mobiles.co.uk Any Good??

Silk

Matt_Lock wrote: »

Does it become relevant to me if I'm a customer who had a problem but had that problem solved to my satisfaction?

Hi Matt,
Yes well done for sticking up for them
I wish I had your luck and probably Chris and Mel and others wish that too !

Matt_Lock wrote: »

I have been reading these forums for some time but felt obliged to sign up after seeing the way some people have felt the need to treat the mobiles rep.

Well said and perhaps if Ben did his job and kept his promises then maybe he wouldn't get the flak he does but sad to say thats not the case on here

Matt_Lock wrote: »

Received a reply next day with my returns number

As I'm sure you will have seen on here We waited three days and did not get a reply and even 2 days on here from early morning asking the rep didn't get a returns number !

Matt_Lock wrote: »

I'm sorry that someone on here had to spend over 2 days on the phone to sort the same thing out but sometimes things go wrong.

True and when things go wrong day after day hour after hour it gets you down doesn't it :beer:

Silk

Guys_Dad wrote: »

Good to see another customer's perspective. More direct posts such as this are much more helpful rather than the generic anti-CPW ramblings.

Yeah
I bet Ben comes on to thank him

TREVORCOLMAN

Joined Sep 09!

mobilejunkie

Must be a coincidence that as soon as it was posted the rep "thanked" him.

Mobiles.co.uk_company_representative

Trevor,

To answer your previous point about the M2YD claim, I was just saying it's only one customer, not that I didn't believe it.

And I think this is the second time someone has joined recently, said they've had a good experience with us and been accused of being a sock puppet/fake profile - still not true I'm afraid. It's illegal and immoral and not something we would do.

Regards,

Silk

Silk wrote: »

Yeah
I bet Ben comes on to thank him

mobilejunkie wrote: »

Must be a coincidence that as soon as it was posted the rep "thanked" him.

:rotfl::rotfl::rotfl:
!!!!!! I could have written the script

Mobiles.co.uk_company_representative

MJ,

if you have evidence of one or more claims that were denied even though ostensibly valid, for the 9th time of asking please tell me about them so I can find out what happened, get th claims paid if they are valid and make sure this doesn't happen again.

I don't see how you can justify this. Either help us, our customers and get your legitimately-owed money back or stop bringing up these fabricated claims.

Regards,

Matt_Lock

Matt_Lock wrote: »

I thought a picture might help as there is quite a lot of paranoia on this forum but i can't post links to photobucket.

TREVORCOLMAN wrote: »

Joined Sep 09!

mobilejunkie wrote: »

Must be a coincidence that as soon as it was posted the rep "thanked" him.

As I said, I have a picture of my invoice here that shows the purchase and return as I knew my word would be an issue for some but I can not post links.

Silk

Mobiles.co.uk_company_representative wrote: »

Trevor,

To answer your previous point about the M2YD claim, I was just saying it's only one customer, not that I didn't believe it.

And I think this is the second time someone has joined recently, said they've had a good experience with us and been accused of being a sock puppet/fake profile - still not true I'm afraid. It's illegal and immoral and not something we would do.

Regards,

Good to see you back Ben
We notice that we have well over half a million members and you are rather short of supporters on here, however you being missing in action and a newbie making a post was rather funny considering you happened to log on after the post
Either way the saying about Swallows and Summers spring to mind !

So whilst you are on wheres the cheque ?????????

Silk

Matt_Lock wrote: »

As I said, I have a picture of my invoice here that shows the purchase and return as I knew my word would be an issue for some but I can not post links.

Gosh matt you are good at posting all these quotes and stuff as a newbie ?
Have you been on here before ???
Don't worry about the pics as someone working within the company would have access to all sorts of letters and paperwork so it wouldn't count I'm afraid.