation 7)
    3.1 You must give your consumers certain information before they agree
    to buy from you. We refer to this as pre-contractual information which
    includes the following.
    (i) Your identity including sufficient detail for the consumer to be
    able to identify the business they are dealing with.
    (ii) A description of the main characteristics of the goods or services
    you are offering.
    (iii) The price of the goods or services you are offering, including
    all taxes.
    (iv) Details of any delivery costs.
    (v) Details of how payments can be made.
    (vi) If payment is required in advance, you must supply your full
    geographic address.

    (vii) The arrangements for delivery or performance of the service, for
    example when consumers can expect delivery of the goods or
    the service to start. The contract should be performed within 30
    days unless the parties agree to a different period. There is more
    information on this at paragraph 3.16 under ‘Carrying out the
    contract’.
    (viii) Information about your consumers’ right to cancel, where
    applicable – see paragraphs 3.22 to 3.36 under ‘Cancellation
    rights’.

    sounds dodgy to me as well, but that is just my opinion.

    We are looking into this matter as we speak - however, when we use a valid PayPal and Google Checkout payment methods - ALL payment details are shown at all times - which means, your payment is totally secure and you CAN see where your money has gone to.
    Hi,

    Completely agree. In order to distance sell on the internet, a seller must include a full geographical company address. That particular website does not contain this, which is definitely a clear breach of DSR's. Also, the website registrant has 'opted to have their name and address details omitted from the register.....which sounds to me like the seller does not wish to be geographically located or identified by anyone...I wonder why...?

    The following does not mention or accuse any particular website, business or individual of knowingly committing anything unlawful... although producing 'backup' copies is legal, any seller, whether online or in person, will be savvy enough to know that they are operating only just on the correct side of the law by selling 'backup' copies of copyrighted media. They will be fully aware that 99.999% of buyers intend to break their 'terms and conditions', and they will also know fine well that F.A.C.T will be watching them like a hawk, waiting until they slip up.

    ...after all, virtually anyone with a PC is capable of producing their own backups if they want them, so why on earth would someone like me want to buy one? ....Because it's simply a legal, but slightly shady way of selling pirated software (but a seller would never admit to this, of course). Don't worry though - this legal loophole will be closed shortly, putting whoever sells 'backup copies' of games/cd's/dvd's etc out of business pronto.

    Again, please note paragraphs 2 & 3 of my comments do not mention, or have not been targetted towards any particular company, website or individual in any way...so don't sue me!

    The site was set up by our old business partner who has since left the site - the details were in his name which we are currently in the process of updating now - no need to panic :)
    Again, what you are incinuating by that comment is that we must be 'dodgy' and have something to hide - again, you are leading people on this site reading this thread, to think we are doing something highly illegal.. which again, we are not. Can you please think before you type such infactual comments.

    FACT for starters will not be 'watching our site' like a hawk - but we are more than happy for them to do so if they so wish.
    Again, we are not going into how we do things/costs involved etc - because, people don't need to see how we do things, nor do we legally have to state how.. however, again, the backup service is just that - a legal service.. we work for clients who specify which game they legally own and want a backup of - we then duplicate the media for them and ship it out to them.. at the end of the day, this is a service to a client who OWNS the legally purchased item.
    All legal and above board - there is no 'loophole' we are exploiting - this is a legal service which we have sought the proper professional advice regarding.

    Buyers are legally obliged by the terms and conditions of the site AT ALL TIMES.. we are NOT legally responsible for any wrong doing by our clients - and we DO NOT aid piracy in any way, shape or form.

    Actually, most people DO NOT have the right equipment to create 'a backup' of media they wish.
    For starters, people would need a PC with the right equipment - DVD/CD writer which most of us have nowadays.
    You would then need the right software (stumbling block for most who do not know HOW to do this) and the information needed to make a copy. Then you need to know the right disc and speed to burn at.
    At the end of the day - people are either a) not technical enough to do this or b) would rather 'someone' else do it legally for them for a small price.
    You are now tarnishing us with the same brush as you would pirates - which is just very stupid to do and shows your complete lack of knowledge on this subject.
    Piracy is a form of stealing (selling at carboots etc) is just selling a profit for private gain.. this is not a service and just requires many discs duplicated to be sold at (x) amount of pounds without any legal disclaimers as to how the items should be used.. which is why they legally, they will be arrested.
    In our case, which is totally different, we run a 'service' - see that word there -SERVICE- where people come to us, needing a backup (usually to stop the kids breaking the original) and we duplicate the medium for them but within total legally binding boundaries and to our specific terms and conditions. See the difference?

    Again, your complete lack of knowledge on the subject - and you are making false statements to the forum.
    The 'loop hole' is not a loophole at all.. it is one of those things in law.. you NEED to seek legal advice about.. there is no 'loophole' that we use - it is written in UK copyright law FACT.
    The 'loophole' as you keep mention again - will NOT be closed, as there is no loop to close.

    You have actually incinuated that we are dodgy once again which we would rather you not do.
    It will not hurt our client base one bit which has grown over a couple of years so there is no need for it.
    That-Guy wrote: »
    So can you answer why these cards only last 2-3 months max? Would love to hear the reason for it.

    We are still not going to go into details of how and why .. or how it works.
    Again, legally we are not obliged to - again, this is a totally legal product - we would not list it on the store otherwise.

    Many Thanks
    Just to confirm, XL Trading does have the right to reply but this does not mean MSE endorses its products in any way and, like all other forum users, must help us keep the forum a friendly place to be.

    Andrea
  • Inactive
    Inactive Posts: 14,509 Forumite
    Thankyou!
    About time as well :) :money:



    In regards to a missing trading address shown on the site, we are looking into this as the move to the new premises will need our records updating which we are looking to do - and add the new details to the contact us page.

    The Sky product has not been updated for a long time on the store, however, it is the white cards which we do supply.
    We are not at all how you say 'dodgy' - if you do not wish to use the site, don't buy from us.. simple as that really :)




    Well you have come up with lot's of excuses for the omissions on your site, until they are fixed I consider the site to be " dodgy " and I do not accept your word for it that it is not.

    Come back when you have put matters right, then I may reconsider my opinion.

    Until then I would advise anybody to avoid any website that has no physical address showing.
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